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Yorkshire's Poshest Hotel Grantley Hall Season 1 Episode 1
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00:03it's out one Sunday we were just coming over the little bridge and I just looked at the first
00:11sales sign straight away I just said I'm going to my grandchildren tomorrow I want to make it
00:18into a five-star hotel and I want to put Yorkshire on the map we wanted to create something that
00:28felt
00:34unique it's like a posh guest house are you well yeah everybody's your friend in Yorkshire how are you
00:49no one would expect a hotel like this in a valley in the middle of Yorkshire
00:57we see ourselves with the gotchisters with the reeds the gleneagles we want to even be higher
01:03than them hello welcome to Berkeley Hall we are a Yorkshire team we've got that Yorkshire grit
01:12about us it's number one it really is the experience the people it's fabulous
01:21the feeling
01:42it's a colourful autumn at Grantley Hall and with the hotel's 47 rooms nearly at capacity it promises to
01:49be a busy week for general manager Nunu and his 500 staff the hotel is where dreams are made staying
01:58in one of our gorgeous superior speeds the hotel is where experience are shared the hotel is that
02:06memories are created so every action is always thinking how can we surpass guests expectations
02:13that they come to us and they say is much better than any hotel in the world my job is
02:17to pass that to
02:18the team you could just get the guys to check the cars the six cars they're not straight at all
02:24thanks man
02:27that one there just that one there thank you very much
02:33I was always going to be an otelier always I couldn't do anything else and it's not a job
02:37it's you know it's my DNA and I could actually work all the time
02:43you know I'm sure that the team have spotted and they are doing something about it but I will chase
02:48it because we can't have that I'm quite good with detail that things need to look perfect
02:54looks worse on the camera wow how am I going to sleep with this tonight I'm not sure
03:00I think I want to see things as the guests see them and if he's not straight it looks messy
03:06it looks
03:08disorganized I think potentially I might be on a spectrum of something I wouldn't say what but I
03:13might be one word for Nuno incredible top leader been with working with him now for above six years what
03:24do you think
03:31and what about the chest you've spotted avenue it's not straight well done thank you
03:47Nuno's last job of the morning is a check of one of the hotel's most sought-after bedrooms
03:54the royal suite that I'm going to check
03:58duty manager
03:59duty manager
04:05look at that
04:07built in the halls former chapel the royal suite offers views of the formal gardens
04:18and features a show-stopping mezzanine level bedroom
04:24it's very frequent that people enter to this room and they cry when they get in because they
04:29can't believe how beautiful it is this could be a room for a king or a queen love it love
04:38it love it
04:39yeah and here we have a picture of Valeria our founder and reminds me a bit even if she's not
04:46around she's around she's watching us love that picture
05:03Valeria's son Richard has been at the helm of the business since the Sykes family bought Granley Hall
05:08in 2015 and this week he greenlit a huge revamp of one of the food and drink venues the orchard
05:17bar
05:17and restaurant so we've got the orchard 24 7 place it's meant to be more of a cafe style place
05:24but more
05:24relaxed we changed the concept of a couple of times a year to really give our guests a different
05:29experience it's originally post-covid outside dining when you couldn't dine inside but it's
05:37become a really big part of what guests want here the orchards transformations are designed to change
05:42with the seasons and are masterminded by the hotel's interior and ambience manager Marek
05:50Patrick action but the bottom line is it has to be better it has to be different it has to
05:56photograph well and it has to be part of the Grantley DNA which is you know the very height of
06:01luxury
06:02as you can see summer is over pink white is disappearing and we're gonna bring more warm
06:09colors gold black and red this sophisticated colors just came to me like take me take me take me work
06:16with me and yeah so I'm very excited actually about this project this year Marek has just three days
06:25to bring his vision to life before a lavish champagne launch on Friday evening no pressure no pressure yeah
06:34it's just here but outside it's like this
06:41but his ambitious plans mean adding a new entrance updated lighting we're gonna have a six yeah three
06:50different designs in the middle yeah and pots galore of metallic paint it has to be the same goal as
06:57we
06:57have across the hotel so we manage after like forty four yeah five samples and that's just for starters
07:04Marek is my butterfly I love Marek when I came here he was the right man for the job which
07:12he's in charge
07:13of style how it feels the smells the looks and that's what he's great at so the panels we're gonna
07:20cover with the antique middle kind of tiles but there's a few rules with Marek I don't want orchard
07:27closed for any time by closing an outlet it jeopardizes the service and jeopardizes the revenue and the
07:33reputation if I had my own way would it be they needed the day so I'd be quite nice to
07:37him to give
07:38him three days actually today Grantley Hall is one of Yorkshire's most opulent hotels but back in
07:582015 the grade two listed country house was going to rack and ruin when Barnsley born entrepreneur
08:05Valeria Sykes spotted it on the market I'm sure God were working through me that perfect day and I just
08:13turned and I said I'm going to buy Grandfield tomorrow I'm doing it for Yorkshire and I've
08:18got to do it I said it's going to be a top hotel I want to show the south what
08:23we can do in the north
08:27the first person Valeria called upon to help realize her vision was son Richard I remember
08:34really well when mum called me I knew the place it's a magical place really really is and I said
08:41well
08:41it must be crazy but I'll support you in what you want to do to embark on something like that
08:47is a
08:47massive challenge but if this is what you really want we'll make it happen
09:06good to see you good to see you good to see you you okay have you been okay yes it's
09:15fine and
09:15what's the plan for the day what are you doing I've got three meetings down in Norton and then in
09:18lifestyle
09:19so I'm gonna leave you and mom perfect and I'll catch you a bit later yeah yes Richie is very
09:23demanding yes we're perfect so you know in his eyes attention to detail is just unbelievable if
09:28I'm good at attention to detail easy to different level but you can't be running this place at the
09:34level we are without being demanding in everything Valeria very different she's the mother figure she's
09:40incredible lady which is the backbone of what we do she's the one that makes sure that we have the
09:45family
09:45values I came from near Bounsley I brought up in a council house my dad was a minor I've had
09:55a
09:55fantastic life but I've had a lot of sadness as well I got divorced so that's why I could put
10:02all the
10:02money into this I left school at 16 went to work for my dad's motor vehicle companies scrapyards typical
10:08tight Yorkshire man I'd certainly not got any idea of this sort of level of opulence or luxury
10:16Richard enlisted the support of his three children and together the Sykes family embarked on the
10:22challenge of a lifetime once we started looking around the grounds it was really sad to see how
10:29it had been allowed to fall into so much disrepair oh it was terrible weren't it you know suspended
10:34the ceilings that were just letting water in so the magnitude even of the main hole was significant
10:40but yeah proper challenge and that proper challenge didn't half grow legs the renovations took four
10:51years employing an army of local Yorkshire contractors and at a cost of more than a hundred million pounds
11:01much of which was spent on adding a whole new wing we need accommodation we needed a spa we
11:08needed a plant room the challenge was to create something with a bit of almost Romanesque feel to
11:13feel a little bit more European we did that on purpose to have something different to the hall so
11:19it's got tradition but the DNA is quite different the fabric is fresher and newer we wanted to create
11:28something that felt unique more like a touch of Yorkshire it's like a posh guesthouse lady Johnson
11:35how are you where else can you get greeted at the door saying hey up love how are you welcome
11:40to
11:41granted all let's get you all checked in let's get your bags up to the room and get you all
11:45nice and
11:45relaxed all right Glenn we're gonna give you that Yorkshire welcome why would we not you smell nice
11:51wonder what you've got is it they use words that are very Yorkshire words and I love it you know
11:55if
11:56you have somebody welcomed by a member of staff and they go I hope I hope love everybody's your
12:00friend in Yorkshire it's been great thank you very much see you later and you leave as a friend you
12:06don't just leave as a customer coming up the hotel receives a booking from a global superstar
12:15we have a super VIP coming coming from the state she'll be staying with us for a week so watch
12:20the
12:20space and can Marek stay afloat there's a well underneath there is yeah machine well with a rising tide of
12:30problems in the orchard look at this mess it looks like a bomb site
12:47at the heart of Grantley Hall's mission to be a world-leading hotel is the bespoke level of
12:52service it offers to everyone who stays with them with that in mind they've created a special task
12:58force called the guest experience team good evening how are you very well thank you darling
13:04how are you you'll have a toast which department head Thierry guides with joie de vivre
13:11fabulous thank you so basically the whole of guest experience is to oversee our guest journey from
13:24pre-checking to check out she had a good weekend it was just brilliant see you next time we do
13:34research about our guest we log what they like what they don't like they will remember the emotion and
13:41the little detail more than the bottle of champagne you put in the bedrooms they still find plenty of
13:45tennis no I can't run I'm I'm really in pain his legs so I need to get free to have
13:50some stuff
13:53for me it's all about the heart of hospitality the big influence my life was my dad because
14:00he was merging casinos and then he switched to batteries it was just amazing if I could be
14:0510% of as good as he was then I'd be happy it was incredible the hotel has 10 staff
14:16assigned to each
14:16room and with guests typically paying between one thousand and four and a half thousand pounds a
14:21night no request is too big or too small good afternoon guest experience we'll check about three
14:31or four rooms a day add any amenities the flowers champagne cakes etc and just make sure everything's
14:38all good for our guests we have been known to go out in our Bentley to collect prawn cocktail crisps
14:44for
14:44our guests we have a pillow menu and all our bed linen is made with the finest Egyptian cotton that
14:51one just needs you need to move that ribbon and then the one behind it just needs to go at
14:56the other
14:56side but yeah perfect with a hotel nearing capacity the pressure is going platinum for Thierry's team
15:05with a booking from a globally renowned singer we have a super VIP coming coming from the state so
15:13I'm just reading what the main requirements are the riders she'll be staying with us for a week so watch
15:18the
15:26space the PA looking after Thierry's high-profile guest has been in touch to say their car is only a
15:32couple
15:32of hours away we're not going to do the normal check-in we will hand them to the PA thank
15:39you
15:39escort them straight to the room Thierry has a surprise in store delicately prepared by the pastry team senior
15:47sous chef Shannon I'm making our very special VIP photo frame for a very special ready guest and we
15:59put a chocolate photo frame on a chocolate cake filled with ganache blonde chocolate fudge a salt
16:05caramel truffles crunchy chocolate pearls gold leaf so we want to use the finest ingredients the best in
16:13the world everything that we use down to cream sugar chocolate is world-class it's edible gold it
16:20doesn't taste of anything but it just gives that little bit of granny gold and finally a personal
16:27touch for a truly independent woman we have a white chocolate care hopefully the VIP guests will love it
16:41back in the orchard bistro work is continuing on the three-day transformation
16:49who owns this ladder this is to go to retirement house please oh that's mine oh sorry baby but I
16:56really don't like this ladder it's like 1999 but the forecast for style guru Marek's schedule is
17:04looking bleak the weather is not helping because we are working on the floor outside now so the water is
17:10going to be slightly wet yeah helping keep things on track is Marek's trusted assistant so this is
17:18Shelley Leslie gift shop manager and my amazing helper having Shelley in house is unbelievable help and
17:26she's always willing to change her shifts she's working me very close and the connection from day
17:31one is like we are Pisces basically we are both Pisces we get each other we get each other
17:37Marit's basically like a Labrador puppy he will always go the extra mile for his role he is extra in
17:46every way but he's very very kind-hearted and he will try his best to to do what he can
17:51to help anybody
17:53I grow up from the very young person when my mom was always telling me you have to do what
17:59is here
18:00and just keep up with positivity and amazing beautiful approach needs to be perfect if it's
18:07not perfect I'm gonna leave it I'm gonna leave it until it's gonna be done properly just a little
18:14bit stop exactly it is perfecto next job for mr. perfection an eye-catching selfie station I do
18:24like this fat boom boom sticking out well let's hold the fabric over it and let's see how it looks
18:30but
18:31across the room something's put a real dampener on progress what's happening here feel cap it back
18:39have a look what's happened like when she's out of resheat it you sure only water damage so we've got
18:45to find out investigate about all book somebody to clean this side so you could have it there to
18:50you we need to clean these footprints yeah yeah okay thanks right okay not very good isn't it
19:00it's not clear why rainwater has been leaking into the restaurant I think the carpet's meeting
19:06underneath yeah which is transferring the wine so we just need to investigate for now
19:11there's a well underneath there is wish him well well when you can cook through board with your
19:18knife you've got to make it safe basically we can't have no actions so that's why it's got to be
19:24done by Friday no matter what we need a barra or something to get this in I can't see we
19:30discovered
19:30something which is time-consuming and we say a lot of work I understand so for now for the next
19:37few
19:37hours and it was away from from my head and then to consider something else but there's not much
19:42chance of that you get this mess have you seen a sign on the job side magic magic in progress
19:49hotel
19:51manager Nunu wants to see the water damage for himself so we're going to put a new board yeah with
19:58just over two days to go into launch night really every section of the marquee is in transition
20:06it looks like a bomb site for me it's all about the wow it's all about the first impression the
20:13day
20:14that we don't have wows it's not gonna happen because then we're going downhill we have to keep going up
20:18here with everything we do the hotel staff have been briefed and are ready for the arrival of the famous
20:30pop
20:30star when celebrities are staying they'll be using a pseudonym so the staff will will have to use a
20:37pseudonym not not not the real name of course the hotel's code name is miss H though the cake bears
20:43her
20:43real first initial hello salon hi how are you is it ready for miss H it's absolutely ready fabulous thank
20:49you what we got here and so we've got a dacha put sponge munch up with ganache and then we
20:53have the
20:54gold leaf will leave yes how special this is fabulous isn't it miss H is booked into the studly suite
21:03so one of
21:04Thierry's final tasks is to deliver the cake and help Marek check the room for the slightest imperfection oh
21:14Thierry remember this one here this one ah and the books was upside down you see the title look we
21:27need
21:27the touches of paint here just so I'm going to take your pictures and then send it to the decorator
21:32because that's not good maybe just a touch of the Hoover here please okay on the at the end of
21:39the bed
21:41perfect perfect done dusted I am ready or not can I go go go you can go thank you so
21:47much
21:49with the suites final touches underway
21:56Thierry does a final sweep of a location he knows his guest will use
22:01I need to look wait so look yeah that's good that's good oh I love the gym
22:10everyone in the building is poised for miss H's arrival in half an hour's time
22:20coming up grantly hall welcomes pop royalty check in underwear please team let's receive
22:28with joy yeah room 46 thank you and while the orchard's leak seems contained
22:36is it the calm before the storm
22:50everything is in order for miss H's arrival this afternoon but before getting to the hotel itself
22:55every guest is treated to a very special welcome at the gate from grant Lee's meter and greeter
23:01extraordinaire
23:09my name is Isaac Arikawi I originated from Nigeria my job role is a welcoming host we are happy to
23:19have you I'm Isaac on behalf of my team we are glad to have you thank you so much I'm
23:26a good star thank you
23:28what is what is required of me what is required of me is to offer them a warmly wake home
23:33I throw myself
23:35I throw myself out whoo welcome to grant Lee hall they must feel at home happy we have to check
23:43in on the way please after room 22 we have room 20 head shepherd please thank you
23:51thank you
23:52well where do I start with Isaac really you know every single time that a guest comes down the drive
23:57they say oh I want what he's having and we all do the same as well he comes in every
24:02day with the most bubbliest mood ever
24:05how are you today welcome to great Leon you both looking charming if you want to cheer up your day
24:12go spend five minutes with Isaac
24:14of course by nature I treat everyone as a VIP making them feel valued making them feel respected make them
24:24feel honoured
24:32we wish you longevity peace of mind joy happiness and all the good things of this world we love you
24:40here
24:41it's time for Isaac to greet mystery guest miss H
24:47hello welcome to greatly hall you are VIP with us miss H oh we are glad to have you thank
24:55you so much thank you miss H
24:56check in on the way please
24:59check in on the way please
25:00check in on the way please executive Mercedes-Benz I have miss H room 46
25:04please team let's receive with joy
25:08yeah room 46 miss H thank you
25:12but it will be tomorrow before Thierry gets the chance to greet her in person
25:32it's the morning after the hotel star guest checked into Grantley
25:37yeah it's a big deal I'm trying to meet the car
25:41I'm gonna meet her this morning and ask her how's evening work last night if she's well looked after
25:47and and how she feel about staying at Grantley Hall so no all good so waiting her to come down
25:53in the next few minutes
26:00always under pressure to impress the staff now have an opportunity to showcase their skills to none other than singer
26:07Kelly Rowland
26:15Kelly found fame with Destiny's child one of the biggest selling girl groups of all time and as she's learning
26:21French Thierry's hoping her stay will be magnifique
26:27good morning
26:31bonjour bonjour
26:31ça va ?
26:33oui ça va
26:33how was your evening last night ?
26:36very good
26:36did they look after you well ?
26:37yes yes the food was delicious
26:38great and you go to the spa ?
26:39yeah it was some nice
26:40good thank you
26:41yes of course
26:42now French lesson
26:43ok
26:44I love your cap
26:46yes so what is my cap in French ?
26:50casquette
26:50casquette
26:51c'est une jolie casquette
26:53une jolie casquette
26:54fabulous
26:55so we do a bit of French later when you come back ?
26:58yes
26:58yes before I get in the steamer
27:01good morning
27:02oops good morning
27:02good morning all
27:04Paul good morning
27:05good morning
27:06the Grantley front of house team are buzzing
27:10I listened to their songs a lot when I was growing up
27:13a lot
27:13I still don't think it's really happened
27:15it feels a bit surreal
27:17I'm just waiting for the day when Beyonce come to you
27:20oh I'm watching
27:20because them two in here would be an absolute laugh
27:24yeah
27:24good morning all
27:29thank you that works very well
27:31thank you so much
27:31she'll have a lovely day
27:33thank you
27:34everyone can finally breathe out
27:36she said to me that she'll be coming back when she's traveling on holiday
27:39so that'd be that'd be so nice to
27:42welcoming her back
27:45before they're right back on duty
27:46to receive their next guest
27:52if people say to me do you know what I feel at home here
27:56we've done it
27:57that's what matters
27:58I love my guest
27:59and just to create this emotion
28:02I'm getting sometimes emotional as well
28:04because I love it
28:12whether check-ins or check-outs
28:13it's the job of doorman Kevin
28:15to keep the comings and goings running smoothly
28:20can't get you much nearer than that
28:23I've been in hospitality most of my life
28:27I understand the people
28:28so I'm not just saying hello
28:30I'm being welcoming
28:32I'm a Yorkshireman through and through
28:34born and bred
28:35born in Skipton
28:37now live in Ripon
28:39as they say in Yorkshire
28:41in this job
28:42Kev's clearly like a pig in muck
28:46you can be standing here
28:47you can watch the birds and everything
28:48then five minutes later
28:50you're four, five, six cars on the front
28:53and in probably five minutes time
28:55we'll be nice and steady and quiet again
28:58hello there
28:58every department needs a Kev
29:00you know, every single lady
29:02that comes through for afternoon tea
29:03absolutely love him
29:05all the gents that come through
29:06always stop and have a conversation with him
29:08he's so unique within himself
29:11hello there
29:12how we doing?
29:14alright
29:14got any plans for today?
29:17any particular walk?
29:18head up to Pearly Bridge you think?
29:20Pearly Bridge?
29:20Pearly Bridge, yeah
29:21we're in beautiful surroundings
29:23we're in God's County
29:25we're in Yorkshire
29:25people
29:27people
29:27want to come and see the countryside
29:29they want to go on to the North Yorkshire moors
29:32if you want to make it a really longer walk
29:34you can go the other side of Fountains Abbey
29:36you can go over the seven bridges
29:37and drop yourself right into Ripon
29:39yes
29:39I've got a little map
29:40keep coming with us
29:41I'm a bit busy today
29:42but enjoy
29:43see you later
29:44bye
29:45they do go to Pearly Bridge to see the oldest sweet shop in the world
29:48they go to Ripon to see the cathedral
29:51and
29:52that does make us special
29:54but as well as being a devoted doorman
29:57so what I'm going to do
29:58is take you a short 20 minute half an hour tour
30:01Kev has a side hustle at the hotel
30:03that he loves nearly as much
30:05we start at the very beginning in 1680
30:08and we'll end up in 1910
30:10I like history anyway
30:12I'm interested in other historical things
30:15so the suggestion was
30:16put a sign on reception
30:18and say at four o'clock
30:20your doorman cabin will take you round on a history tour
30:23so you're now stood in the
30:25oldest part of the building
30:27this was completed in 1680 by Thomas Norton
30:30I can give you a half hour walk round
30:32I can sit down for three hours if you really want me to
30:35I can talk for England
30:38this was the original library
30:40quite a few of the books around the shelves are original books
30:43okay
30:44so if you were to choose a year
30:47we're going what we've got there
30:511971
30:53each book when we open it
30:55shows you on our little card
30:59is a cocktail from that era
31:01if we like it
31:02we hand it to the bar staff
31:04and they make you one
31:05so a pisco sour
31:07three of those
31:08three of them
31:10he's wonderful isn't he
31:11he's incredible
31:12he's a walking history book
31:13he really knows his stuff
31:18it's the second day of the orchard bar and restaurants
31:21big makeover
31:23it's getting there for you
31:26fantastic
31:27the board is done on the flooring
31:28so we have a gap already filled
31:30decorators literally
31:32they have like
31:32probably another two hours to finish
31:34bowls are going on the olive trees
31:36it's all going together
31:38i think the colors
31:39incredible
31:40with the tiles
31:41below the bar
31:42and the tiles
31:43on the planters
31:44so win
31:45win
31:46win
31:48as they say
31:50teamwork makes the dream work
31:52you can clear all this
31:54and then it's ready for the
31:55guys to come in tonight
31:57okay
31:57sometimes i can be his mum
31:59sometimes i can be
32:01um
32:02his carer
32:03the dynamic between us changes on a daily basis
32:06but we're ultimately friends
32:08thank you so much for everything
32:10that's okay
32:10i love you
32:11his mind does work at a million miles an hour
32:14sometimes he will verbalize at a million miles an hour
32:17i think he's got easier to rein in the more we've got to know each other
32:22so it's quite easy to calm down now
32:25i've got him under control
32:26okay thanks that's very useful information
32:29woohoo
32:32at the other side of the restaurant there's still a large damp patch to deal with
32:37floor
32:38wow
32:39big job tomorrow
32:41well
32:41cleaning well
32:42along with the prospect of more wet weather
32:45dale's radio with your latest weather
32:47storm amy is set to hit the region during the afternoon
32:49bringing heavy rain and gusts of 50 to 60 miles an hour in exposed areas
32:54travel delays and road and rail closures are likely
33:01coming up
33:05are maric's plans about to short circuit
33:09two of the lights are not working
33:11as his three-day makeover approaches its deadline
33:15tick tick tick tick tick tick i can feel it now
33:30for maric and his team it's the final day of operation orchard overhaul
33:36i was here seven o'clock and i set up three alarms today instead of two like always three
33:43to make sure i am on time and i'll be late
33:46with just nine hours to go before an elite list of guests to send for the launch party
33:51there's still plenty of jobs left to juggle
34:00we're steaming the blankets cushions almost done and the covers
34:05we're doing the holly trees now
34:07um position of the floor standing lamps
34:11inside is a hive of activity
34:14but outside a storm is brewing
34:18we're always checking the weather very carefully
34:20because obviously the structure of the venue is
34:23fragile and we need to make sure you know it's safe
34:26the wait is not going to help with the glamorous look of the guests arriving today
34:31but hey-ho we're going to deal with
34:34adding fifteen evergreens to the four huge olive trees is boosting the woodland feel
34:40squeeze it in
34:42not very happy with this actually how it's going
34:44you measured
34:45no sorry
34:48he ordered for my measurement
34:50they just need to go in gold pots
34:52to tie in with the overall theme
34:55that side down
34:57push down that side
34:59that's not how the physics works
35:01okay if i'm going to walk out from this
35:04you can do it
35:05everything is possible
35:06it just needs a little bit of manoeuvre
35:08but unfortunately it's a little bit tight
35:13and we're done
35:16see everything is possible
35:18we will need some gold paint
35:21and i will need a manicure
35:25it's too low
35:28everybody's a critic
35:30with the orchard within the orchard well on its way
35:34Marek has arranged a surprise finishing touch
35:41in orchard this year we have a red Fiat
35:44Tim Sykes said
35:45what's about a car
35:46i said yes let's have a car
35:48you know we're going to put a car inside
35:50and they said what inside
35:51and he said yeah i have a small Fiat 500
35:54i said yes can i have it
35:56and he said of course you can
35:57then i fall in love with this car
36:03Kola is beautiful
36:08amazing
36:10exactly as we picture
36:12and looks stunning
36:14i'm pleased and happy like a wow wow wow
36:25manoeuvring an italian car worth 40 grand into a tight corner isn't a job to be rushed
36:33super
36:33super
36:34yep
36:41that's great effect because you know you open the door
36:43car is in the front of you then wow and then wow
36:48yeah
36:49we have a cherry on the top of the cake
36:54the orchard is glowing with a cosy and vibrant charm
36:59but the scene outside is far from inviting
37:03and Marek's outlook has just become a lot gloomier too
37:09hi sorry can you help me please
37:12the guys came yesterday and day before to fix the chandeliers on the ceiling
37:17two of the lights are not working
37:21perfect
37:21thank you bye
37:23the lights are on the blink
37:24the lights are on the blink
37:25and Marek's on the brink
37:26tick tick tick tick tick tick tick tick tick tick tick tick tick tick tick
37:29I can feel it now
37:30especially when the hotel's founder Valeria
37:33pops in to check how things are going with the makeover
37:37lovely to see you
37:38it's fantastic
37:38what's here?
37:39it's not finished yet
37:41well done
37:41thank you
37:43i love the red
37:43yeah
37:44it's just fabulous
37:45so bright
37:47almost there
37:49we'll just party now
37:53so
37:54so this evening
37:55how are we all feeling?
37:56ready for a new service?
37:57yeah
37:58with the food and drink service team now on site
38:02we've got the menus which I've handed out to you guys
38:04not this way, this way
38:05and the chandeliers being repaired
38:07the transformation that we're doing then too is just pologne
38:09that's all
38:10but we have got some spares in the container
38:13good
38:14where are you going?
38:15we're here
38:15yeah this one man
38:17Marek, Shelly and the rest of the team
38:19can finally complete their mammoth journey
38:22happy?
38:23yes
38:23ready for a bottle of wine and a bath?
38:25i like to have a mate
38:26i'm ready to have something later
38:28woohoo
38:33when the guests arrive for the launch party this evening
38:36they'll be treading in some very illustrious footsteps
38:39since it was built in the late 17th century
38:42Grantley Hall has been home to lords and ladies
38:44and played host to royalty
38:48doorman and history buff Kevin
38:49is guardian of the hall's archives
38:55we're very fortunate that when Grantley Hall first opened as a hotel
38:59there were several people in the area said
39:03oh i've got some historical bits you might like
39:06and as more information comes in
39:09this gets thicker and thicker and thicker
39:12i think the appeal of the mysteries the little bits of
39:16we've got a snippet of that
39:18is i want to know that that is correct
39:21and how can i find that out?
39:23it's a challenge
39:24get the old grey cells working
39:26Grantley Hall first built in 1680
39:29was in the same family for 200 years
39:32one of the sort of flamboyant characters of that time
39:36was certainly the first Lord Grantley
39:37which was Fletcher Norton
39:39very much in the judiciary system
39:41and became speaker of the house
39:44by the early 20th century
39:46the Norton family had sold the hall
39:48to the wealthy industrialist
39:49Sir Christopher Furness
39:50and his wife Lady Jane
39:54a lot of the decor now
39:56is very much down to the 1910s 1920s
40:00they had lavish parties
40:02they had friends stay
40:04they showed off
40:05the Japanese garden was added by Lady Jane Furness in 1910
40:09one of the first in the country
40:11and she loved to show that off
40:15and there she is proudly sat on the bridge
40:20after the war the hall became an adult education centre
40:23before the Sykes family added a new chapter to its illustrious history
40:30looking through these photographs
40:31it just invokes all the different things that Grantley Hall has been
40:35how it's evolved, how it's grown
40:37and obviously Mrs Sykes bought this place
40:41changed it
40:42put the vibe back into it
40:44put the beauty back into it
40:46brought it back to life
40:51at last the revamped bistro is ready for launch
40:58and for the first guests
41:00there will be a much needed port in a storm
41:04welcome to Grantley Hall sir
41:05thank you
41:06it's pouring down the rain
41:07freezing cold
41:08very wet as well
41:10but everyone's here to party
41:13it's a tough shift for the porters
41:19but it's nothing they haven't dealt with before
41:28because it is a theme
41:30you can allow a bit of poetic license
41:32and Marek's brilliant at that
41:33he delivers and he's got a proper heart of gold
41:35he gets the stress, does the work
41:37he gets the accolade
41:39that's really lovely to be able to put somebody in that position
41:42luckily it seems the weather hasn't kept anyone away
41:47and the party guests can now get their first glimpse of the new look space
41:55every way you turn there is a beautiful vignette
41:58that you can just enjoy and take in
42:01so I think they've just hit the nail on the head really
42:06it's so beautiful
42:07they've pulled all the stops out
42:10wow
42:10wow
42:11you can see the guests
42:12happy in the environment
42:13this is like
42:14unbelievable
42:16you see the eyes
42:17they're rolling everywhere
42:18they're going to see the chandeliers in the sky
42:20they're going to see the car
42:21different colors in the bar
42:24so
42:24I feel completely fulfilled and accomplished
42:28it's like triple the salary
42:30I feel very privileged that I can do this for the guests
42:34and to receive such a beautiful feedback from them
42:43next time
42:46Michelin star chef Sean Rankin
42:48right we need to work fast now yeah
42:50hopes to charm a prestigious champagne house
42:53it's going to be quite precious
42:54you might see a few spoons getting flown around the kitchen
42:57are you kidding
42:58a once in a lifetime event is planned for a vip couple
43:02and
43:03head that end
43:04the hotel splashes out
43:09on its first ever spine chilling soiree
43:12Halloween is a gamble
43:13if it works then we'll be the place to spend Halloween
43:19all that in Grantley Hall next Thursday at 8
43:21new tomorrow at 8
43:23Rob Bell's new series continues
43:25building the impossible a lighthouse in the raging waters off Shetland
43:30and when building a B&B business seems impossible
43:33it's time to invite the hotel inspector for an honest assessment
43:36she's in Bramber
43:37next
43:38or
43:40you
43:41you
43:42you
43:45you
43:46you
43:46you
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