00:00Hi. I think there's a problem with my keycard.
00:03What happened?
00:04My room door won't open.
00:06Can I see the card, please?
00:08Sure.
00:09Hmm. It looks deactivated.
00:11Oh, no.
00:13Did you keep it near your phone?
00:16Yes, in my pocket.
00:18That sometimes happens.
00:20All right.
00:22Let me just update that for you.
00:26It works now.
00:28Perfect. Enjoy your stay.
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