00:02hello sir please help me up where are we going excuse me the hotel staff
00:11doesn't help our clients get up the stairs for they are all self-sufficient
00:16people oh but I'm unable to climb the stairs
00:22myself and your ramp is blocked oh for such cases we have a button to call an
00:31assistant
00:32sure
00:54well it doesn't work of course it doesn't work
00:57Because everyone in the hotel climbs on their own, too.
01:02On top of that, sir, your vehicle will stain our floor.
01:09Okay. Where I can clean my wheelchair?
01:12Oh, we have a water pump over there.
01:16Go straight and to the right.
01:24Sure.
01:32No, no, no. It's all good. It's all good.
01:34But just make sure that the electrical system is working fine.
01:38No screw-ups.
01:41Mr. Rick, welcome.
01:44We weren't expecting you so early.
01:46Surprise!
01:48Listen, guys, I've got a really important meeting coming.
01:51The potential buyer of this hotel is going to be here really, really, really soon.
01:56Okay?
01:57This is my last chance to avoid bankruptcy.
02:00So no surprises and make sure everything is perfect.
02:04Got it?
02:04Yes, sir.
02:05Of course.
02:08Where's my coffee?
02:10One minute. One minute.
02:17Hey, buddy.
02:22The room is in the far wing just for our creep.
02:26Do you think the boss wouldn't notice our wheelchair guy?
02:29Hmm.
02:30If we close the elevator for one day, he'll definitely stay in his room.
02:36Mm-hmm.
02:37Mm-hmm.
02:42Hi.
02:44Hello.
02:50Your number is 709.
02:53Oh, uh, it's the 7th floor.
02:58This is the only room that's currently available.
03:02Okay, maybe you have something on the ground floor.
03:07Mr. Cross, unfortunately, only presidential suites are available on the ground floor.
03:14And, judging by your equipment, they are not affordable for you.
03:22All right, no problem. I'll have a presidential suit.
03:34Randy, help Mr. Cross with his luggage and take him to his room.
03:40Of course.
03:43Mr. Cross, our hotel is known for our comfort.
03:48Please, make sure you wouldn't bother our guests with a squeak of your wheels.
04:00Have a good rest and happy trails.
04:04Thank you, sir.
04:20Coffee!
04:22Yeah, coffee.
04:23Sure, yeah.
04:25Yeah.
04:37Hey, sir.
04:38I'm sorry.
04:39Could you please...
04:48Excuse me sir, could you please help me with this cake?
04:51Mister, I'm terribly sorry, but you're preventing our guests from normal eating and you're spoiling their appetite with your appearance.
05:01Alright, but I'm also your guest and I also want to-
05:04Of course you are. So please help yourself and enjoy the meal.
05:19Oh my, I'm so sorry guys.
05:25Sorry for the inconvenience. Our chef will prepare new and tastier cookies.
05:31I'm sorry sir, it was an accident. I didn't mean to-
05:34I'm asking you Mr. Cross, please leave the restaurant.
05:41Alright. Sure.
06:03What are you doing you idiot? Get out of my way. The buyer's gonna be here any minute now. So
06:08I want everything perfect and no surprises. You got it?
06:11Yes sir, of course.
06:27Sir, I have to ask you to leave the lobby.
06:31Why I'm working here?
06:33I'm very glad that you're working here. But soon very special guests will come here. And we don't want them
06:39to see you.
06:42Alright, I'm tired of this.
06:45Speak your mind. You wanna drag me away because I'm disabled, yeah?
06:49Because my wheelchair scares people.
06:52Well, you said it yourself.
06:54Call me the general manager. Or who do you have in charge?
06:56Please, please.
06:57No, shh, shh, shh. Please, call me the manager.
07:02Call me the manager, please.
07:07Hello sir. I'm here at this hotel. Is there a problem?
07:09Yes. Your employees are just humiliating me. I demand an apology.
07:20Sir, I'm so very sorry. Please accept my sincerest apologies. And you know what? As a sign of my goodwill,
07:28I'm willing to offer you our finest, our most beautiful, our best suite.
07:33And on top of that, a monthly pass to our spa. And I guarantee you, I'll make sure that the
07:41ones that are responsible will be punished.
07:48Thank you, sir. At least one decent person in this room. I hope this will be a good lesson for
07:59everyone.
07:59Absolutely. I guarantee it. I'm so sorry. Please, let me escort you to your room.
08:06Yeah. Thank you.
08:15Well, don't you worry, sir. We're gonna settle everything to your satisfaction right away.
08:21It's one of our best rooms. I can guarantee you that.
08:24All right.
08:34I truly do hope you enjoy it.
08:36Open the door!
08:38Hey!
08:42Open the door!
08:46Price! Price!
08:48What's this? Get rid of it. Looks like a funeral home and not a hotel.
08:51Randy, I want to see the reflection on my floor. I'm gonna mop it with your head. The investor's gonna
08:56be here any minute.
08:57Uh, yes, sir. Got you, sir!
09:00Hurry up!
09:06Hello. Mr. Cross.
09:10Oh, really? Can't make it? No, that's too bad.
09:14Video conference. Ten minutes? Absolutely. No problem. Talk to you soon. Right. Bye.
09:22Price!
09:23Price!
09:23Price! Where are you, man?
09:25I need you to set up a video conference room right now!
09:28Uh, sir, should I set up a webcam?
09:31No, no, no, no, no.
09:33Put on the big screen plasma.
09:35Yeah, yeah, yeah, that's it. So I, so I can show the investor why he's gonna shower me with cash.
09:41Yes, Mr. Rick.
09:42Go! What are you doing here?!
09:43Run!
09:47Nice!
09:48This is it, man.
09:52Alright, let's go, let's go, let's go! Let's do this, guys!
09:55Sir, we can start.
09:56Nice, nice. God, this guy's got more cash than your family ever make and has ever made, alright?
10:02So don't embarrass me, man. Don't screw this up.
10:05It's our last chance to shave our jobs.
10:08We'll wish you success in the negotiations, sir.
10:11Jesus Christ, Price, you're such an ass kiss!
10:15This guy's gonna love you, man.
10:19Good evening, Mr. Cross, welcome.
10:22Thank you. Good evening.
10:25Yes, listen, I'm really sorry that we couldn't have this meeting in person
10:28because I would have loved for you to see our gorgeous hotel with your own eyes.
10:33Sure, I would have loved to have seen it, too.
10:35You know, but all the reviews I've read have been very positive
10:41and I'm sure you guys are running a really tight ship over there, so...
10:44Listen, I'm really happy to hear that.
10:46We try our best, you know, we give 100%, and the word out there, the positive image,
10:52that's all we're trying to do, so thanks a lot.
10:55Yeah. Yeah, I am sorry I couldn't be there, but I do want to speed up the process,
10:59so I'm gonna go ahead and have my son close the deal for me.
11:05Yeah.
11:06And he just checked into your hotel a few days ago,
11:09so he's just there kind of checking on things, seeing how it goes.
11:13All right.
11:13Well, I'm sure he must have had an amazing experience.
11:16Top-level service and the whole nine yards.
11:20Daniel, are you there? He's gonna join the conversation.
11:23Daniel, are you there?
11:24Hi, Dad. Hi, Dad.
11:26Hey, buddy. I can't see it too well.
11:30What's going on there?
11:31Yeah, Dad, I'm sorry. There's just no light in here.
11:35No light? Yeah.
11:37In the presidential suite there's no light? What's that about?
11:41Yeah.
11:42Yeah, there may be the light there, but the only problem is that I'm not in a presidential suite.
11:51But janitor's closet or something, I don't know.
11:54What did you say?
11:55No, no, no. It's been a mix-up. It's misunderstanding. It's all good. Seriously.
12:01Oh, and you are here. Hello. You should know you turned off the light, but the internet is still working,
12:07man.
12:08Daniel, are you seriously in a closet? Is that... What is going on there? Am I gonna have to come
12:15down there?
12:15And I'm gonna see to it that this Donald character is finished.
12:26Jesus, Mr. Cross. Oh, God damn it.
12:34Mr. Cross, I'm so, so, so, so sorry. Oh, please accept my apologies.
12:42Why didn't you tell us in the first place?
12:45What would that change?
12:47Wouldn't you humiliate me all the time?
12:49No. Of course, for you the only reason to respect a person is money, right?
12:53Is the person in a wheelchair worthy of respect?
12:58Mr. Cross, please, please accept my sincere apologies for the behavior of my staff.
13:05I pray and I beg that this won't affect your decision to buy my home.
13:09Mr. Rich, your employees are angels compared to you.
13:13You are a real villain who allowed contempt and discrimination to thrive in this hotel.
13:19You believe that people like me have disabilities, but the only one who has a disability is you.
13:26Because you are not able to see the human being in yourself.
13:33So, will my father buy this hotel?
13:40Really?
13:41Yes.
13:41Fantastic! I'm so happy!
13:44But...
13:46I'm so happy!
13:50Only after the bank confiscated from you for your debts and all of you go bankrupt.
13:56Yes.
13:57And you, Mr. Rich,
14:00you will be on the front page of every newspaper
14:03as a hotel owner who discriminates against honest people.
14:09The former owner, actually.
14:15Good-bye.
14:20Oh, yeah.
14:21I wanna wish you something.
14:23I want neither you nor your children
14:28to ever feel what people like me feel every day.
14:35Push you up.
14:42You're away from lock-up.
14:44Oh my god.
14:46If you're rich from all 012M,
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