00:00Welcome, today we will talk about the e-Bond and e-BG modules of Ice Gate 2.0.
00:06In the world of Digital Customs, it is very common to encounter technical glitches when working on a new portal.
00:12But today our entire focus will be on removing those hurdles and understanding such Trouble Shooting Steps,
00:30The system is adapting to new processes. But the good news is that Ice Gate 2.0
00:36These minor problems can be easily fixed. Just understand how it works.
00:43Is required.
00:44So let's get straight to the point. Today we'll look at five important aspects of account setup and
00:51Signatories, Authentication and OTP complications, different scenarios of E-Bond, Workflow and Approval process, and finally
01:00Management of Bank Guarantee i.e. EBG.
01:02Let's start with the most basic things: Account Setup and Signatories, which is where the whole foundation is laid.
01:11The backend system of is very interesting. Where does the data come from? The company's core information
01:18This is directly collected from GSTN. However, the Authorised Person or employee
01:23Details come directly from the Eyesgate profile. It's crucial to have the right coordination between the two at the outset.
01:30Because this prevents many mistakes down the road. Now, sometimes it happens that the system mismatches with GSTN.
01:37I can't find the company name or email address. There's a simple fix. Simply visit Eyesgate Services.
01:45я┐╜
01:45Go to the Registration tab. Select Integrate GSTN. Enter your GST number and Capture and submit. This is a
01:53There's a kind of Reset Trigger that instantly brings back the stuck information. A question that keeps coming up
02:00It is revealed that if the Director of the Company is away on work, then the work of E-Bond will be affected.
02:05How are you?
02:06This is where the concept of Parent and Child Users comes in. By default, the Parent User is the Main Signature.
02:14If the task needs to be assigned to another employee, the Parent User must go to their Profile and assign the task to that Child User.
02:20Will have to be specifically authorized.
02:23It's equally important to know who can't form an E-Bond on this system, such as common
02:29Foreign entities with IEC code cannot generate bonds here because the system asks for both PAN and IEC.
02:37Similarly, CFS owners who play the role of custodian can also use it.
02:52OTP. This is where the most obstacles arise. Here's something very important to note.
03:00What is the biggest reason for E-Bond rejection? The process of e-signing through DigiLocker
03:05Aadhaar verification requires an exact match of three things: name, gender, and age.
03:12Even a single letter would cause authentication to fail. This portal had two different versions.
03:19-OTPs appear, which can sometimes feel like a maze. Let's clear them completely.
03:26-The stamping OTP goes to the iSkate Profile number. But E-S
03:31The OTP for signing up is sent to the mobile number linked to your Aadhaar. This is the only small difference.
03:38Remember this. Now, suppose your mobile network isn't working and you're not receiving SMS messages, there's no need to panic.
03:44There's no need. The system has a robust backup. OTPs also go directly to the registered email address. Users
03:50For this, the email should be linked to GSTN.
04:01Understanding different scenarios and their real-world implications. This information acts as a translator. When executives
04:09If you request a re-export bond, you must enter the R1, R2, or RZ code into the system. Warehouse to warehouse transfer
04:17There are codes from W1 to WZ for this. And yes, in SPB cases where 0 percent bank guarantee is required,
04:24There under scenario A
04:26Six codes are used. The correct code means the correct binding. It defines exactly what the system can and cannot do.
04:33This system fully supports MOWR, triple duty bond, and warehouse-to-warehouse transshipment.
04:42But it's important to note that standard transshipment bonds cannot be generated using this module.
04:49At the fourth stage, workflow and approval,
04:53This means how to move the entire process forward within the system. It's often seen that bond status, draft approval,
05:00The draft remains stuck at "awaited." This is because the process is divided into two layers. Junior officers receive the draft first.
05:06They check, raise any questions, and then approve.
05:11Someone gives the green signal from there and the user completes the e-signing, only then the senior officer gives the final approval.
05:17You can. Here's a very important hack related to the official dashboard. By default, the system only
05:24It only shows the last 30 days or 100 records. It takes several times to process a bond and return it.
05:30This means that the data has disappeared. Therefore, you should always use the back to dashboard button to search.
05:37Stay safe until you log out. And now we've reached our final stage: bank guarantee or e-commerce.
05:45-management of BGS. A question that arises a lot in the business world is whether the existing
06:00As per secular 04 upon 2025, once the bond is generated, there is no technical provision to increase its value.
06:08No. A new bond will have to be created for this.
06:12Another very interesting question arises regarding linking: can a single e-bond be linked to more than one bank?
06:18Can it be combined with a guarantee?
06:20Yes, it is possible. An e-bond can be linked to multiple bank guarantees. However,
06:28The reverse cannot be done. A single bank guarantee cannot be divided or linked into separate bonds.
06:36This many-to-one rule is absolutely fixed.
06:39We also need to understand the portal's limitations. If you link a manual bond to the e-BG on Icegate,
06:46However, if an e-BG needs to be cancelled, implemented, or released,
06:52So, that work cannot be done through the portal. For that, the custom house has to send a request directly to the banks.
06:57The portal is just a medium here. So, after understanding all this, one question definitely comes to mind:
07:04Is the pace of international trade solely dependent on the design of these portals? Or is it the understanding of the person involved?
07:11But who is aware of every nook and corner and rules of this system?
07:15The real benefit of digital tools comes from a deep understanding of how they work.
07:21Understanding these nuances is the real game changer. Thank you very much for participating in this special analysis.
07:27-Thank you very much.
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