00:09Due to annual runway maintenance at Taoyuan Airport, our flight was delayed by 1.5 hours,
00:15exceeding the originally agreed waiting time, 1 hour plus 30 minutes buffer time.
00:21Fortunately, the driver had sent me his contact information via WeChat the day before departure.
00:26Upon landing, I quickly informed the driver of the delay, and they were very polite and assured me they would
00:32wait for us, which made me feel very reassured.
00:35The drivers were also well-dressed, and the vehicle was clean.
00:39Since we had three people and three large pieces of luggage, we booked a seven-seater van, which had enough
00:45space.
00:46We had ordered invoices on KT for reimbursement, and the payments were made in advance, so we didn't have to
00:52worry about payment at the time, which was very convenient.
00:56I will likely use this service for future international trips.
01:00I hope that more contact methods besides what app can be added, such as WeChat.
01:05The platform can reply to messages quickly, which is great, but it is a bit inconvenient when you don't have
01:11a mainland mobile phone.
01:13Using WeChat might make it easier to contact the driver.
01:17Overall, the quality is good, and it is a good method for people who are not familiar with mainland subways
01:23or high-speed rail.
01:25Customer service responded quickly, and the driver was very friendly.
01:29When I wanted to change the airport drop-off time, customer service provided me with the driver's contact information so
01:36I could contact him directly.
01:39Customer service responded quickly.
01:41At first, I didn't know the driver's exact location, but then I happened to run into the driver who was
01:47walking towards me, so it went smoothly.
01:50Because the flight was slightly delayed, we are very grateful to the driver for waiting patiently and for safely delivering
01:56us to our destination.
01:59A trip worth recommending to friends.
02:02Guangzhou City traffic is congested, but the driver always manages to complete the mission with grace.
02:09The driver was very considerate and drove safely.
02:12We arrived in the early morning and were delayed, but the driver waited patiently.
02:17Dot
02:18The driver was very polite and patiently waited even though the flight was delayed.
02:23I'm really grateful.
02:24I'm grateful.
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