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00:01Today, one of the UK's biggest ever takedowns of a sprawling web of drug traffickers.
00:07On boarding the plane, I approached Sadlow and informed her that she was under arrest
00:12for conspiracy to supply Class A drugs. At that point, her world appeared to fall apart.
00:18She's not happy and she won't be flying first class anymore, that's for sure.
00:23The Met Police are looking for the man in this CCTV footage.
00:27He fired a gun three times with fatal consequences.
00:32This is Crime Watch Live.
00:34He's been jamming the switchboard both here and at the Instagram room.
00:39Just to remind you, this was the induction and reno drop campaign and the handgun debate.
00:46Hello and welcome to Crime Watch 12. People rang and giving the same...
00:50This is fantastic, isn't it?
01:00Good morning. Thank you for joining us on what is the penultimate programme of the series.
01:05Yeah, we've got loads coming up for you over the next 45 minutes.
01:08We're joined by the team behind the tech being used on a high street near you.
01:13That's stopping shock lifters in their tracks.
01:16We're with Devon and Cornwall police to hear about QR codes that you may see on lampposts
01:20that are actually menus for drugs that can be posted to people's doors.
01:26We had a huge response yesterday to our item about reporting historical sexual abuse.
01:32So thank you so much for all of your calls on that.
01:35If you do want to get in touch today, our team are here ready in our Cardiff studios.
01:39You can scan the QR code below using your phone's camera and following the link.
01:45Or you can call us. The number is 08000 468 999.
01:49You can text us on 633 99.
01:52Start with the word crime, leave a space, then write your message.
01:56Or just send us an email. It's cwl at bbc.co.uk.
02:02First today, we are re-examining a murder from 2004.
02:07Camille Gordon was brutally stabbed in London's Soho and her killer has never been found.
02:13Can you help?
02:16Camille was a beautiful little soul.
02:19Wonderful personality. She was a sweet girl.
02:24Camille wanted to work with young people.
02:26That was her passion. To educate young children.
02:31To do homework with them when they have their work from school.
02:35They would come over to the house and she helped them to do it.
02:39She was a beautiful person.
02:48In 2001, at the age of 20, Camille left her family in Jamaica
02:53to follow her dream to be a teacher, moving to Birmingham to live with an aunt.
02:59She said, Mom, I think it's a better education there.
03:03So I'm going to take that chance.
03:05So she was excited to go.
03:07Because she knows she would get a better degree
03:10where she could work to help other children.
03:16I was happy for her because her dreams would come through.
03:20So I was excited for her to go.
03:23It was a happy time for her.
03:26I had a cell phone.
03:27So we spoke most of the time.
03:32A year later, Camille moved to London.
03:35But at that point, she wasn't able to pursue her teaching ambitions.
03:40She had to put that dreams on hold, mainly for financial reasons,
03:44where she ended up working multiple jobs
03:46and she was sending money back home to her family in Jamaica.
03:50And then in December 2003, an opportunity came up for her to work
03:55one of her several jobs at the Blue Bunny Club,
03:58which is Archer Street in Soho.
04:00They didn't serve alcohol.
04:02People would go to be entertained and engaged in conversations.
04:06However, the fees were quite high and often,
04:10although a client would be presented with those fees when they arrived,
04:15they probably didn't take too much notice.
04:18On the 1st of March 2004, Camille was one of two hostesses there.
04:25Around half past six, Camille was working at the entrance to the club
04:29where she would be engaging with various members of the public,
04:32walking past, inviting them into the club.
04:33And she's approached by a male, she engaged in conversation
04:36and he decides to enter the club for a £5 entry fee.
04:43He's a dark-skinned male, approximately 5ft 5 to 5ft 8,
04:48slim build, wearing dark clothing and a hat.
04:51After chatting for about 10 minutes, the man decided to leave
04:55and he was presented with a bill for £375.
05:03Which he was quite disgruntled about.
05:06But it was agreed that he would pay £80
05:09and then would leave the club, which he did.
05:13And by all account, it was quite calm.
05:18Witnesses saw the man leaving
05:20and going a short way down a street near the Apollo Theatre,
05:23where he made a phone call.
05:26A short while later, he returned to the club
05:29and was met by a different lady who was working at the entrance
05:31and he walked off.
05:38At around ten past seven, Camille was back outside working the door
05:43and the same man returned.
05:51She was pushed inside the doorway.
05:54It's there she was stabbed in the chest.
05:59While staff rushed to Camille's aid, her attacker fled.
06:08Members of the public heard her scream
06:11and as did people within the club that evening.
06:14Straight away, first aid was given to her
06:17and an ambulance arrived very, very shortly afterwards.
06:25I was coming from work and I was on the bus.
06:29I got a call.
06:30Oh, Camille met in an accident
06:32and she's on her way to the hospital.
06:36I went straight to my mum's house
06:38and I was telling her, we were crying and praying.
06:44Unfortunately, she could not be saved
06:46and tragically died of her injuries later
06:49at the University College Hospital.
06:53Camille was just 23 years old.
07:01I was on the ground.
07:02I was screaming.
07:04Camille was such a perfect person.
07:07I don't know who could ever do that to her.
07:14A murder investigation was launched.
07:18We strongly believe that the male that entered the club
07:21and engaged with Camille in conversation
07:22is that same male that returned and fatally stabbed her.
07:27A substantial amount of officers were deployed
07:30onto the investigation
07:32and all the CCTV cameras from the surrounding area
07:36were seized and viewed,
07:37which enabled us to identify the man
07:41that we believe is responsible
07:42running from the Blue Bunny Club to Archer Street,
07:46into Great Windmill Street
07:48and then into the Piccadilly train station.
07:53Given the time and location of the murder,
07:56investigators are convinced
07:58there could be witnesses who could help.
08:00This is at the heart of London.
08:02There's a theatre next door.
08:04At 7 o'clock in the evening,
08:05there would have been a lot of people about.
08:07So, although it's literally just off Shaftesbury Avenue,
08:10it's a very, very busy area.
08:12Very unusual that this would take place.
08:19Although time has passed,
08:20there's still determination to get justice for Camille's family.
08:26It's just over 20 years since Camille died
08:29and she is not forgotten by us as the police
08:32who continue to investigate and will never close this case
08:35until we find the person responsible
08:37and certainly not forgotten by her family,
08:39her loved ones, her friends,
08:41who still, you know, obviously remember this
08:42and live with this every single day.
08:46It's brilliant that we are able to review this case now
08:50and hopefully, hopefully bring some closure to the family.
08:56I am pleading, I'm begging, gentle people,
09:00if you know something, please say something to the police.
09:06We need to put our closure to this.
09:08Every day is the same thing, it's like it just happened.
09:13Just imagine if you were in this situation.
09:21It really is such a sad case.
09:23I'm now with DI Amanda Gregg from the Met Police.
09:25You saw from the film there.
09:26Amanda, can you just go over the key details of this incredibly sad case?
09:30Yes, Camille was murdered on Monday, the 1st of March 2004.
09:36Around 6.40, she was working at the Blue Bunny Club
09:40and she was working at the door when a client came
09:44and she engaged in conversation.
09:45He paid the £5 to go into the club.
09:49They've engaged in conversation a short while later.
09:51He was presented with the bill, £375, obviously very disgruntled.
09:55But it was agreed he'd pay £80 and he left.
09:58He came back to the club a short while later
10:01and another lady was working there and then he backed off.
10:04But he came back again when Camille was working there,
10:06when he stabbed her.
10:08That was witnessed by passers-by.
10:10He then ran off down Archer Street into Great Windmill Street
10:13and then Piccadilly Circus tube station.
10:17Camille managed to get back into the club
10:19where her colleagues rendered first aid,
10:21but sadly she died from her injuries.
10:23Just so sad, isn't it, what happened there?
10:24Now you mentioned the killer actually ran down
10:28and went into the tube station.
10:30There is some CCTV that you're going to show us now.
10:32You believe this is him?
10:33This is the same person?
10:34Yes, yes.
10:35We were able to track him on CCTV, Archer Street,
10:37Great Windmill Street and then into the tube station
10:39where he made his way very skillfully through the tube station
10:42to the southbound Baker Loon Line.
10:45And you can see he goes right to the very end,
10:47maybe to avoid the cameras.
10:48And at that point he's removed his hat.
10:50He removed his hat.
10:51And we've just taken some images that's taken from the CCTV
10:54we could see here.
10:56How would this man be described?
10:58He's a black male.
10:59He's approximately five foot five to five foot eight.
11:02He would have been mid-twenties at the time,
11:03so mid-forties now.
11:05He was wearing a hat which he removed,
11:08dark trousers and light-coloured drawings.
11:09Very distinctive Cleveland Indians baseball jacket,
11:13which we managed at the time to get a copy of it.
11:16We actually see that here, yes.
11:17So, as you say, this is quite distinctive.
11:19Very distinctive.
11:19This is exactly what it would have looked like on the day,
11:22this jacket here.
11:24Now, Amanda, there's actually a second male
11:26that you'd really like to speak to
11:29because he may have some information on this case.
11:31Tell us what happened.
11:32Yeah, two days after Camille was murdered,
11:34a man went into Kennington Police Station,
11:37which is in south London,
11:38and he said he had information about Camille's murder
11:41and he asked to speak to a CID office.
11:44By the time a CID officer was there to speak to him,
11:47he'd actually left.
11:48He was a white male,
11:49approximately 35 years old at the time,
11:52five foot eight, light brown hair,
11:54very, apparently, distinctive high cheekbones.
11:56So, he'd be about 55 now.
11:58We're really keen to speak to him.
11:59We weren't able to identify him at the time,
12:02but, obviously, we believe that he has key information.
12:04Yeah, absolutely.
12:05And you mentioned it, it's 6.40, not even 7 o'clock p.m.,
12:10busy area of central London.
12:12It is.
12:12There's going to be people around there.
12:14There could well be other witnesses.
12:15Definitely.
12:16It's the West End of London.
12:18It's theatre land.
12:207.10 in the evening,
12:21it would have been extremely busy
12:22with members of the public and tourists.
12:24We heard in the film there
12:26the voice from Doet, who's Camille's mother,
12:28and she's absolutely distraught,
12:30as are her whole family as a result of this.
12:31It would give them some form of closure
12:34to know what happened,
12:36because you've been working so much with them,
12:38it really would mean the world, wouldn't it?
12:40Doet and all of Camille's family
12:42are just so traumatised by what happens.
12:45They think about her constantly,
12:46every single day.
12:48They would love closure.
12:49They'd love to know who was responsible
12:51and what happened to Camille.
12:52They are so grateful that this appeal is being made
12:54and really ask the public,
12:56if they have any information,
12:57please do come forward.
12:58And if anyone needs further incentive,
13:00there is a financial reward
13:02that's been put up by the Met?
13:03That's right.
13:03It's a serious crime reward
13:04and it's up to £20,000
13:06for the arrest and conviction
13:07of the person responsible.
13:09Amanda, thank you.
13:10So have a look.
13:11Does this man look familiar to you?
13:14Or maybe it's the jacket.
13:15Have a good look at that.
13:15It is pretty distinctive.
13:17Or maybe you're the man
13:18who went into Kennington Police Station
13:19back in 2004.
13:21Now is the time to do the right thing
13:22and come forward.
13:25Now, unfortunately, Camille Gordon
13:27is not the only murder
13:28we are appealing for information about today.
13:31With me is D.I. John McLeod
13:33and D.S. Andrew Shepard
13:34from the Met Police.
13:36And you're here to talk
13:37about the shooting of Denisha Tyson,
13:40who we can see here.
13:42So, John, first of all,
13:43tell us a bit about what happened,
13:44what we know.
13:45So it's in relation to a shooting
13:46which occurred about 2am
13:49on the 90th of July 2022.
13:50It was on the Mozart Estate,
13:52which is near Queen's Park in West London.
13:55So it was a warm summer's evening.
13:56There was a gathering of people
13:58inside and outside the address
13:59at the time.
14:00At this point,
14:01a black vehicle has been seen
14:03to attend Broomwick Street,
14:06whereby a male has been seen
14:07to get out of the car.
14:09At this point,
14:10Denisha was standing
14:11at the footwell of a stairwell,
14:14which is the entrance
14:15of the block of flats,
14:17whereby this undefined male was approached
14:19and he actually discharged a firearm
14:20three times into the stairwell.
14:22OK.
14:23Unfortunately, Mr Tyson was shot
14:25twice to the chest.
14:26He was later,
14:27he was shortly,
14:29he was rushed to the hospital,
14:30taking to the hospital,
14:31and he was, sadly,
14:32his injuries proved fatal.
14:34Yeah.
14:34I mean, it's a really shocking case,
14:36isn't it?
14:36So, we've got some CCTV footage.
14:39Andrew, do you want to just talk us
14:40through what we can see in this?
14:42Absolutely.
14:43Having been dropped off
14:43from Bruckner Street,
14:44he approaches Danby House.
14:46He releases a firearm
14:47from his waistband.
14:48You've got some males
14:49on the upper landing there,
14:51going down the stairwell.
14:52And actually,
14:53Dineshae Tyson's currently stood
14:55just behind that security gate there.
14:59Yeah.
15:00So, that's the suspect we saw there.
15:01That's it.
15:02He's running away now.
15:03He runs out,
15:03gets into this black vehicle
15:04in the passenger,
15:05rear passenger side,
15:06which leads us to believe
15:08there's potentially
15:08three other persons
15:09in that vehicle.
15:10Yeah.
15:11So, should we talk about the suspect?
15:13What is it we know about him?
15:15He is wearing a balaclava,
15:16isn't he, for a start?
15:17He is.
15:18He's wearing a balaclava.
15:19What I should say is,
15:19this is a night vision camera,
15:21which will distort the appearance
15:22or the colour of the clothing.
15:24So, this is actually
15:24quite a dark top,
15:25short-sleeved top
15:26that he's wearing,
15:27with light-coloured trousers
15:28and white or light-coloured trainers.
15:31And he's a stocky build.
15:32Yeah.
15:33And by the fact that he's holding
15:34the gun in his right hand,
15:35we'd say he's right-handed.
15:37Yes.
15:37And also, he's got an interesting walk.
15:39Should we have a look
15:39at that footage again?
15:40Because this might jog your memory,
15:42you might know him
15:43and recognise him from this walk.
15:44Yeah.
15:45He's got quite a distinctive gait.
15:46So, we're hoping that
15:47someone might see his style of walking
15:49and recognise him that way.
15:50Yeah.
15:51Particularly if he's well-known to them.
15:52So, that's the suspect.
15:53Let's talk a bit about the car.
15:54So, we've got another shot
15:55to show you on that.
15:57Tell me about that.
15:57Yeah.
15:58So, unfortunately,
15:58we don't actually able to get
16:00the licence plate number
16:02from the vehicle on the CCTV.
16:04However,
16:04by the style and the design of the car,
16:07we do think it's a black or dark
16:09BMW 2 series.
16:10Yeah.
16:11So, someone might have seen it
16:11in the area at the time.
16:12Absolutely.
16:13John, let me ask you about Dinesha.
16:15So, he was 26.
16:16You don't know whether he was
16:18an intended victim in this,
16:20but what do we know about Dinesha?
16:22So, Dinesha went by the nickname of Woo
16:23or Woodakid by his friends.
16:26We're aware of some gang-related activity
16:28in that area,
16:29but however, we're unsure
16:30if it's linked to this incident at all.
16:32Either way,
16:32he's left behind a family
16:33that are utterly devastated
16:35about his loss.
16:36They want to understand what happened.
16:38In particular,
16:39police have been speaking to Dinesha's aunt
16:41who states the family are incredibly saddened
16:44about that nobody's been brought to justice yet.
16:46Yeah, of course they are.
16:46Of course they are.
16:47They want answers, don't they?
16:48There's a substantial reward
16:49for information on this as well.
16:51Yes, we have a serious crime reward
16:52of up to £20,000
16:53for information that's going to lead
16:55to a successful prosecution
16:56of his murder.
16:57Yeah, so you're looking for information about this.
17:00Thank you so much for coming in
17:01to talk to us about that.
17:02Please do get in touch
17:04if you do have any information.
17:05The contact details
17:06are at the bottom of the screen.
17:09Now, it's one of the single biggest
17:11drug trafficking busts
17:13that UK forces have undertaken.
17:15It involves 800 kilos of drugs,
17:17three organised crime gangs
17:19and one unexpected top dog.
17:25Operation Matrix started out
17:27looking at someone very localised.
17:31But how it develops
17:32and the things that came from that
17:34all of a sudden spanned out regionally,
17:36nationally and internationally.
17:44In mid-2022,
17:46the Northwest Regional Organised Crime Unit
17:49were contacted by Cumbria Police
17:51who had identified a man named Rhys Barnes,
17:54who they believed
17:55was dealing kilo amounts of cocaine
17:58in the Windermere area.
18:02Rhys Barnes was known to the police.
18:04He had spent time in prison previously
18:05for a violent offence.
18:09In December,
18:10police witnessed Barnes
18:12meeting a man
18:13who was already known to them,
18:15Stephen Stockall.
18:18Stephen Stockall had recently come out of prison
18:20from a conviction for the importation of Class A drugs.
18:24In a secluded country lane,
18:26we saw them come together
18:28and a drawstring bag was handed over.
18:31Stockall then left the area very quickly.
18:33We then followed Barnes
18:35back to a small lock-up,
18:37which was situated near to his home address.
18:39We saw him coming in and out of that lock-up
18:41with bags on several occasions.
18:45At that stage,
18:47it was really certain that
18:48this was drugs or cash being exchanged.
18:56On the 3rd of February,
18:58Barnes met with Stockall again.
19:01We decided at that point
19:03that the time was right for us to arrest Stockall.
19:06When we arrested Stockall on the M56,
19:10in the footwell of his vehicle
19:12was 43 grams of cocaine.
19:16On the search of his property,
19:19more cocaine was found
19:20and tick lists,
19:21lists that dealers use to keep track of
19:24what they've supplied
19:25and what people might have,
19:26which was consistent with Stockall being a drug dealer.
19:29And also not just supplying Barnes,
19:31supplying other people
19:32as part of Stockall's own drug business.
19:38With Stockall arrested,
19:40police continued to monitor Barnes,
19:42who reached out to other associates
19:44to supply him with cocaine.
19:48A white van came into the area
19:50not far from Barnes' home address.
19:53We see an exchange,
19:56so the decision was made to arrest Barnes.
20:00He tried to throw a drawstring bag.
20:03Within that bag was a kilo block of cocaine.
20:10We then conducted a search of Barnes' home address.
20:13There was a large amount of cash recovered
20:14as well as an expensive Rolex watch
20:17valued at about £10,000.
20:19We also searched the lockup garage
20:21that we'd seen him go into.
20:23Inside that lockup, we found a shoebox
20:26and inside was a quarter of a kilo of cocaine.
20:34The white van involved in the exchange
20:36was intercepted on its way back to Manchester.
20:47In the footwell of the vehicle was a multicolored
20:50plastic bag that contained £30,000.
20:54What's your name, fella?
20:56Cain.
20:57Cain what?
20:57Cain Turner.
20:59£30,000 at that time when this investigation was running
21:02was the value of a kilo of cocaine.
21:06Rhys Barnes had paid Cain Turner
21:08£30,000 for a kilo of cocaine,
21:11the same kilo block that police found
21:14in the drawstring bag when they arrested Barnes.
21:21Police seized Turner's phone.
21:25It opened up a real Pandora's box.
21:29It immediately identified two other people
21:31that we were completely unaware of.
21:33Andrew Stevens and Simon Buller.
21:39Andrew Stevens and Simon Buller led an organised crime group
21:43and Turner worked for them as a courier
21:45responsible for collecting huge quantities of cocaine
21:48and distributing it around the country.
21:52So, at this point,
21:54we decided to set up a surveillance operation
21:56on Stevens and Buller.
21:59Police were now keeping a close eye
22:01on one big North West-based OCG.
22:06And new names kept coming in.
22:09This time, Michael Evans.
22:16We saw his vehicle been travelling on ANPR
22:19right across the country,
22:20down as far as into South Wales,
22:22doing quick turnaround trips
22:23very similar to what Stockholm was doing to Windermere.
22:27Straight away, we've gone from a small force area in Cumbria
22:30to all of a sudden reaching out across the nation
22:33and into Wales as well.
22:37On the 29th of March, 2023,
22:40police arrested Michael Evans,
22:43having been alerted through ANPR
22:45that he was making a trip to Cardiff.
22:49On his arrest, in a rucksack on the rear seat of the vehicle,
22:53was seven kilos of cocaine.
22:59Evans was charged and remanded to prison.
23:03At this time, we also had Barnes, Stockholm and Turner.
23:08Access to Evans' phone showed police
23:10that the drug network was even bigger than they anticipated.
23:15We identified a male called Thomas Whittaker.
23:18Evans and Whittaker had supplied over 150 kilos across the country.
23:23That would be a street value of over £15 million.
23:29We could clearly see that when Whittaker and Evans
23:32were making short turnaround trips to Windermere,
23:35that Barnes was in contact with two males from Manchester,
23:38Preston and Owen.
23:40We noticed an increase in the frequency of calls
23:42to Preston and Owen.
23:44That gave us confidence
23:47that this was part of Rhys Barnes's drug supply
23:50and part of his network.
23:53At that point in the investigation,
23:55we had three organised crime groups
23:58working together collaboratively.
24:00It created a real buzz amongst the investigation team
24:03that we're now getting to the higher echelons
24:05of this drug supply network.
24:10It then became apparent there was another individual
24:13that was clearly a key player in this investigation
24:16that we had previously not been aware of.
24:19It was important to us to try and identify exactly who that was.
24:28Well, I can tell you the mastermind behind that enormous case
24:31won't be who you think.
24:32No, but I'll give you a little clue.
24:33Let's say her nickname is Barbie.
24:38Right, we're now joined by PC Nick Burnett
24:41from Devon and Cornwall's Serious Crime Unit
24:44to learn all about how criminals are using QR codes
24:47to deliver drugs right to your door.
24:49Now, obviously, we use a QR code on this show for contact details.
24:54It's not a drugs menu.
24:55Thank God.
24:56But tell us a bit about how this is being used illegally then.
24:59So they're being stuck to street furniture,
25:01lampposts, bus stops in urban areas where there's a lot of footfall.
25:04So people will be interested and scan the QR code.
25:08And literally, they scan it and it goes straight through
25:10to a social media platform such as Telegram, Signal, WhatsApp.
25:14And then it's just a list of various different commodities,
25:18prices, different weights, and then instructions on how to pay.
25:22And it gets posted straight to your door.
25:25Wow.
25:25So we can see an example here.
25:26It's quite brightly coloured.
25:27And the QR code's at the bottom.
25:29We should say that that does not work.
25:31Yeah.
25:32It's, yeah, it's a fake one there.
25:33But that's what it could typically look like in a busy area
25:37where lots of people will go through.
25:39So if you were to scan a real one and it was,
25:42what would it take you through?
25:44What would it look like on your phone?
25:45It would just take you through to a social media platform.
25:47So a messaging platform and it would take you through to a menu.
25:51Quite often, as this one shows, pictures of the commodities.
25:55Yeah.
25:55So it's got all sorts on there, hasn't it?
25:57Yeah, different weights.
25:58Quantities.
25:59And then, obviously, the money it would cost you to buy.
26:02And then at the bottom, it normally will have payment details.
26:05So whether that be bank transfer or via a banking app.
26:09And then methods of delivery.
26:11Wow.
26:12It's a huge problem though, isn't it?
26:13It's part of the problem because it is so accessible.
26:15So easy.
26:16Yeah.
26:17And they're normally brightly coloured
26:19and very, kind of, the pictures are there.
26:22So it attracts the younger audience of the drug market.
26:26And then, again, because they're normally just purchasing
26:29personal amounts for themselves,
26:30the packages are small, the envelopes are small.
26:33So it's quite unspicuous coming through the post.
26:36So they're just coming through the normal post
26:37and you're paying for it through a normal banking app.
26:40Absolutely, yeah.
26:41Wow.
26:41So it's so accessible, as you say.
26:43So easy.
26:43And how easy is it for you, then, as the police,
26:46to try and crack down on this?
26:47Again, if we don't know, then there's not much we can do.
26:50Again, the police kind of, we identify the QR codes
26:54or informed about them that there are things we can do.
26:57Again, academic colleagues and the MPCC have held meetings
27:01with the policing minister around addressing social media
27:05and how we police it and stricter control.
27:08So that is discussions that are still ongoing.
27:11What about the language that's used by a lot of the dealers there?
27:16Because they use a lot of emojis to explain what each product is.
27:20And you're just going to talk us through some of those here, aren't you?
27:22Yeah.
27:23So we've got some pictures here.
27:24So the horse emoji is commonly used for ketamine.
27:27And there's a very sinister reason why it is.
27:29In the legitimate market with vets, it is used as a horse tranquilizer.
27:33And then cocaine, again, some of the common slang names for cocaine are snow.
27:41So you get your snowman and your snowflake emoji are common.
27:47Heroin is a dragon because you trace the dragon is the slang name for when you smoke it.
27:51And then obviously magic mushrooms, et cetera, as the images show.
27:55So yeah, they're very common.
27:57But yeah, if you saw some of those emojis, you might not really realise what they are.
28:00And now it could have a very, very sinister.
28:02And this is really exacerbating the problem of drug use in the UK, isn't it?
28:06Absolutely. And it's about education and highlighting to parents, teachers, to peers of what things are and what things mean.
28:15So again, if your child is receiving multiple small packages through the post, maybe don't believe what they are.
28:23Maybe ask those questions, especially if you've seen a behavioural change in them.
28:26And it could be that, you know, you look at it and address the problem.
28:30Yeah. And if you see those QR codes, report it as well.
28:33Absolutely. Yeah. You can take a picture of them, either report it via Crimestoppers or to your local police force.
28:38Yeah. Good advice.
28:39Great advice, Nick. Thank you.
28:41Now, though, we're going to the second part of how detectives untangled an intricate crime web,
28:47one that will lead them to an unexpected high flyer.
28:54Operation Matrix started with intel on one man, Rhys Barnes, who was selling cocaine in Windermere.
29:02Surveillance and his later arrest exposed a vast UK-wide network of drug dealers, couriers and suppliers, moving and selling
29:11huge quantities of Class A drugs.
29:20Officers had four men in custody for their part while they continued monitoring the movements of OCG leads Andrew Stevens
29:28and Simon Buller, leading them to yet another courier, Anthony Warhurst.
29:34On looking at the ANPR for Anthony Warhurst vehicle, we could see that that had done a couple of trips
29:40south to Harwich.
29:42Our theory at that time was that large quantities of cocaine were being imported on a ferry to Harwich and
29:49then transported back north.
29:52Oh, OK, standby. We're just moving up behind him now.
29:54Challenges him, mate. Challenges him.
29:55Challenges him.
29:57Standby.
29:58On one of his trips to Harwich, police decided to intercept him.
30:06Right, foot's off the brake. Standby.
30:09Keys are out. Keys are out.
30:17Right, Anthony, it's half past the 11. You're under rational suspicion of possession of a Class A drug with intent
30:22to supply.
30:23He was in possession of 50 kilos of cocaine.
30:26Right, here we go, here we go.
30:30Some more in it, yeah, there's that on there.
30:34This had a value of around £5 million.
30:38Police believed that Warhurst was transporting the drugs on behalf of Andrew Stevens and Simon Buller.
30:46We moved in and arrested both Buller and Stevens in the Manchester area to maximise the evidence and link them
30:52to those drugs.
30:54Their phones were seized and the evidence recovered revealed the true extent of this international operation.
31:03Stevens was taking instructions and working with people who were based abroad,
31:08who were involved in the importation of huge quantities of drugs.
31:12Stevens and Buller were working together to control that network of couriers
31:16and to control where drugs would be stored for onward supply.
31:20Buller and Stevens had supplied over 230 kilos of Class A drugs.
31:25That has a street value of over £20 million.
31:31With the leaders of one OCG in custody, officers turned their attention to the next OCG, run by Daryl Preston
31:39and Scott Owen.
31:43Owen was arrested as he came off a plane.
31:45What?
31:46It's good as he described last day.
31:49Scott Owen was out of the country at the time and was flying in from Portugal.
31:53He was escorted off the plane and arrested.
31:56He was really shocked and surprised.
31:58You're under arrest on deck.
31:59Dispiracy to supply Class A drugs.
32:01You do not have to say anything, but it may harm your defence.
32:03You do not mention...
32:09Daryl Preston was arrested shortly after.
32:16With ten men in custody from four OCGs, officers trawled through their digital devices.
32:32There was people in a message thread that were clearly sat at the top table.
32:36One of those names was Magda.
32:38And it's really important that we try to identify exactly who Magda was.
32:42We utilised ANPR, telecoms evidence.
32:45And we established a vehicle that had been travelling at key times to key areas.
32:50That identified a vehicle belonging to Magdalena Sadlow.
32:56Sadlow was making regular trips between the UK and the United Arab Emirates.
33:03She had a background in business studies.
33:06I had a quite big social media footprint as well.
33:08Not someone that we'd normally associate with this type of criminality.
33:12It was clear that Magdalena was trusted to collect huge, huge quantities of Class A drugs
33:19from poor areas down south in England and then transport them north.
33:23We'd had the link all the way up from Barnes locally,
33:27through that regional national network to the international importations.
33:31And it brought the whole operation full circle and gave us the full picture of exactly what was going on
33:36and how these networks were operating.
33:42Sadlow had transported at least 200 kilograms of cocaine.
33:47Police set about arresting her, but she had fled the country.
33:52Sadlow returned to the UK on the 13th of February.
33:55She was travelling first class from Abu Dhabi to Heathrow.
34:02And for me, people who could afford to travel that level of luxury are certainly operating at the very, very
34:08top levels.
34:10It's just a guessing game really as to why she came back, but ultimately she did.
34:14And we were waiting for her.
34:17On boarding the plane, I approached Sadlow and informed her that she was under arrest for conspiracy to supply Class
34:23A drugs.
34:24At that point, her world appeared to fall apart.
34:29It's going to go from here.
34:31It's going to go from here.
34:31It's going to be big.
34:32What for?
34:33It's going to be big.
34:34It's going to be big.
34:38Sadlow had in her possession three mobile phones, two laptops, a jewellery box.
34:44In that jewellery box were two high-value watches, a Tac Philippe worth £130,000,
34:51a Rolex worth £30,000, Cartier bracelets, Cartier rings.
34:55Officers seized her phones and laptops.
35:00That basically opened up a whole new world.
35:04She was managing spreadsheets with millions and millions of pounds worth of cash.
35:09She was involved in and set up multiple chat groups with the international cartels, updating them with the stock levels.
35:17The value of the stock, who owed what money, chasing people who were poor payers, say suggesting that enforced threats
35:25of violence to reinforce the debts.
35:27She was somebody who was working at the very, very top with the international drug cartels.
35:34Magdalena Sadlow had been involved logistically overseeing the movement and transportation of over 800 kilos of cocaine, as well as
35:45cannabis and ketamine.
35:50She pleaded guilty to drug trafficking offences and was sentenced to 14 years in prison.
35:59To be involved as a female on this scale, I've not seen it before in my career.
36:06As a result of Operation Matrix, 13 people were sentenced to almost 150 years in prison.
36:16Andrew Stephenson was sentenced to 20 years in prison.
36:20Buller, Owen, Preston were also sentenced to lengthy terms in prison.
36:26And Rhys Barnes, he was also sentenced to 12 years in prison.
36:32It stands as one of the UK's largest ever drug trafficking investigations.
36:41Operation Matrix evidenced the supply of over £50 million worth of Class A drugs.
36:47This operation has taken out people from the street level all the way up to that national and international drug
36:52supply,
36:53which is really important for the communities and for this country.
37:01Goodness, what a result.
37:02I did not expect that, but yes, some great results, as you say.
37:05Yes.
37:06Now we're going to talk about a crime costing retailers £2.6 million every year.
37:13It's theft, but also violence to shop workers.
37:16There are around 1,600 incidents of this abuse every single day.
37:21Now, one of the initiatives being used by the shops to tackle it is through technology called Face Watch.
37:28Yeah.
37:28Well, here to tell us more is Michelle Henshaw and Ashish Verma, who have brought one of their specialist cameras
37:34to show us exactly how this all works.
37:36So, Michelle, good morning.
37:37Let's start with you.
37:38So, talk us through what it does.
37:40OK.
37:40So, Face Watch is a crime deterrent platform for retailers.
37:45So, when someone walks into a retail store, the faces are looked at by our database and then it will
37:51send the retailer an alert within six to eight seconds if that person is a subject of interest.
37:57So, what we've done today is brought a demo kit to show you.
38:01So, the camera itself is a Face Watch camera and that's installed in every single store.
38:07It's got facial recognition, CCTV and it's got a high definition camera in there.
38:12So, when a person walks in the store, it'll take a photograph.
38:16Oh, wow.
38:17So, every single person has a photograph taken.
38:19So, can you demonstrate it for us?
38:21Yeah, absolutely.
38:22Absolutely.
38:22So, on the dashboard here, we've got some photographs.
38:26So, if you walked in earlier, you've obviously got your picture on the dashboard.
38:31So, if I was just browsing around or walking in, it would have captured me.
38:35Yeah, absolutely.
38:35So, you've already got my picture there.
38:37There you go.
38:37There I am.
38:38Most flattering pictures I've ever had, but yes, there I am.
38:42And then what that allows the retailer to do is, let's say, Rav, you came in and committed a crime.
38:48Yes.
38:48It would have, yes.
38:49And we know Rav likes to steal protein drinks.
38:52So, when Rav's come in and you've stolen your protein drinks, what the retailer did is they've gone back...
38:57It's all coming out now.
38:59You've gone after the protein shakes.
39:01Right, carry on.
39:01They've gone back to the detections of yourself and they've added you as an incident.
39:05Right.
39:06So, they added you as an incident to Face Watch and that incident was added with a witness statement as
39:12well.
39:12So, the retailer has to give a witness statement.
39:14So, if I had come in then and committed a crime and now it's been logged by you guys, if
39:19I was then to return, what would happen then?
39:22Try.
39:23So, if you walk back in front of the camera now, so you're logged in our database, an alert will
39:27be sent to the retailer within six to eight seconds.
39:30Oh, wow.
39:31And then when they get that alert, what does the staff member, the retailer do?
39:36So, the retailer...
39:37So, here's the alert.
39:37Oh, you've already got it?
39:38Yeah.
39:39And that was in real time?
39:39It is in real time.
39:40That was literally seconds, wasn't it?
39:42Yeah.
39:43We sent half a million alerts in 2025.
39:46Wow.
39:47Half a million alerts.
39:48So, this is people who are already on the system, who've been seen on the cameras and then they come
39:52in.
39:52So, then that goes to the retailer, to a staff member and then what happens?
39:56Yeah, absolutely.
39:57So, the staff member on that alert, it tells you, it gives you tags.
40:01So, violence or theft or abuse.
40:04So, depending on what that tag is, a violent person you might not want to approach.
40:09But face watch, we always recommend that.
40:12It's called kill them with kindness.
40:13So, when someone walks in, you approach them, give them a shopping basket and say, welcome to the store.
40:18And that disrupts the pattern of behaviour of that thief, because they've been spotted.
40:23Oh, psychology behind it too, isn't it?
40:26But it's been successful already, hasn't it?
40:28You've got some pretty good results.
40:29It has.
40:29Yeah, absolutely.
40:30So, we're currently in trial with Sainsbury's and they've reported a 92% reduction in repeat offenders.
40:37And they've also reported a 46% reduction in just crime in general.
40:43And then you've got home bargains.
40:45So, home bargains have got it in most of their stores, but not in all.
40:49And they've reported a 50% decrease in abuse towards shop workers with stores with face watch.
40:55Yeah.
40:56And then we work with independents as well.
40:58So, Morrison's Daily, we have a client that's reported 90% reduction in crime to his shop workers.
41:04Goodness.
41:04So, it's making a difference.
41:05Really good, yeah.
41:05Yeah.
41:05There's obviously people worried though about the kind of data protection and also whether
41:11they might be pulled over and it's not them and they just look like someone who has done
41:16some crime in a shop before.
41:18So, what are the things in place to stop that?
41:20Yeah.
41:20So, with biometric data, your face is measured, you know, quite specifically.
41:25So, between the ears, the eyes, etc.
41:28So, your template is unique to you.
41:30So, you only need to be worried if you're already on the database.
41:34So, if you've stolen something and you come back in, you're going to get alerted.
41:38Right.
41:38But if you're a genuine shopper who doesn't steal anything, then you're not going to be
41:42on our database.
41:43So, can I just clarify then?
41:45So, say in the scenario that we used, if I was going to be the thief and I'd gone into
41:49a shop and Steph had walked in at the same time to actually go shopping.
41:54Her image would be initially captured, as would mine.
41:58Yes.
41:58But then, because I committed a crime, you'd then do more with my image.
42:01What would happen to Steph's image?
42:02Immediately deleted.
42:04So, it'll take Steph's image, send it to our database, look at you to see if you match
42:09our database and you won't and it's immediately gone.
42:13So, it's not going to be stored forever and ever.
42:15No.
42:15But then, if someone looks like Rav, they're not going to be stopped.
42:19No.
42:19Unlikely.
42:19Right.
42:21He's a one-off.
42:22You are a one-off.
42:23You are a one-off.
42:24Yeah.
42:25But it is something that you're going to trial this in other places as well.
42:29We're talking about retail, but maybe it could be in football stadiums and other places.
42:33We've got about 125 retailers at the moment on the books.
42:37And we are in talks with a football stadium.
42:39So, from a user case from a football stadium, it's around racial abuse, you know, antisocial
42:46behaviour and stuff.
42:47Yeah, really important.
42:47Well, I wish you all the best of it.
42:49Thank you for showing us.
42:49And actually, just make sure you delete my details.
42:51I've got to do a big shop at the supermarket the weekend and I want to be let in.
42:54And make sure you appear for Italy.
42:57Right.
42:58Thank you both.
43:00That's all we've got time for today.
43:01We're at the end of the programme, but we're going to be back at the same time tomorrow
43:04for our final show of the run.
43:05I can't believe that.
43:06Three weeks have gone already.
43:07Well, do join us tomorrow for more appeals, solved cases, a therapy dog, and to see if
43:12you know the identity of this man found deceased in 2015.
43:18We don't have the benefits of a traditional crime scene.
43:21We're now 10 and a half years on and we're still no closer to identifying who that victim
43:26is.
43:27It's a really curious case that moment.
43:29Yeah, that's what we can help.
43:30We'll see you then.
43:31Bye-bye.
43:31Bye-bye.
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