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18:36So raw. Broken.
18:41And handsome.
18:48I'll take that with me.
19:07You know, I loved you so much.
19:16So deeply.
19:19So painfully too.
19:24It's over now.
19:29It'll be easier for everyone with me, Colm.
19:35No, it won't.
19:37It will.
19:42Admit it, you've had that thought already.
19:45The only thought I've had since the moment I heard is...
19:51...regret.
19:57That will pass.
19:59No, it won't.
20:02No.
20:04It'll be better than you.
20:04No, it won't.
20:05No.
20:17It won't be better than you.
20:21No.
20:21No.
20:21No.
20:28No.
20:38Quick! Come on!
20:58Come on!
20:58Come on!
21:04Come on!
21:04End it, sir!
21:31Come on!
21:35Darling boy.
21:42Where's Granny?
21:44On a call.
21:47Spencers.
21:52Thank you. Thank you so much.
21:53We'll be in touch.
22:03How was it?
22:06Uh...
22:07It was extraordinary.
22:11Another world.
22:13We would have followed your progress,
22:15but we've put away all the televisions
22:16and wirelesses for the boys.
22:21Yes, well, I, um...
22:23I agree with your instinct,
22:24but I do think it's important
22:26that senior members of the family
22:27keep an eye on the mood out there.
22:31I thought we might concentrate
22:32on the mood here
22:33and taking care of this family.
22:37Diana was part of this family.
22:40Divorced
22:41from this family.
22:44A legal severance.
22:46An amputation
22:48that you fought so hard for.
22:51Not us.
22:52We all wanted her to remain
22:54in this family.
22:55But you...
22:57insisted on divorce.
22:59Which is why this is now
23:01a Spencer family matter.
23:03And why we are keen to respect their wishes
23:06for a small, private, family service.
23:10I think that would be mistaken.
23:12The Prime Minister feels
23:14that the right thing is a public funeral.
23:17A state occasion in all but name.
23:19And I agree with him.
23:20But that would mean leaving Scotland
23:22and participating in some huge spectacle in London.
23:26Do you really want to put the boys through that?
23:29They'd have to walk behind the coffin,
23:32in front of all those cameras,
23:34and show their respects of their late mother.
23:36As people will want them to do.
23:45It's always been hard for us to understand
23:48the connection that Diana has with people.
23:50But the fact that it's inexplicable
23:51shouldn't lead us to deny it.
23:54I've just been out there.
23:55I've seen it for myself.
23:57People taking to the streets.
23:59Not just here, all over the world.
24:01in their hundreds. Thousands.
24:03And they will expect us to show grief
24:05and compassion.
24:06And for you to be mother to the nation.
24:12If you don't mind, I'm concerned with being
24:14a grandmother to William and Harry.
24:16That's my priority.
24:18And I'd rather not be lectured
24:20on how or when to grieve,
24:22or show emotion.
24:25Particularly by the person
24:26who caused her the most pain.
24:34All right.
24:35All right.
24:36I admit, I...
24:40I let her down in life.
24:45But I will not let her down in death.
24:50We can't have it both ways.
24:52Haven't we learnt that yet?
24:55We can't be a private family
24:57when we want to be in a public one
24:59when it suits us.
25:01Time and time again,
25:02we try to have it both ways.
25:05We can't.
25:05And it's time William learnt that.
25:09Yes, he's a shy boy,
25:11but he's also a future king.
25:13And when his mother dies
25:15and people grieve,
25:16he has to behave like one.
25:32As-salamu alaikum wa rahmatullahi ta'ala wa barakatuh.
25:36Brothers and sisters,
25:38May Allah subhanahu wa ta'ala
25:40bless you all.
25:42We are shortly going to commence
25:43the janazah prayer
25:46of Imad al-Din Muhammad Abdul Min'im Fahid.
25:53The son of our dear brother,
25:58Muhammad al-Fahid.
26:02At these times,
26:04we ask Allah subhanahu wa ta'ala
26:07to grant Muhammad al-Fahid
26:11and his entire family
26:12peace
26:15and solace.
26:27Allah wa ta'ala.
26:29Allah wa ta'ala.
26:34Allah wa ta'ala.
26:36Allah wa ta'ala.
26:49Allah wa ta'ala.
26:53Allah wa ta'ala.
26:53Allah wa ta'ala.
26:54Allah wa ta'ala.
26:56Allah wa ta'ala.
26:57As-salamu alaikum wa rahmatullahi ta'ala.
26:59As-salamu alaikum wa rahmatullahi ta'ala.
27:02As-salamu alaikum wa rahmatullahi ta'ala.
27:04As-salamu alaikum wa rahmatullahi ta'ala.
31:37William?
31:39William?
31:39William?
31:42William?
31:48William?
31:54William?
32:02William?
32:04William?
32:15William?
32:23William?
32:40William?
32:53William?
32:54William?
32:55William?
32:55William?
32:55William?
32:55William?
32:57William?
32:59William?
33:01William?
33:02William?
33:03William?
33:04William?
33:06William?
33:16William?
33:32William?
33:32William?
33:33William?
33:35William?
33:36William?
33:37William?
33:52William?
34:21He's coming back.
34:23Oh, well, yes.
34:25Oh, well, yes.
34:26Oh, well.
34:42All right?
34:44Mm-hmm.
34:48It's not kept.
35:0214 hours that poor boy was gone
35:08he's never done anything like that before
35:12and if he is behaving so out of a character perhaps charles is right
35:17about what
35:21but the rest of the country is starting to behave out of character too
35:26has been urging me to help calm things down by doing what
35:35going down to london before the funeral
35:38making some kind of statement that acknowledges the pain being felt by everyone
35:46bereavement helplines are overwhelmed sensible adults are weeping openly in the streets
35:51don't you dare sanity will soon prevail
35:58hold firm
36:05there continues to be criticism that the queen has misjudged the mood of the country
36:09set against a background of raw emotion there is some feeling that the royal family should be in
36:15london sooner the focus of the nation's mourning
36:19it's hard not to look at this like a psychologist might
36:23there's the country like a sick uncomforted child and then there's the queen hiding away cold and aloof
36:31unable to mother the nation in precisely the same way she was unable to mother us
36:37that is just not helpful now
36:45whether it's her children or the nation a reluctance or inability to mother might have consequences
36:55there's a growing anti-royal mood says the independent while the express asks the queen to show us you care
37:02speak to i rest my case
37:04which reflects the public's growing frustration at the silence from
37:08the numbers pouring into the capital to mourn have grown with each hour so has the nation's frustration
37:14whilst the people laid flowers and signed the books of condolence the royal family remained silent
37:21two miles away from balmoral
37:37i was uh i was wondering if you'd had a chance to reconsider your position
37:44you've seen the images on the television
37:49it'd be very easy to dismiss the whole thing as mass hysteria but the more i look at it
37:56the bigger the crowds get the more i'm persuaded that there's something much deeper at work here
38:04people are in shock
38:07a beautiful young woman was cut off in her prime
38:12it's natural for people to come together
38:15and express their grief
38:20but the crown
38:23rises above
38:24impulse
38:25at its peril
38:28mommy i wouldn't be suggesting this if i didn't think it was essential
38:32and that there was a real chance that things might turn ugly
38:36what do people want from me attention and love love and understanding and and support and care and
38:49empathy and theater and spectacle and exhibitionism yes all the things that diana stood for all the
38:58things that diana challenged us with but all the things that people out there were very grateful for
39:04they didn't see it as spectacle or exhibitionism diana gave people what they needed
39:13even if it was just confirmation that great pain and sadness doesn't discriminate it comes to those with beauty and
39:20privilege too
39:24and they a daughter for it
39:26I don't know.
39:56I think the Queen has got to come to tell the humanity that everyone else feels, and I think she's
40:01got to really take that on board, and really show that humanity, somehow, through this rather icy facade that the
40:08Royal's Hand is coming to tell the Queen, that she was in the position of Union fans, who might prefer
40:14one of them, not mine, and what they're coming to do.
40:21I hope you're happy now.
40:25You finally succeeded in turning me and this house upside down.
40:34That was never my intention.
40:39Oh, please.
40:43Look at what you've started.
40:46It's nothing less than revolution.
40:50It didn't need to be.
40:52By making an enemy of me.
40:56Not of me personally, but of what I stand for.
40:59You're replaceable.
41:01And it starts to look like one.
41:05Overnight, the number of condolence books was increased from five to fifteen.
41:09An indication, perhaps, that the Royal Establishment may have initially underestimated...
41:20They're trying to show you who they are, what they feel, what they need.
41:31And I know that must be terrifying, but it needn't be.
41:39As long as anyone can remember, you've taught us what it means to be British.
41:46If it's time to show, you're ready to learn, too.
41:49If it's time to show, you're ready to learn, too.
41:51Who?
41:57The question for the palace was how to respond .
42:25We're going to London tomorrow.
42:27What?
42:30You heard me.
42:51You heard me.
43:43Thank you, ma'am.
43:44When you're ready.
43:46I'm ready.
43:46In five, four, three.
44:18Thank you, ma'am.
44:25Disbelief, incomprehension, anger, and concern for those who remain.
44:37We have all felt those emotions in these last few days.
44:44So, what I say to you now, as your queen, and as a grandmother, I say from my heart.
44:54First, I want to pay tribute to Diana myself.
45:00She was an exceptional and gifted human being.
45:02In good times and bad, she never lost her capacity to smile and laugh, nor to inspire others with her
45:11warmth and kindness.
45:15This week at Balmoral, we have all been trying to help William and Harry come to terms with the devastating
45:22loss that they and the rest of us have suffered.
45:27No one who knew Diana will ever forget her.
45:31Millions of others who never met her, but feel they knew her, will remember her.
45:37I, for one, believe there are lessons to be drawn from her life and the extraordinary and moving reaction to
45:44her death.
45:45I share in your determination to cherish her memory.
45:51Our thoughts are also with Diana's family and the families of those who died with her,
45:57as they seek to heal their sorrow and then to face the future without a loved one.
46:36Don't react.
46:37Keep your eyes forward or on the ground.
46:42Concentrate on the act of walking.
46:46Step by step.
46:52Why are they crying for someone they never knew?
46:56I'm not crying for her.
46:59I'm crying for you.
47:15I hope that tomorrow we can all, wherever we are, join in expressing our grief at Diana's loss.
47:23And gratitude for her all too short life.
47:28It is a chance to show the whole world the British nation united in grief and respect.
47:36May those who died rest in peace.
47:39And may we, each and every one of us,
47:43thank God for someone who made many, many people happy.
47:49Let's pray.
47:50I'm sorry.
48:01Good.
48:13Let's pray.
48:14Let's pray.
48:15Let's pray.
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