- 7 minutes ago
Customer Wars S08E12
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TVTranscript
00:25I was just asking what you were doing.
00:27I have an a** on.
00:29It doesn't mean you can come on private property anytime you want to.
00:33That's what I'm doing.
00:34I'm delivering.
00:35If you see that a**, it doesn't matter.
00:36I'm calling the cops.
00:37What the a** wrong with you?
00:42Don't reach! Don't reach! Don't reach!
00:44Hey, copper! Get the copper!
00:46You idiots! Get the copper!
00:49Hands up! Hands up!
01:01Customer complaints are at an all-time high.
01:05You sons of bitches!
01:06Putting workers on the defensive.
01:10And with labor shortages, supply chain woes,
01:14and a 40% rise in violent retail crime,
01:17it's an all-out battle at the checkout.
01:24The customer is always right.
01:26Call the cops.
01:27It's just plain wrong.
01:29I am a customer!
01:30I'm a customer too, Becky.
01:35When a home or business owner places an order from a delivery service,
01:40the drivers are assumed to have the right to access private roads and driveways
01:45and remain on-site for the time it takes to make the delivery.
01:49And while in some states, drivers are only permitted onto properties they are servicing,
01:55there are times when the boundaries may not be so clear.
02:00Hey.
02:00Hey.
02:01What are you looking for?
02:02No one.
02:03Oh, really?
02:04No.
02:04Oh, I thought you were delivering pancakes.
02:06No.
02:07In Oregon, an employee working at a summer camp has approached a delivery driver parked near the entrance.
02:14No.
02:15Okay.
02:15Do you need something?
02:17No.
02:17I'm just wondering why you're here.
02:18It's none of your business.
02:20This is private property.
02:22Yeah.
02:22It's on the sign when you drove in.
02:25Well, I mean, call the police.
02:27Well, I don't want to do that.
02:29Okay.
02:29I'm...
02:29You see me have a...
02:30I have a...
02:31Fine.
02:32Okay.
02:33According to the driver filming,
02:35he pulled over so he could get a cell phone signal and continue his route.
02:39You're trespassing technically.
02:41I don't have a package to deliver.
02:43But the camp employee seems confused about why the driver is on the property.
02:48What you gonna do about it?
02:49It's like you're wasting my time, like, talking to me.
02:51And I don't want to talk to you.
02:53So, bye-bye.
02:55Yeah.
02:56Bye-bye.
02:57I'll let Al call the police.
02:58Call the police.
02:59I will.
02:59I'll have you trespass.
03:00I don't care.
03:01And the driver doesn't seem to appreciate his questions.
03:05Trust me.
03:06I will call them for you.
03:08I'm calling them for you.
03:09You're harassing me.
03:10I'm calling them for you.
03:11I am.
03:129-1-1.
03:13Boom.
03:14I was just asking what you were doing.
03:16You...
03:16I have a shirt on.
03:18That doesn't mean you can come on private property anytime you want to.
03:21That's what I'm doing.
03:22I'm delivering.
03:23You're gonna cop an attitude when you're on private property.
03:25No, I'm calling the cops.
03:26You're harassing me.
03:28And with that, the driver tries to make a call to police.
03:31The police isn't answering right now, but...
03:34I need you to get my face.
03:35My boss, who also lives here...
03:37What about it?
03:38He's a retired police officer.
03:39I don't know who he is.
03:41Now the cops are not answering.
03:43Can you call the cops?
03:44The driver is apparently having cell phone issues.
03:47Mine's not working, so you call him.
03:49So the camp employee makes his own call.
03:52Dave?
03:52Hey, Dave.
03:53Yeah, send Dave down here.
03:54To one of his superiors.
03:56Guy with a vest on.
03:58He has no packages to deliver.
04:00He's just sitting here, and now he's...
04:02He won't leave.
04:03He said for you to leave.
04:04No, he...
04:05Call the sheriff.
04:06Call the sheriff.
04:07I'm going to.
04:08What they're not gonna do?
04:09What do you think they're gonna do?
04:10They're gonna trespass you.
04:12You think I care?
04:13But before he calls the sheriff...
04:15I'm just delivering packages.
04:16I won't be here ever again.
04:18And...
04:19Okay, watch this.
04:20Get the out of my way.
04:21Another delivery driver pulls up.
04:23We're here, so...
04:25Um...
04:25This guy's arresting me, so...
04:27He doesn't have anything to deliver.
04:28I just came down to ask if he had a package to deliver,
04:30and he said no.
04:31None of your business.
04:32That's none of your business what I got to deliver.
04:34That's none of your business why I'm here.
04:36I don't care.
04:37You shut your...
04:38You shut your...
04:38No.
04:39The other driver tries to play peacemaker.
04:42Listen.
04:43Stop.
04:43Please.
04:44I hope you get fired.
04:45I don't give a...
04:46God.
04:46I don't give a...
04:47But the conflict seems poised to get even uglier.
04:51He tried to rile me up.
04:52I'm gonna get riled up, because I don't give a...
04:54You're already riled up.
04:54We need to get from over here, so let's go.
04:56Bye.
04:57I was just waiting on him, so now I can leave.
04:59Ain't no more talking to you, baby.
05:00Bye.
05:03Until finally, the driver leaves.
05:06Bye.
05:07According to the filmer, he received no discipline for his actions.
05:11It is unknown if the camp or its employee have made a public statement about this incident.
05:16Yeah.
05:17Bye-bye.
05:17I'm gonna call the police.
05:18Call the police.
05:20I will.
05:20I'll have you trespassed.
05:21I don't care.
05:21But situations like this might be avoided if those involved remain calm, respect boundaries, and simply treat each other with
05:30respect.
05:31I hope you get fired.
05:32I don't give a...
05:33God.
05:34I don't give a...
05:35All right.
05:39On average, passengers take over 10 million trips daily on subways and metro lines across the United States, according to
05:47data from the U.S. Department of Transportation.
05:50And with so many people from so many different walks of life brought together, there are bound to be some
05:55disruptive moments.
05:57In Los Angeles, California, a metro rider films an argument unfolding between the woman speaking on the phone...
06:04Bitch.
06:05...and another woman to the right.
06:07I got the bitter one.
06:08The bitter one, bitch.
06:09You want the f***ing bitch?
06:10Yeah.
06:11It's unclear how it started, but it quickly escalates from trash talk...
06:16Yeah.
06:17Get out so far down.
06:18If you're about that.
06:19...to a dare to take it outside.
06:22Get out so far.
06:23Get out so far.
06:23Get out so far.
06:24Get out so far.
06:25Okay?
06:25Okay?
06:26You don't know.
06:27I'm about action.
06:28I'm not about that talk, girl.
06:30It's been a long time since I woke up like that.
06:34The back talk doesn't stop there.
06:40I'm not about that talk.
06:45I'm not about that talk.
06:45If you want it, get out so far.
06:47You can talk the whole thing around.
06:49I swear to God.
06:51If you want it, you can get out.
06:53Get out so far.
06:54Okay.
06:55I will.
06:57I will.
06:57And then we'll be trapped and I'll catch you.
06:59Yeah, I doubt it.
07:00You want it?
07:01Seriously.
07:01I will actually have the satisfaction of punching your face in.
07:07Then the that put me down.
07:09Much more how you're hanging out.
07:10You better get the out your face.
07:11My right?
07:12Get the out my face.
07:14I ain't around my eyes.
07:16Yeah.
07:17Hey.
07:17Hey.
07:18Hey.
07:18As the two appear to come even closer to actual physical contact, a passenger in a
07:22wheelchair attempts to distance himself from the fray.
07:25And though the tension seems to dissipate for a moment, the personal insults set things off.
07:59On a metro train in California, a verbal confrontation between two riders that started for unknown reasons turns physical with
08:14a passenger in a wheelchair caught in the middle.
08:25I want to kill you. Get off me, bitch. Keep it up. Get off me, bitch. Get off me. Get
08:34off me. Get off me. Get off me. Get off me. Get off.
09:01Both women finally appear to tire themselves out, but only for a moment.
09:29According to the filmer, the confrontation eventually fizzles out for good.
09:38It is unknown if police got involved, or if there were injuries, or whether the two got off at the
09:44same stop.
09:52But it's very clear that if they had simply focused on themselves rather than each other,
10:01it would have been a much more pleasant journey for everyone.
10:15Destination bachelor and bachelorette parties are more popular than ever for people about to tie the knot.
10:21And sometimes, getting there can be half the fun.
10:31But other times, starting the party a little too early can lead to unwanted turbulence.
10:42In France, a flight attendant leads members of the French Armed Forces down the aisle after an unscheduled landing.
10:54According to the airline, the flight was headed from London to Alicante, Spain,
10:59but it was diverted shortly after takeoff, when a group of men became unruly.
11:08The men are headed to a bachelor party, according to news reports.
11:12And one of them, allegedly, tried to open the emergency exit door mid-flight.
11:25The first to accuse troublemakers are ushered out of their seats without incident.
11:47The man in the blue hat seems a little less willing to comply.
11:51But the man in the blue hat seems a little less willing to comply.
12:11at an airport in france a scene unfolds in front of passengers and crew
12:17as french armed forces remove members of an unruly bachelor party
12:22after one of them allegedly tried to open an emergency exit door
12:31but when the armed forces try to remove the man in the blue hat
12:46the man's apparent son attempts to defend him
12:59and the tension ramps up as now several officers struggle to handcuff the man
13:14still more reinforcements arrive
13:19and are finally able to get the situation under control
13:29as the unruly passenger is forcibly marched off the plane
13:43followed by his son
13:48officers then remove the rest of the bachelor party crew
13:54and the plane is able to continue on to its final destination where passengers land safely just a
14:02bit later than planned
14:09after the incident the airline releases a statement saying it has a zero tolerance
14:14policy for unacceptable passenger behavior
14:21it is unclear if any of the members of the bachelor party have been charged with anything
14:30but here's hoping the rest of the wedding went off without a hitch
14:42there are 309 000 public pools in the united states all of which require a dedicated staff of lifeguards and
14:51other personnel to help ensure the safety of the millions who make use of them daily
14:57especially during the hotter months
14:59and while this is no easy task even under the best circumstances it can become nearly impossible
15:06when violence enters the scene in columbus an officer wearing a body cam is working special duty
15:13over a packed community pool yes when be warned a terrifying act unfolds
15:32as the officer rushes to get everyone to safety
15:43other officers immediately respond to the scene on foot bike and in squad cars
15:51and quickly begin to zero in on the culprits
15:55we got casey this last scene going this way there are three juveniles i i didn't see anyone that way
16:02i
16:02just saw three male blacks walking that way my fat ass is going out of breath man this is nine
16:10million
16:10kids out there as witnesses provide crucial information i've got a witness the city saw three kids 14 to 16
16:19three wearing black one who's on a bike and they took off eastbound from the street here the officers know
16:26exactly who and what to look for right there right there
16:31and as they reach the parking lot
16:41as one officer pursues a fleeing suspect
16:51a second officer confronts two others in the parking lot
17:01one of whom according to police appears to have a gun
17:15in columbus ohio officers have located three males in a parking lot who are suspected of firing guns near
17:22the community pool and as one officer pursues a suspect who flees
17:29another confronts the two who remain which be warned
17:37goes awry
17:43according to the police report one of the teens ordered to the ground ignores commands
17:49crouches by a parked vehicle and produces a firearm
17:53at which time the officer discharges his firearm
18:01please i'm bleeding man
18:04he's got a gsw
18:06the team is wounded
18:08don't move
18:09there's no right there don't move
18:11do not move
18:1223 under the car
18:14cover get the cover you idiots get the cover
18:18thank you
18:19hands up
18:22one person at a time
18:51they then approach the wounded teen
18:55hey 33 right behind you watch it
19:00i got blood on me meanwhile officers are still in pursuit of the third suspect
19:06right there
19:08get up
19:09don't park
19:10spotting him just outside the pool
19:16he's reaching he just threw something
19:22over a dozen officers converge on the suspect in a ditch
19:29and secure him
19:30you buddy
19:32i think he pitched a gun
19:34while others go back to the pool to look for a gun that he apparently tossed over the fence
19:44oh
19:44here
19:45oh there it is
19:46i knew he threw it
19:48where you hit
19:48we're good
19:49you're good buddy
19:50you're good
19:52you're good
19:52cover as high as you can
19:53yeah
19:53police supply tourniquets to the wounded team
19:56it's gonna hurt dude
19:56it's gonna not feel good
19:57but this will save
19:59according to a police press release
20:01he is transported to a local hospital in stable condition
20:05for keep reaching
20:06hey uh keep driving me some jaws
20:08according to the police report he now faces three felony charges in juvenile court
20:13carrying a concealed weapon tampering with evidence and obstructing official business
20:22he's reaching he just threw something
20:26faces charges of carrying a concealed weapon receiving stolen property tampering with evidence
20:33and obstructing official business
20:36the other team caught in the parking lot was taken into custody without incident according to the police report
20:44his weapon is later revealed to be a bb gun and no charges are filed against him
20:52get out come on it's unknown what motivated the shooting and the outcome is pending
21:00luckily no officers nor anybody at the community pool center were injured according to news reports
21:06thanks to the quick response from those on duty who stopped the threat in his tracks
21:12stop right there stop right there stop right there tell me you're in
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