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Waymo is coming to London — and I’m here to explain everything you need to know about the driverless taxis whether you’re in the US where it’s already well established, or in cities like London and Tokyo that are starting to see them roll out.

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00:04Cool blimey Governor, Waymo's coming to land and tan and I'm here to explain everything you need
00:10to know about the driverless taxis whether you're in the U.S. where it's already well established
00:14or in cities like London and Tokyo that are starting to see them roll out.
00:22This American autonomous driving tech company has been operating for
00:25years and as of March 2026 has 3,000 robo taxis in its fleet but this London launch will mark
00:32the
00:32second time it's available outside the U.S. following a debut in Tokyo Japan as its UK pilot
00:38kicks off this month April 2026 ahead of a full launch in September. The fleet comprises of a
00:43series of modified cars outfitted with a variety of sensors that can scan the road as the car
00:48drives to keep the taxi on track but we'll talk about that more in a moment.
00:55So how does Waymo work? If you've used a ride-hailing app like Uber or Lyft before
01:00Waymo will feel almost identical. Just like those services you open up the Waymo app in a supported
01:05area, choose where you want to get picked up and where you want to get dropped off and then wait
01:09for a driverless car to become available. It'll then drive to meet you and once in position start a
01:14five minute timer as it waits for you to arrive. The sensor around the top of the car will flash
01:19with your initials so you know which car is for you and the doors will remain locked until you open
01:23them using the app so no one's going to come along and steal your ride from you. Once everyone's in
01:28the car and safely buckled you hit the start ride button on either the front or rear seat screen
01:32and the car will whisk you away to your destination.
01:38Apart from there being no driver there are a few other differences. The first is you have full
01:44music control. There are several radio stations to choose from inside the car across a wide range
01:49of genres but you can also connect your Spotify or YouTube music account to the Waymo app to enjoy
01:55your own playlists while the driverless car is taking you around. You can also get more leg room in
02:00a Waymo if everyone is sat in the back as you have full control to squeeze the front seat forwards
02:04as far as you can. However you might find prices aren't much cheaper. Perhaps there will be some launch
02:10and pilot deals to take advantage of in London but in San Francisco I found that a Waymo was generally
02:16as expensive as an Uber when I wanted to book one, though I didn't need to tip the driver.
02:21Also they unfortunately cap at only 4 passengers and the Jaguar cars used in SF were a tight fit
02:27in the back. For groups of 2 or 3 Waymo is ideal but for bigger groups an Uber XL might
02:32be the better
02:33way forward. Lastly Waymo will have a more restrictive app than Uber does. Now most Uber drivers won't be
02:39keen to drive you from central London to some town well beyond the outskirts of the city. Believe me
02:43I've tried when trains have failed me. But they could in theory. Because of refuelling infrastructure
02:49Waymo's cars will likely be stuck in London proper and not go much beyond that. Just like how in San
02:55Francisco they can drive around the city as well as to and around San Jose but not much further.
03:03Driving comes with inherent dangers but according to its website Waymo's vehicles have 90%
03:08fewer serious injuries or worse crashes, 82% fewer airbag deployment crashes and 81% fewer injury
03:15causing crashes than regular human drivers. That's because the car is outfitted with a 360 degree
03:21array of LiDAR, radar and camera sensors that paint a complete map of the world around the car. Which you
03:27can see a simple version of on the screens inside the vehicle. Which shows you that the car can see
03:32other vehicles, bikes, pedestrians, literally everything around you. Waymo's tech is a little different to the
03:38technology used by some of its rivals such as Tesla robo taxis, which only rely on cameras and AI,
03:43not LiDAR and radar. As it stands that technology seems to be more prone to error due to environmental
03:48interference and that's why you might see and hear more worrying statistics when people talk about
03:53driverless vehicles as a whole. It's also worth remembering that we humans aren't perfect. We can
03:58only see in one direction at a time and have to deal with blind spots in our mirrors. Meanwhile,
04:02Waymo's cars have perfect vision. Yes, they do still get involved in accidents but a significantly
04:08lower rate than regular drivers. And personally, I felt a lot safer in my Waymo's than I have felt
04:13in many Ubers. The driverless car drove smoothly, merged with the right balance of caution and confidence
04:18and stuck to the speed limit.
04:23Not entirely. According to Waymo, while there are microphones in the car, they are only switched
04:28on when you request to talk to support, which you'll do if you need any assistance. However,
04:33the inside cameras are on all the time, so if you get up to anything that you shouldn't,
04:38Waymo will see and can penalise your account for it. This includes trying to grab the wheel and drive
04:43the taxi yourself or even sitting in the driver's seat, as one unnamed member of my San Francisco
04:48trip discovered. Just treat the car like there's someone in the front seat driving. Let them do their
04:53thing and don't be weird. And that's everything you need to know about Waymo. Let me know in the
04:58comments if you're excited to try a robo-taxi out when they launch in London. And make sure to
05:03subscribe for more excellent TechRadar content.
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