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Four Corners - Season 2026 Episode 12 -
Taser Tactics
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00:17emergency video all I could see were lights so I pulled up and then got out and that's
00:25when I realized it was police car if I didn't have the video no one would have believed me the
00:32video
00:32footage just won't got them tasers were sold as a way to stop dangerous police encounters without
00:46taking a life it's like getting hit with a lightning bolt up your bum today they're
00:54carried by police officers in every state and territory in Australia but they're being used in
01:01situations they were never intended for do you think your mum was a threat that night she couldn't
01:08have been a threat to anyone if she wanted to 95 years old 43 kilos on a walking train
01:18why would they tase a girl with a disability at a disability school only one company makes and
01:27sells these weapons what if we could make the bullet obsolete a 32 billion dollar tech giant
01:33that's made itself indispensable to police around the world I would say axon is a scary company how
01:41embedded would you say that axon is now with police they're captured I cannot see a way in which police
01:48can separate their reliance axon says its devices save lives but when something goes wrong after
01:57someone is tasered who really decides what happened I think I was lobbied I felt like I was being bullied
02:04they answer to the church of taser
02:08so
02:36Stephen used to visit this property
02:42every day
02:43all right so this is the entrance to the farm he still can't believe what police did to him here
02:50late one night in 2024 when he was checking the sprinklers normally I reach forward like this when
02:57I'm looking around because it's dark and as I went back then I noticed the police car in the mirror
03:02it was a set of lights I noticed and that's when I got out
03:10so this is where it happened right here then yeah yeah majority of it happened here
03:33the taser was fired within 30 seconds of Stephen getting out of his car
03:51he was shocked multiple times and capsicum sprayed
04:03when you hit with the taser what did it feel like oh your chest is the heart is just like
04:10equivalent muscle it's just doing this it's basically like having a heart attack
04:17the heart attack
04:17Stephen's lawyer Jeremy King says the use of a taser that night was both excessive
04:22and in clear breach of policies in the Victoria Police manual
04:29the big point here for you mate is CEDs or tasers must not be used against people offering passive resistance
04:37you are clearly offering passive resistance
04:39so on their own rules on their own manual they should never have used the taser on you
04:46Victoria Police told us Stephen was known to them
04:50and officers stopped him because he had his headlights off and sped away when approached
04:55local police reviewed the incident finding the actions of its officers was appropriate
05:02Stephen sued Victoria Police for unlawful arrest and battery
05:07the case recently settled with police paying him $250,000 in compensation plus his legal costs
05:16the fact that no charges were laid against him is extremely telling
05:20is it not arguable that this is just a case of one officer maybe making a poor decision in that
05:28moment
05:29rather than something more systemic
05:32I've heard that one before and unfortunately my firm has seen many different examples where tasers have been used inappropriately
05:41police manuals in every state and territories set out guidelines on taser use
05:49in Queensland officers are warned multiple taserings have been linked to deaths
05:54New South Wales police are told not to taser certain people
05:59including the elderly and children except in exceptional circumstances
06:08New South Wales is the only state that transparently reports its taser use
06:14the data shows incidents involving taserings have almost doubled in the last five years
06:22how do you respond to criticisms that tasers are just being overused by police and not in circumstances that are
06:31warranted
06:31Look, I think for any criticism to be levelled
06:35it needs to be done on the basis of the circumstances that exist in an individual situation
06:41that can be very difficult to do when you look at bulk statistical data
06:46To be clear, why do you think tasers are being drawn more often then?
06:51There are more tasers being used across the state by police more generally
06:55It is a tactical option
06:57Often, you know, it is a situation that police are confronted by
07:01angry, argumentative people may be violent and they do it to protect life essentially
07:06Should it ever be used just purely for compliance?
07:10It's not a compliance tool
07:22In the past two decades, 18 people in Australia have died following a police incident involving tasers
07:30There were six deaths in the past five years alone
07:34One of those was 95-year-old Claire Nowland
07:39She was agitated
07:41She couldn't comprehend what was the situation
07:45I mean, she wouldn't know what a taser was
07:50New South Wales police officer Christian White and his colleague
07:54had arrived at a nursing home to search for the great-grandmother
07:58who was holding a steak knife and hiding out of sight
08:04After finding her inside a room, White drew his taser
08:08It took less than a minute for him to mutter three words
08:12Nah, bugger it
08:13before he discharged the weapon
08:17While he's been sacked and convicted of manslaughter
08:21Claire Nowland's family still has questions they want New South Wales police to address
08:27What has the last few years been like for your family?
08:30Oh, it's hard to explain
08:33Yeah, um
08:37Yeah, that's alright
08:39Yeah
08:39Sorry
08:42It's been very horrific, I mean, to go through what we've gotten
08:46You know, and we still toss and turn to this very day
08:50Asking us, you know, why did this happen, you know?
08:55There were so many solutions for it to be de-escalated, you know?
09:01How can I help you sort this out?
09:03What's happening here?
09:04New South Wales police officers undergo mandatory taser training every year
09:18Christian White was up to date with his training
09:22Having only completed it a few months before he killed Claire
09:25The senior officer beside him that night
09:29An acting sergeant
09:30Also gave evidence at the trial
09:32That she agreed the tasering was justified
09:36I still can't understand why either of them would think that their actions were appropriate, you know
09:43It was a gutless action and an inhumane action
09:48Turn around, do that now
09:49After Claire's death, New South Wales police reviewed its taser policy
09:54But found it wasn't necessary to make any changes
09:58A matter which will likely be considered at an upcoming inquest
10:03Obviously because Mrs Nolan's matter will be before the coroner very shortly
10:07And it's therefore not appropriate that we comment on that
10:10Do you feel confident that there are no gaps in the training that you're offering officers?
10:16Look, I believe the training is first class
10:17The training certainly reflects what the policy and legislation is
10:21And I'm quite confident in the training that we deliver
10:29Police use of tasers is under scrutiny in other states too
10:37It was here in North Queensland that a particularly disturbing taser incident took place
10:43Involving a schoolgirl with a disability
10:46Who police were trying to interview as a potential victim of sexual assault
11:01This is Tijuana McLennan
11:04She lives with an intellectual disability
11:06Cerebral palsy, epilepsy, visual impairment
11:10And paralysis of her right hand
11:13She likes to spend time at her local library
11:22At the time Tijuana was tasered
11:25She was 16 years old
11:27And described as having the intellectual capacity
11:30Of a year one or two student
11:33Today, she's determined to explain the impact it's had on her
11:48Tijuana has experienced increased seizures since she was tasered
12:13I appreciate you being brave and talking to us
12:25For six years now, her family's been trying to hold Queensland police accountable
12:30It was February 2020 when two officers investigating allegations Tijuana had been abused
12:36Arrived at her school to interview her
12:40Her mum, Robin, says she instantly felt overwhelmed
12:47They went up there to ask her questions and she didn't want to answer them
12:52She told them she didn't want to talk to them
12:54That's what set her off
13:01Outside, Tijuana picked up a plastic cricket bat
13:04And was hitting things
13:05Before staff started calming her down
13:12So it was when Tijuana went into a room
13:15And tried to close the door behind her
13:17That police drew the taser
13:19The officer apparently said that
13:21He feared she was going to pick up a knife or something
13:24That's when she was tasered
13:31What went through your head when you heard that
13:34That your daughter had been tasered
13:35I was, I mean, I got really upset
13:39Because I was thinking
13:39Why would they taser a girl with a disability
13:42At a disability school
13:46Tijuana's family has sued Queensland police
13:49They didn't respond to our questions
13:54The incidents we've investigated
13:56Raise issues over whether police are becoming too reliant on tasers
14:12The more tools that police have
14:14The less they rely on good old-fashioned policing skills
14:19Like using your voice
14:21Like negotiation
14:23And tasers simply put the emphasis on coercion so much
14:28That it degrades good quality policing
14:34Criminologist Dr Emma Ryan has spent her career researching tasers
14:38Which were first introduced to Australia more than 20 years ago
14:42Mostly as a way to stop police shootings
14:46Firearms deaths have not decreased since tasers have been introduced
14:51Mission creep is what I have observed occurring
14:56So if a police officer pulled a firearm out
14:59In a lot of the cases that we see around tasers
15:03We'd have a very...we'd be living in the Wild West, basically
15:23The market for conducted energy weapons
15:26Is dominated by just one company
15:29It's a $32 billion tech giant
15:34Whose CEO takes home a bigger pay packet than the boss of Apple
15:39I believe we're approaching the end of war
15:42And the end of killing as an acceptable aspect of human society
15:47I think a world without the taser weapon
15:50Is one that is far more dangerous than the one we live in
15:58I'll just show you here
15:59Oh, you've got an old one here?
16:01Or is this a model?
16:01It's a demo
16:01Oh, yeah
16:02Oh, it's like a laser
16:04Yeah, yeah
16:04The company captured the Australian market
16:07Through a retired special operations cop from Melbourne
16:11And you might say to someone, you know, that's aware of what they're doing
16:15Just say, have a look at your chest
16:18Meet George Hately
16:19Yeah
16:20So I'm going to put 50,000 volts there
16:23In George, the company found a fearless ally
16:26And the ultimate salesman
16:30On the count of three
16:32I was the most knowledgeable person in the country about taser
16:46And you've been tasered yourself
16:48Tell me about that
16:49Thirteen times
16:50Thirteen times
16:51Not counting
16:52Well, you clearly are counting
16:54Yeah
16:54You don't
16:55You can remember every one of them
16:57But it's quite painful
17:02Yeah, because be real with me
17:03What does it really feel like?
17:05I've obviously never been tasered
17:06What's the sensation?
17:07Well, to the police
17:08In a room full of police
17:10I said it's like getting hit with a lightning bolt up your bum
17:13It's just, you know, just frightening pain and severe shock of, you know, something like that
17:21And that's what you want for pain compliancy, for sure, a deterrent
17:24And the message goes through the community, the criminal community, that, hey, don't muck around
17:30If they say we're going to toes you, give up, put your hands up
17:34Please welcome CEO and founder of Axon, Rick Smith
17:42George's unrelenting passion for taser is nothing compared to Axon's leader
17:50Thank you, everybody
17:52Rick Smith is a zealot
17:53He is a taser zealot
17:56Zero in on a target
17:57Take off the safety
17:59And fire
18:04Heavens
18:06Rick Smith took an invention from the 1970s that never took off
18:13And revolutionised the technology
18:19Part of how they did that is by raising the level of electrical discharge
18:25That comes out of the taser
18:28That created new risks to human life
18:31Initially, the success was quite good
18:33A lot of people flocking to buy shares
18:35But then cases started to hit the courts
18:40Tonight, police in the town of Clay are trying to figure out why a man died after being tasered by
18:45one of their officers
18:46A Polish immigrant was announced dead after RCMP officers tasered him at the Vancouver airport last month
18:52People were freaking out
18:54Politicians
18:55It was out of control
18:57Don't tase me, bro!
18:59Don't tase me!
19:08In the United States, lawsuits over taser-related deaths kept mounting
19:15This posed an existential threat to the company because if they got into the habit of losing these cases
19:21It would very quickly eat up their entire profit margin
19:25The company set up what research scientist Justin Feldman describes as a product defence strategy
19:33To counter litigation and negative publicity
19:36The crux of that strategy would be to bring together medical experts in various fields and fund them to do
19:48studies showing their product to be favourable
19:57AXON's extensive network of experts included emergency doctors, a neuroscientist and biomedical engineers
20:06Some of them owned shares in the company or sat on the board, all the while publishing studies and telling
20:14police tasers were safe
20:16We can see over the years taser jealously guarding the reputation of its product
20:24To the point where they would even sue forensic pathologists who would dare to link taser to a death
20:32That really happened?
20:34Yes
20:41Very few scientists have publicly disputed AXON's safety claims
20:51As a young doctor, cardiologist Zian Seng was quoted in the media
20:56Warning that tasers could stop the heart if deployed directly to the chest
21:02Unbeknownst to me, I was really, I think the first cardiologist to say such a connection could occur
21:08Taser contacted me immediately and asked if they could have a conversation with me
21:13Did I really think it's lethal?
21:15You know, would you reconsider your statements?
21:19And that escalated actually to the point where they offered me to visit their company and offered me grant money
21:27actually
21:28He turned down their offer and instead did his own independent research on sudden deaths in police custody
21:35Before and after tasers were introduced
21:38And what we found surprised us that in the first year after taser deployment there was a six-fold increase
21:45in sudden deaths
21:46They really didn't like that study and they went to the lengths of taking us to federal court
21:52To try to compel the release of all of our research documents to attack our study
21:56And thankfully a judge refused that order
22:0116 years later I've not seen any study that has refuted our study results
22:08That same year the company did make a concession
22:11Issuing a warning to police that repeated taserings and chest hits should be minimised
22:17To avoid controversy about whether tasers affect the human heart
22:23Police customers were so concerned that CEO Rick Smith held a conference call to reassure them
22:31I want to start by addressing a couple of the questions we've been receiving over email
22:35The first one is
22:37Are chest hits with the taser dangerous?
22:40And the answer to that is definitively no
22:43But the real sort of biggest reason here in my mind is risk management and avoiding the controversy
22:52They weren't really conceding lethality
22:54They were saying, you know, do that to avoid lawsuits
23:05For decades now, Axon has actively tried to shape the science, evidence and legal outcomes around its signature device
23:15At the centre of its strategy is a controversial diagnosis known as excited delirium
23:24The term excited delirium first rose to prominence here in Miami during the 1980s
23:31When the city was in the midst of the cocaine boom
23:37Excited delirium is a theory about how people die in police custody
23:42It starts with a true reality
23:45Which is that there are people in the world who are in states of acute mental health crisis
23:51Often that involves drugs like cocaine
23:55Sometimes these individuals act aggressively
23:58Often these individuals have high body temperature
24:00The leap that they make is to go from those genuine symptoms to saying that those were the cause of
24:08death
24:09Excited delirium has been rejected by medical and psychiatry groups
24:15The World Health Organization has never recognised it
24:19Yet the company has pushed it as the cause of death in taser incidents
24:24And they really developed a rapid response plan that would follow any news story of a death related to tasers
24:31Where they would intervene
24:41Exactly how the company did this was laid bare in the death investigation of Israel Hernandez Locke
24:48A young Miami graffiti artist known as Rifa
24:54Hey Felix, how are you? I'm Grace
24:56Nice to meet you
24:58Felix Fernandez witnessed the moment police tasered his friend
25:02After they caught him spray painting an abandoned building
25:06And he runs straight towards a bank
25:08And he gets tased
25:11And he was just face down on the floor in the dirt
25:14Not moving
25:15And they were like
25:18There's nothing to tell you
25:20Your friend is dead
25:22Within four hours of the taser being deployed
25:26The company injected itself into the death investigation
25:30In an email to Miami police marked confidential
25:35Taser executives provided urgent instructions ahead of the autopsy
25:43Law enforcement is given an Excited delirium checklist
25:48Where they can check off different kinds of signs and symptoms
25:52That they attribute to this condition
25:56The company pushed for brain tissues to be sent ASAP
26:00To the University of Miami's Brain Endowment Bank
26:04To look for Excited delirium markers
26:07It didn't mention the lead researcher there at the time
26:11Was its paid expert witness in multiple lawsuits
26:19Despite tasers efforts
26:20The medical examiner found the death was heart failure
26:24Due to the taser discharge
26:25But the company was never found liable
26:30Across the US
26:32Excited delirium has been linked to 276 deaths
26:37Following taser use
26:43Death investigations are supposed to be neutral
26:46Medical and scientific processes
26:48And when a corporation inserts itself into the process
26:52And tries to sway things
26:53That there are serious conflicts of interest involved
27:02You might be thinking at this point
27:04Well that wouldn't happen in Australia
27:06Where our coronial system that investigates deaths
27:09Is just too robust
27:10But that's not what our investigation has found
27:15It has happened
27:17I've been contacted by the organisation
27:19I did an autopsy on a person who had died in custody
27:25A taser had been used
27:28And I was contacted
27:30And all of these were provided
27:32Professor Johan de Flew is a senior forensic pathologist
27:36Who's investigated and given testimony in taser-related deaths
27:40So we've got here the document
27:43The Excited delirium checklist
27:45Axon once targeted him with its taser defence strategy
27:49So all of these documents here
27:52Were sent to you in an email from Axon
27:55Yeah, that's my recollection
27:56So this is what you should do
27:59Including obtaining the various samples, etc, etc
28:03Including contacting the University of Miami Brain Endowment Bank
28:08Did you feel at all pressured
28:10To follow some of their advice or instructions?
28:18I think I was lobbied
28:21Not necessarily pressured
28:25Was the lobbying successful?
28:28Well, in the end, no, it wasn't
28:31I don't think it influenced me
28:50We've found Axon's key defence
28:52Excited delirium
28:54Has found traction in other cases here
28:56It's been a long time
28:59But I think of him a lot
29:03These people
29:04This Church of Taser
29:06Pushed for excited delirium
29:09To coincide at the same time
29:11As their weapon
29:12Discharge
29:15The death of Antonio Galliano
29:18Is one of Australia's
29:19Most controversial taser incidents
29:26He died in June 2009
29:29As police restrained him
29:31During a violent drug-induced
29:33Mental health episode
29:35At his friend's home
29:38It's controversial
29:39Because of the 28 firings
29:41That's why
29:44His sister Giovanna
29:46Now realises
29:47The full extent
29:48Of Axon's involvement
29:50In the investigation
29:51And inquest
29:52Do you feel like
29:54You got the truth?
29:56No
29:56No
29:57It was anything but the truth
30:02Right from the start
30:03The company's representatives
30:05Were in contact with police
30:07Investigating the death
30:10Yeah I got a phone call
30:11The next morning
30:12From the homicide squad
30:13Up in Queensland
30:14And said
30:15George
30:16This guy's been tasered
30:17And we need to talk to you
30:19And after the brief discussion
30:21I said
30:22Taser didn't kill him
30:24And they said
30:24How can you be so certain?
30:25I said
30:26I am 100% certain
30:28What did make you so confident?
30:32I'd been to America
30:33Quite a few times
30:34Sat down with these doctors
30:36And said
30:37Tell me guys
30:38I need to know
30:39Does this thing kill?
30:40You know
30:40What happens in this scenario?
30:42What happens if they've got a pacemaker?
30:43What happens if they're feeble?
30:45What happens if they're
30:46Whatever
30:46You know heart attacks?
30:48And they said
30:48George
30:48It doesn't affect the heart
30:50And so you were
30:51You were convinced
30:52By these doctors and researchers
30:54That takes the international
30:55By facts and evidence
30:58We've examined the coronial files
31:00And discovered
31:01Taser's own experts
31:03And their research
31:04Feature heavily in this case
31:05Including references
31:07In the pathologist's autopsy findings
31:09He found that my brother died
31:13Of excited delirium
31:16That was the first time
31:17I'd ever heard of it
31:19Inquest documents show
31:21The pathologist conceded
31:23He had minimal experience
31:25Of excited delirium
31:27But read up on the experiences
31:29Of American experts
31:30And literature
31:31To make his findings
31:33We've found
31:34He relied on a report
31:35Of a Taser board member
31:37And also referred
31:38To the excited delirium checklist
31:42Taser's got their fingers
31:43In it at every turn
31:45So it becomes
31:46So it becomes
31:46Almost impossible
31:47To
31:49You know
31:50Disaggregate the truth
31:51From the propaganda
31:55Lawyers for the company
31:57Queensland police
31:58And the officer
31:59Who fired the device
32:00Brought in four
32:01American experts
32:03Who were part of
32:04Taser's network
32:05To testify
32:06On the cause of death
32:07Three of them
32:09Blamed excited delirium
32:11They used excited delirium
32:14They used the idea
32:16That he would have died
32:17Anyway
32:17Whether the taser
32:19Had been used or not
32:20Why would they do that?
32:22Why put so much effort
32:24Into convincing everyone
32:25That this excited delirium
32:27Condition exists?
32:28Look
32:28You use the word convincing
32:29It's more informing
32:31It's the coroner
32:32That makes that final decision
32:37The coroner
32:38Delivered her findings
32:39In November 2012
32:41The cause of death
32:43Was found to be
32:44Excited delirium
32:45And the taser
32:47Use was
32:48Only very
32:50Peripherally
32:50Implicated
32:51The findings were
32:55Very hard to
32:56Accept
32:57Because even at the time
32:58Of your brother's death
32:59You're saying that
33:00Excited delirium
33:01Was surrounded in controversy
33:02Yes it was
33:03And it still is today
33:04Well
33:05It's debunked
33:06It's not
33:07It's not acknowledged
33:09As a condition
33:12The findings are even
33:14More striking
33:15When compared
33:15With an inquest
33:16Being held
33:17At the same time
33:18Over the border
33:19In New South Wales
33:20The death
33:21Of Roberto Curti
33:23Chased by up to
33:2411 police
33:25Mr Curti
33:26Was eventually
33:27Brought down
33:28By a taser
33:29And handcuffed
33:30But the tasering
33:31Continued
33:32Along with
33:33Capsicum spray
33:35It's impossible
33:36To believe
33:37That he would
33:38Have died
33:38But for the
33:39Actions of police
33:42I've never
33:43Forgotten that
33:44And I'm sorry
33:45To say
33:46That there was
33:47Some appalling
33:48Behaviour
33:49From police
33:49And I at the
33:50At the time
33:51And I at the time
33:51Called it
33:51Like behaviour
33:52From lord
33:53Of the flies
33:55As state coroner
33:57Mary Jerram
33:58Ended up making
33:58An open finding
34:00But much like
34:01In Queensland
34:02An expert witness
34:03On taser's
34:05Payroll
34:05Had argued
34:06Excited delirium
34:08Killed him
34:10What did you make
34:11Of that evidence
34:11Not much
34:13Why was that
34:14Well
34:15Well I think
34:16He had a bias
34:17An obvious bias
34:18It makes
34:19A mockery
34:21Really
34:22Of expertise
34:23If you're just
34:25Appearing
34:25For a company
34:27That pays you
34:28Not good
34:31The Axon
34:32Ecosystem
34:32Is the global
34:33Operating system
34:34For public safety
34:35Axon doesn't
34:36Just sell
34:37Tasers anymore
34:38Equip your officers
34:39With industry
34:40Leading smart devices
34:41To affect
34:42It has an
34:42Ever expanding
34:43List of
34:44Interconnected
34:45Products
34:45That include
34:46Body cameras
34:47Evidence software
34:48AI tools
34:50And drones
34:50The company
34:52Is making
34:53Itself
34:54Indispensable
34:55To police
34:55At a furious
34:57Pace
34:57Join 18,000
34:59Agencies
35:00Across the world
35:00That trust
35:01The Axon
35:02Ecosystem
35:02To help them
35:03Protect more
35:04Lives in more
35:04Places
35:11Australian police
35:12Are big
35:13Customers
35:14We've found
35:15More than
35:15$300 million
35:16In Axon
35:18Contracts
35:18For body
35:19Worn cameras
35:20Tasers
35:21And other
35:21Products
35:23Victoria is
35:24Rolling out
35:2410,000
35:25Taser 7s
35:26To frontline
35:27Police
35:27And Queensland
35:29Has recently
35:30Signed
35:30A $47 million
35:32Contract
35:33For more
35:33Than 6,000
35:34Taser 10s
35:40But the rapid
35:42Adoption of
35:43Axon's
35:43New technology
35:44Could have
35:45Unintended
35:46Consequences
35:47For frontline
35:48Police
35:51Police
35:51We've been
35:52Contacted by
35:53A hacker
35:54Who's
35:54Discovered
35:55A major
35:55Vulnerability
35:56In bluetooth
35:57Technology
35:58In Axon
35:59Devices
36:00That he says
36:01Is putting
36:02Police lives
36:02At risk
36:09He's worried
36:10About retaliation
36:11From Axon
36:13Hello
36:14How are you
36:15I'm Grace
36:16Nice to meet you
36:16Nice to meet you too
36:18And is asked
36:20That we don't
36:20Use his name
36:21Or show his face
36:22What is it
36:24That you've
36:24Discovered
36:25Pretty much
36:27That you can
36:28Track police
36:29Devices
36:30Via bluetooth
36:31Low energy
36:32From
36:33Quite a significant
36:34Distance away
36:35Things like
36:36Body worn
36:36Cameras
36:37Tasers
36:39He shows us
36:41How he built
36:41His own
36:42Proof of concept
36:43Software
36:43And how it could
36:45Be scaled up
36:46And weaponised
36:47By criminals
36:49It could be used
36:51For
36:51Ambushing the police
36:52Attacking them
36:53Escaping them
36:55Organised criminal
36:56Gangs
36:56Or whatever
36:57He explains to us
36:59That every device
37:00That uses bluetooth
37:02Has its own
37:02Digital footprint
37:04A 12 digit code
37:05That's called
37:06A mac address
37:07Most mobile devices
37:09Like apple iphones
37:11Have inbuilt
37:12Privacy features
37:13Making them
37:14Harder to track
37:15When he realised
37:16Axon's devices
37:18Were detectable
37:19He emailed police
37:21I'm trying to raise
37:23A potentially serious
37:24Cyber security issue
37:25With police
37:25I've created software
37:27That can detect
37:28The presence of
37:28Police officers
37:29From 400 metres away
37:30Using a laptop
37:31Or a phone
37:33The Axon brand
37:34Tasers need to be
37:35Recalled
37:36They leave the entire
37:37Force essentially
37:38Wearing beacons
37:39That broadcast their
37:40Location
37:41And what came
37:42Of those emails
37:43I got nothing
37:44But radio silence
37:46So no police agency
37:48In Australia
37:49Has ever written back
37:49To you about it
37:50No
37:55All right
37:56Thanks for having us
37:57So today's talk
37:58Is snoop on to them
37:59As they snoop on to you
38:00Details about the
38:01Security floor
38:02Are being shared
38:03Online
38:04There are even
38:05Tutorials
38:06The boys in blue
38:07The boys in blue
38:07Are actually the boys
38:07In BLE
38:09Last year
38:09US border agents
38:11Were told to stop
38:12Using their body
38:13Cameras in the field
38:14Due to the potential
38:15Security risks
38:18This is like quite
38:20An open secret
38:21Basically
38:24There are already
38:26Police tracking apps
38:27Available publicly
38:28The hacker downloads
38:30One to show us
38:31How it works
38:32So the app
38:33Will start alerting
38:34Us to the fact
38:34That a police
38:35Office is nearby
38:36Yeah
38:36Yeah it'll start
38:37Alarming
38:38You get a notification
38:39And it'll probably
38:39Start beeping
38:40We pull up
38:41Outside a police
38:42Station in
38:43Melbourne's
38:44Inner suburbs
38:44And wait
38:45I missed it
38:48Taser detected
38:50Axon taser detected
38:51There's a
38:53Nat car right there
38:53Oh yeah
38:55There's a couple
38:55Of police officers
38:56Walking out right now
38:58And it's just
38:58Buzzed
38:59Cars pulling in
39:00So picking up
39:01Quite a few
39:01Another one there
39:04Got one
39:05Two
39:05Three
39:06Four
39:07Five
39:07Six
39:08Seven
39:09Eight
39:10Nine
39:11Ten
39:12Ten tasers
39:13That were picked up
39:14The last couple of minutes
39:16Our investigations
39:18Discovered
39:18Victoria Police
39:20Did receive
39:21The hackers
39:21Email
39:22Back in
39:232024
39:23The issue
39:25Was assessed
39:25Internally
39:26With the risk
39:27Found to be
39:28Very real
39:29Especially for
39:31Officers
39:31Undercover
39:32In tactical
39:33Units
39:34Or who take
39:35Their Axon
39:36Devices
39:36Home
39:37We know
39:38Police executives
39:39Were told to
39:40Act
39:41But dismissed
39:42The advice
39:44Victoria Police
39:45Refused
39:46To confirm
39:46Whether its
39:47Officers
39:47Have ever
39:48Been
39:48Directly
39:49Told
39:49They can
39:50Be tracked
39:51While wearing
39:51Their Axon
39:52Tasers
39:53And cameras
39:54A spokesperson
39:55Said
39:56It hasn't
39:57Had any
39:57Issues
39:58With
39:58Unauthorised
39:59Tracking
39:59Of
40:00Tasers
40:00Or
40:00Body
40:01Worn
40:01Cameras
40:01Over
40:02Bluetooth
40:02And that
40:03It had
40:04Gone
40:04To Axon
40:05For
40:06Security
40:06Advice
40:09Four Corners
40:10Went to
40:10All policing
40:11Agencies
40:12About the
40:13Floor
40:13But they
40:14Refused
40:14To confirm
40:15If any
40:15Steps
40:16Had been
40:16Taken
40:17To protect
40:17The safety
40:18Of their
40:19Officers
40:21Why wouldn't
40:22Axon
40:23Just fix
40:23It
40:24You would
40:25Need to
40:26Design a
40:27Brand new
40:27Device
40:27And basically
40:29Replace
40:29Probably most
40:30Of their
40:30Products
40:31With newly
40:31Designed
40:32Products
40:32That actually
40:33Meet the
40:33Specifications
40:34Of
40:34Bluetooth
40:36Buried
40:37Within
40:37Its
40:37Website
40:38Axon
40:39Itself
40:39Acknowledges
40:40The
40:40Vulnerability
40:41To
40:41Its
40:41Bluetooth
40:42Products
40:43Warning
40:43Operational
40:44Security
40:45Considerations
40:46Should
40:46Be
40:47Made
40:47Where
40:48Detection
40:48May
40:49Result
40:50In
40:50Unintended
40:51Outcomes
40:53How
40:54Embedded
40:55Would
40:55You
40:55Say
40:55That
40:56Axon
40:56Is
40:57Now
40:57With
40:57Police
40:58Oh
40:58Hugely
40:59They're
40:59Captured
41:00There
41:00Is
41:01I
41:02Cannot
41:02See
41:02A
41:03Way
41:03In
41:04Which
41:04Police
41:05Can
41:06Separate
41:06Their
41:07Reliance
41:10She's
41:11Really
41:11Known
41:12As
41:12Caring
41:13Claire
41:13And
41:13She
41:13Brought
41:14Up
41:14Eight
41:14Children
41:15On
41:15Her
41:15Own
41:16And
41:17Always
41:17Had
41:17A
41:18Concern
41:18About
41:18Other
41:18People
41:19I
41:20Mean
41:20You
41:20Know
41:20She
41:21Was
41:21Our
41:21Mum
41:21I
41:22She
41:22Was
41:22The
41:22I
41:30Mean
41:30She
41:31Was
41:31The
41:32Best
41:32Mum
41:32In
41:32The
41:32World
41:32And
41:33You
41:33Know
41:33Like
41:33She
41:35Was
41:35There
41:35For
41:35Us
41:36Every
41:36Every
41:36Day
41:37So
41:41TASERS
41:41Were
41:42Meant
41:42To
41:42Be
41:43A
41:43Safer
41:43Way
41:44For
41:44Police
41:44To
41:44Stop
41:45Dangerous
41:45Situations
41:46Without
41:46Taking
41:47A
41:47Life
41:49But
41:50After
41:50More
41:50Than
41:50Two
41:51Decades
41:51Of
41:52Use
41:52In
41:52Australia
41:52People
41:53Are
41:53Still
41:54Dying
41:55And
41:56Others
41:56Are
41:57Seriously
41:57Affected
41:58When
41:58TASERS
41:59Are
41:59Used
41:59In
41:59Situations
42:00They
42:01Were
42:01Never
42:01Intended
42:02For
42:06In
42:06Australia
42:07Not
42:07A
42:08Single
42:08Death
42:09Has
42:09Ever
42:09Been
42:10Solely
42:10Attributed
42:11To
42:11The
42:12Use
42:12Of
42:12A
42:12Taser
42:13But
42:13Our
42:14Examination
42:14Of
42:1518
42:15Deaths
42:16Shows
42:16The
42:17Role
42:17Of
42:17The
42:17Devices
42:18Often
42:18Contested
42:19And
42:20Not
42:20Clearly
42:21Understood
42:21I'm
42:22The
42:22First
42:23To
42:23Admit
42:23Taser
42:24Weapons
42:24Aren't
42:24Perfect
42:25But
42:25Taser
42:2510
42:26Is
42:26A
42:26Hell
42:27Of
42:27A
42:27Step
42:27Towards
42:27Making
42:28Taser
42:28Energy
42:28Weapons
42:29The
42:29Most
42:29Reliable
42:30And
42:30Effective
42:30Force
42:31Option
42:31In
42:31The
42:32World
42:33Axon
42:33Maintains
42:34Its
42:35Signature
42:35Product
42:35Saves
42:36Lives
42:37And
42:37That
42:38Its
42:38Research
42:38Supports
42:39That
42:39But
42:40How
42:41That
42:41Science
42:41Is
42:42Shaped
42:42And
42:43The
42:43Company
42:43Influence
42:46Far
42:47From
42:47Transparent
42:50Taser
42:51The
42:51Most
42:51Researched
42:52Weapon
42:53In
42:54History
42:55But
42:55Researched
42:56By
42:56The
42:56Company
42:57I
42:57Suppose
42:57By
42:57Media
42:58By
42:58Everyone
42:58Most
42:59Analyzed
43:00Researched
43:00And
43:01Taser
43:01Are
43:02Very
43:02Focused
43:03On
43:03Making
43:04Sure
43:04Decision
43:06Makers
43:06Get
43:06All
43:06Information
43:07For
43:08Claire
43:08Nowland's
43:09Family
43:09Their
43:10Hopeful
43:10And
43:10Upcoming
43:11Inquest
43:12May
43:12Address
43:13Key
43:13Issues
43:14About
43:14Taser
43:14Policies
43:15And
43:16Training
43:17Do
43:18You
43:18Feel
43:18Like
43:18You
43:19Still
43:19Want
43:19Some
43:20Kind
43:20Of
43:20Reassurance
43:21From
43:21NSW
43:22Police
43:22That
43:22This
43:23Was
43:24A
43:24One
43:24Off
43:24Cop
43:25That
43:25This
43:25Isn't
43:25Going
43:25To
43:25Happen
43:26With
43:26Other
43:26Officers
43:27As
43:27Well
43:27I
43:27Mean
43:28The
43:28Only
43:28Way
43:28That's
43:29Going
43:29To
43:29Happen
43:30Is
43:30If
43:30They
43:31Number
43:32One
43:32Better
43:33Training
43:33And
43:33Number
43:34Two
43:34Change
43:35Something
43:35In
43:35The
43:35Policy
43:37I
43:37I
43:37I
43:38Some
43:39Really
43:39Pressure
43:40Situ
43:40They
43:41Have
43:41To
43:41Make
43:42That
43:42Decision
43:43Instantly
43:43You
43:44Know
43:44This
43:44Is
43:44Completely
43:45Different
43:45Where
43:46You
43:46Know
43:47There
43:47Was
43:47No
43:47One's
43:48Life
43:49Under
43:49Thread
43:50At
43:50All
43:50You
43:50Know
43:51And
43:51It
43:52Still
43:52Happened
43:54To
43:54To
43:55To
43:55To
43:55To
43:56To
44:22To
44:22To
44:22You
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