00:01When you think about a royal upbringing, you think about nannies and nurseries and things like that.
00:06It was different for Diana because she was very hands-on.
00:09From the first day she was changing nappies, she was giving feeds, she was always there.
00:26The whole family arrived from Kensington Palace.
00:29They were greeted by Jane Miners, who runs the £200 a term kindergarten.
00:34Prince William is an old hand. He went to this school for a year.
00:37The Princess of Wales made sure young Harry was centre stage for the well-practised wave.
00:50Then elder brother tried to take charge, but Harry wasn't having any of it.
00:54Clutching onto his Thomas the Tank Engine satchel, he followed his brother down the steps into school.
01:17Diana and I had a nickname for Harry. William was always Wombat and Harry was GKH.
01:24We called him Good King Harry. Because one day, William said, I don't want to be king.
01:30And Harry piped up, I'll be king then in your place. And Diana said, he'd make a great king, wouldn't
01:37he?
01:50Living and working with the Queen was far more easy than living with Diana.
01:55With the Queen, we always knew that her life ran with routines and protocols and timetables.
02:02We knew that breakfast would be 9 o'clock, lunch would be 1 o'clock, tea would be 5 o
02:06'clock and dinner would be 8.15.
02:08It was the same every day. It's Groundhog Day at Buckingham Palace.
02:13Nothing changes at Buckingham Palace. Everything runs smoothly.
02:18With Diana, anything could happen. No routine, no timetables, nothing.
02:24We might skip lunch. We might be shopping. We could be doing anything during the day.
02:28So life was more exciting with Diana.
02:32But the difference between the two worlds was, I always knew where I was with the Queen.
02:36I always knew where the line was in the sand.
02:39I knew when not to cross that line. And I knew to stay and bow.
02:44I was a servant. But also, a friend and confidant to the Queen, but in a different way.
02:50With Diana, it was, have a cup of tea with me, have a cup of coffee.
02:55Don't just stand there. I used to stand every morning waiting for the Princess to come through from her dressing
03:00room.
03:02And every morning, standing there with a half a grapefruit and a cup of black coffee,
03:07I'd bow and say, good morning, Your Royal Highness.
03:10For goodness sake, she'd say, when are you going to stop doing that?
03:14If it's just me and you in the room, sit down and have a cup of coffee with me and
03:18tell me what's been going on.
03:23Sorry, I didn't see you there. Sorry, I'm not looking at you.
03:26I'm not looking at you. I'm not looking at you.
03:26You're hanging the lamp. I'm happy.
03:28I'm not looking at all the size.
03:30I'm not looking at all the size.
03:32Do you look more?
03:33Are you on your way?
03:34No.
03:37No.
03:37No.
03:37No.
03:38No.
03:41No.
03:42No.
03:43No.
03:44No.
03:45The former princess on the world stage did everything she should, to perfection.
03:51But behind closed doors, she was naughty.
03:54She was a naughty little girl.
03:55She loved to have fun.
03:57She loved to giggle.
03:59She loved to play practical jokes.
04:00At that time, everybody was saying, good luck, and I hope everything goes well, and how lucky you are to
04:06be engaged to such a lovely lady.
04:08And my goodness, I was lucky enough to marry her.
04:11And we had many, many messages.
04:21It's amazing what ladies do when you're backstabbing.
04:32It's fantastic.
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