00:03The flights of business, work, study and vacations of hundreds of passengers from the Airplane Air
00:08had to be aplazated.
00:10They said that they arrived at the airport, but surprisingly, the company told them that they couldn't
00:16afford the aeronaves because they arrived late and their flights had been closed.
00:21It's very irresponsible, they sell tickets without control, they sell to one, they say
00:26I bought tickets for four days to Medellín, 5.50am, they told me one hour before in the airport.
00:35They said that there were no tickets, that we had arrived late, so the solution was to
00:42change the ticket, the change was to buy a new ticket, which for the season costs $400,000.
00:51They said that they had to pay more than two hours, they now have to pay a loan.
00:57They closed up some crazy things, now we are coming and they say they have to pay $350,000,
01:05they say they have to pay $350,000, that is a injustice.
01:08A funcionary of the Airplane Airs told the news that the terrible situation is due to the
01:13company, the passengers arrived late.
01:15However, a few minutes ago, the Aerolínea said that the Airplane Airs told them that they
01:22said that they had to pay for the passengers on the day of today due to the cancelation of
01:27the flight 8176 that covers the route Bogotá-Cartagena, which was not operated because the aeronave
01:33was found in technical review.
01:35Asimismo, we informed that the directives of the Aerolínea are in the airport in front of the
01:39situation.
01:40Although in the communication, the company said that it is re-acomodating the passengers
01:44affected, many of them prefer to go to the terminal of transport and travel by land to
01:49cities like Medellín, Cali, Barranquilla and Bucaramanga.
01:52Thank you very much.
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