00:02hello sir please help me up where are we going excuse me the hotel staff
00:11doesn't help our clients get up the stairs for they are all self-sufficient
00:16people oh but I'm unable to climb the stairs
00:22myself and your ramp is blocked oh for such cases we have a button to call an
00:31assistant
00:32sure
00:54well doesn't work of course it doesn't work
00:57Because everyone in the hotel climbs on their own, too.
01:02On top of that, sir, your vehicle will stain our floor.
01:09Okay. Where I can clean my wheelchair?
01:12Oh, we have a water pump over there.
01:16Go straight and to the right.
01:24Sure.
01:32No, no, no. It's all good. It's all good.
01:34But just make sure that the electrical system is working fine.
01:38No screw-ups.
01:41Mr. Rick, welcome.
01:44We weren't expecting you so early.
01:46Surprise!
01:48Listen, guys, I've got a really important meeting coming.
01:51The potential buyer of this hotel is going to be here really, really, really soon.
01:56Okay?
01:57This is my last chance to avoid bankruptcy.
02:00So no surprises and make sure everything is perfect.
02:04Got it?
02:04Yes, sir.
02:05Of course.
02:08Where's my coffee?
02:10One minute. One minute.
02:17Hey, buddy.
02:22The room is in the far wing just for our creep.
02:26Do you think the boss wouldn't notice our wheelchair guy?
02:29Hmm.
02:30If we close the elevator for one day, he'll definitely stay in his room.
02:36Mm-hmm.
02:37Mm-hmm.
02:42Hi.
02:44Hello.
02:50Your number is 709.
02:53Oh, uh, it's the 7th floor.
02:58This is the only room that's currently available.
03:02Okay, maybe you have something on the ground floor.
03:07Mr. Cross, unfortunately, only presidential suites are available on the ground floor.
03:14And, judging by your equipment, they are not affordable for you.
03:22All right, no problem. I'll have a presidential suit.
03:34Randy, help Mr. Cross with his luggage and take him to his room.
03:40Of course.
03:43Mr. Cross, our hotel is known for our comfort.
03:48Please, make sure you wouldn't bother our guests with a squeak of your wheels.
04:00Have a good rest and happy trails.
04:04Thank you, sir.
04:20Thank you, sir.
04:22Yeah, coffee, sure.
04:23Yeah.
04:37Hey, sir.
04:38I'm sorry.
04:39Could you please...
04:43All right.
04:48excuse me sir could you please help me with this cake mister I'm terribly sorry but you're
04:53preventing our guests from normal eating and you're spoiling their appetite with your appearance
05:01all right but I'm also your guest and I also want of course you are
05:04so please help yourself and enjoy the meal
05:18oh oh my uh I'm so sorry guys
05:25sorry for the inconvenience our chef will prepare new and tastier cookies I'm sorry sorry it was an
05:33accident I didn't mean to I'm asking you mr. cross please leave the restaurant
05:43right sure
06:03what are you doing you idiot get out of my way the buyer is going to be here any minute
06:07now
06:07so I want everything perfect and no surprises you got it yes sir of course
06:27sir I have to ask you to leave the lobby
06:31why I'm working I'm very glad that you're working here but soon very special guests will come here
06:38and we don't want them to see you all right I'm tired of this speak your mind you want to
06:47drag me
06:47away because I'm disabled yeah because my wheelchair scares people well you said it yourself call me the
06:54general manager or who do you have in charge please please call me the manager
07:02call me the manager please
07:07hello sir I'm the artist hotel is there a problem
07:11yes your employees are just humiliating me I demand an apology
07:20sir I'm so very sorry please accept my sincerest apologies and you know what as a sign of my goodwill
07:28I'm willing to offer you our finest our most beautiful our best suite and on top of that a monthly
07:36pass to our spa
07:39and I guarantee you I'll make sure that the ones that are responsible will be punished
07:48thank you sir at least one decent person in this room I hope this will be a good lesson for
07:59for everyone
08:00absolutely I guarantee it I'm so sorry please let me escort you to your room yeah thank you
08:15well don't you worry sir we're gonna settle everything to your satisfaction right away
08:20it's one of our best rooms I can guarantee you that all right
08:34I truly do hope you enjoy it open the door hey open the door
08:46price price what's this get rid of it looks like a funeral home and not a hotel
08:50Randy I want to see the reflection on my floor I'm gonna mop it with your head
08:55the investor's gonna be here any minute
08:57yes sir gotcha sir
08:59hurry up
09:06hello mr. cross
09:10oh really can't make it that's too bad
09:14video conference ten minutes absolutely no problem talk to you soon
09:19right
09:20right
09:22right
09:23right
09:23right where are you man
09:24I need you to set up a video conference room right now
09:27sir should I set up a webcam
09:31no no no no
09:33put on the big screen plasma
09:35yeah yeah yeah that's it so I
09:37so I can show the investor why he's gonna shower me with cash
09:41yes mr. Rick
09:42go what are you doing here run
09:47nice
09:48this is it man
09:52all right let's go let's go let's go let's go let's do this
09:54kiss
09:54sir we can start
09:56nice nice
09:57god this guy's got more cash than your family ever make and has ever made
10:01all right so don't embarrass me man don't screw this up
10:05it's our last chance to save our jobs
10:08we'll wish you success in the negotiations sir
10:11jesus christ price you're such an ass kiss
10:14this guy's gonna love you man
10:19good evening mr. cross welcome
10:22thank you
10:24good evening
10:24yes listen I'm really sorry that we couldn't have this meeting in person because I would have loved
10:29for you to see our gorgeous hotel with your own eyes
10:33sure I would have loved to have seen it too you know
10:37but all the reviews I've read have been very positive and I'm sure you guys are running a really tight
10:43ship over there
10:44so listen I'm really happy to hear that we try our best you know we give a hundred percent
10:49and the the word out there the positive image that's all we're trying to do so thanks a lot
10:55yeah yeah I am sorry I couldn't be there but I do want to speed up the process so I'm
11:00gonna go ahead and have my son close the deal for me
11:06yeah and he just checked into your hotel a few days ago so he's just there kind of checking on
11:11things seeing how it goes
11:13well I'm sure he must have had an amazing experience
11:16it's top level service and the whole nine yards
11:20Daniel are you there he's gonna join the conversation Daniel are you there
11:24hi dad hi dad
11:26hey buddy I can't see it too well
11:30what's going on there
11:31yeah dad I'm sorry there's just no light in here
11:35no light? yeah
11:36in the presidential suite there's no light? what's that about?
11:42yeah there may be the light there but the only problem is that I'm not in a presidential suite
11:49but janitor janitor's closet or something I don't know
11:54what did you say? no no no it's been a mix up it's misunderstanding it's all good seriously
12:01oh and you are here hello you should know you turned off the light but the internet is still working
12:07man
12:08Daniel are you seriously in a closet?
12:12is that what is going on there? am I gonna have to come down there?
12:15come down there and I'm gonna see to it that this Donald character is finished
12:19kill me!
12:26Jesus Mr. Cross
12:28oh god damn it
12:34Mr. Cross
12:36I'm so so so so sorry
12:38oh please accept my apologies
12:41why didn't you tell us in the first place?
12:45what would they change?
12:47wouldn't you humiliate me all the time?
12:49of course for you the only reason to respect person is money right?
12:53is the person in wheelchair worthy of respect?
12:58Mr. Cross
13:00please please accept my sincere apologies for the behavior of my staff
13:05I pray and I beg that this won't affect your decision to buy my home
13:09Mr. Rick your employees are angels compared to you
13:13you are a real villain who allowed contempt and discrimination to thrive in this hotel
13:20you believe that people like me have disabilities but the only one who has a disability is you
13:27because you are not able to see the human being in yourself
13:33so
13:34so
13:36will my father
13:38buy this hotel
13:40really?
13:41yes
13:41fantastic
13:42yeah
13:42I'm so happy
13:43but
13:50only after the bank confiscated from you for your debts and all of you go bankrupt
13:56yes
13:57yes
13:57and you Mr. Rick
13:59you will be on the front page of every newspaper
14:03as a hotel owner
14:05who discriminates against honest people
14:09the former owner
14:11actually
14:16goodbye
14:19oh
14:20oh
14:20yeah
14:21I wanna wish you something
14:23I want
14:24neither you
14:26nor your children
14:27to ever
14:29feel what people like me
14:32feel everyday
14:35push you up
14:46I am
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