00:00Evacuated from Miller Heights on Tuesday, it was a scramble for emergency accommodation
00:05for most former residents, after a leak cut off water and power.
00:11It's honestly a shambles. I don't know how it's been allowed to go on for so long.
00:15Charlotte was one of these residents who needed to find alternative arrangements for herself
00:20and her children. Since then, she's been rehomed temporarily by Maidstone Borough Council.
00:26We're finally off an emergency housing, which has been a good thing, really. The conditions
00:32are a million times better than this building ever was, so I'm quite thankful to have got
00:37the children out of their situation and that they're sleeping for a safe, secure, mould-free.
00:43Another resident invited me into her emergency accommodation and wanted to be kept anonymous.
00:49As a leaseholder who pays £8,000 in service charges and other fees each year, she's
00:56concerned about what happens after when she might be charged for both utilities in her
01:01old home and the new emergency accommodation she's in.
01:05This is more than a mortgage, by the way. That £8,000 is almost over my mortgage. When
01:11we first came in here, it was £800 a year. It's now £8,000. I've been here for 10 years.
01:18It is ridiculous and the building is just getting worse and worse and worse and the incidents
01:23are getting more serious. This isn't the first time I've had to move out because of a lease.
01:27My concern is, as a leaseholder, I'm going to have to pay these utilities.
01:32I asked Centric to clarify if residents will be expected to pay utilities and service charges
01:39for a building they won't have access to next week. In a statement, they were unable to either
01:45confirm or deny this. The leader of Main's Dunborough Council, however, sent confidence that his
01:52council could hold their management company to account.
01:55We're making sure they're talking to Centric regularly to see how things are progressing.
02:01And it's a multi-agency response, so we are all in communication with the company, holding
02:07their feet to the fire, for want of a better word.
02:10Seeing as the building will be shut from Tuesday and most emergency accommodation has
02:15only been set up for a week, questions still remain on what will happen next for the residents
02:20of Miller Heights.
02:21Megan Shaw for KMTV, Inmate Stone.
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