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00:28Transcription by CastingWords
00:30We have made a business in our business and made a business of 3 crore profitable.
00:35Nice.
00:37F2Fintech, an AI power digital lending solution.
00:40I have to send you a sales meeting.
00:43Fantastic, what a salesperson.
00:50Luzo is a beauty and wellness app where customers can discover and book salons, spas and skin clinics.
00:57In 4-5 seasons, this is one of the brightest ideas where you have made such an interesting execution.
01:18I am originally from Croatia, I have been living in Bangalore for the past 8 years.
01:25After I had my son, I realized that as much as I loved Bangalore, Bangalore with small kids sucked.
01:31There was nowhere to go, there was nowhere to take him and there was no infrastructure to just kind of
01:36pop him in a stroller and go.
01:37As we all remember, 2020 and 2021 were very stressful and scary years.
01:44I was lucky that work at that point was still online and still remote because of COVID.
01:49But it really made me think, what happens once it stops being remote?
01:53Where do I go? What do I do?
01:55There is a baked in assumption that someone's career is going to take a step back for the first 3
02:00years of a child's life.
02:02And that someone is almost always a mother.
02:04We have been raising women to be ambitious and to have it all.
02:07But we have not given them the structural support they need to actually be able to have it all.
02:12And this is why I have started this business.
02:39Namaste sharks.
02:40My name is Tena Pig and I am from Bengaluru.
02:43Today I have a very important question to ask you.
02:47Choose one, career or kids?
02:53Good.
02:55Kids, kids.
02:56100% kids.
02:59Well, now you don't have to choose because Koro is the future.
03:03Every parent you know is burnt out.
03:06Offices don't work for families.
03:08Play areas don't work for adults.
03:10And juggling both, it's a losing game.
03:14Koro is here to solve this.
03:16A family first hub, a co-working space, cafe, community and a play area designed so that both parents and
03:24adults can thrive.
03:26Koro is both playful and professional, built for the realities of modern parenting.
03:30According to our research, there's 3.5 crores urban families in India and no one is serving them.
03:38This is why we are creating a brand new category of infrastructure.
03:42Today, I'm asking for 2 crores for 4% equity to scale Koro across South India.
03:48Together, we can change the way Indian families work, play and connect.
03:54Welcome to Shark Tank.
03:56Thank you so much.
03:57Congrats for picking a pain point, because this is definitely a pain point for every mother and father.
04:03Exactly.
04:03And I think big credit to some people in Bangaluru who keep talking about 70 hour work weeks.
04:09So I'm glad that, you know, people from Bangaluru are coming up with a solution to that as well.
04:15Yeah, absolutely.
04:15And I think you touched the point, a very important point.
04:18Yeah.
04:18It's for mothers and fathers, right?
04:20Yes.
04:20This is not a gender specific space.
04:22Yes.
04:22This is not a mommy's co-working space.
04:25It is for parents.
04:27Help me understand, as a consumer, what my journey is.
04:31Koro spread across two floors.
04:33The first floor where you're going to be checking in with your child is the play area and the cafe.
04:37There are always play shapers on the floor.
04:40We are not a replacement for childcare, but your nanny, grandparents, the whole family is more than welcome to be
04:47with the child on the floor.
04:48Once you check in, you are more than welcome to go to the coffee shop, grab your coffee, grab your
04:53snack.
04:53In the meantime, the child is going to start engaging with one of the touch points on the play scape.
04:58In the meantime, you're going to go upstairs because parents need space and quiet.
05:01We have reading nooks, we have traditional meeting rooms, we have quiet zones.
05:06So how you want to engage with the space is entirely up to you.
05:09Then you will be either a member or a pass holder, right?
05:13And depending on that is how heavy the usage of the space is going to be.
05:17Would you tell us something about your own background?
05:20Clearly, it doesn't seem like you were born in India.
05:23So shockingly, I'm not from India.
05:27I'm originally from Croatia.
05:29My husband is from Chennai.
05:31We met during our masters in London.
05:33I moved to Bangalore seven years ago.
05:36Loved it, really enjoyed living in Bangalore.
05:38And then I had my son during Covid.
05:43And then what, right?
05:44I went back to work when my son was three months old.
05:47And I was lucky to be able to go back to work because it was still online.
05:50But even with all of the support, I still fell apart, right?
05:54Because there is simply lack of infrastructure for families as a whole to go to.
05:59Then I started talking about what would this actually look like.
06:02At the same time, my partner and designer and the architect behind the space, Bhavna Kumar,
06:06was thinking about the same thing from an architectural perspective.
06:09So we came together and then Koro was born.
06:13And when was this?
06:14So Koro opened fully in February of this year.
06:18Is Bhavna part of the company now?
06:21Yes, so Bhavna is our head of design.
06:23And as such, she holds several percent of the equity.
06:26What is the capacity?
06:27How many people?
06:29So when you say 100, that's floor one and floor two.
06:32Yeah, so that's the second floor.
06:34On the first floor, we are actually using American standards of how many children per square foot.
06:39So how many is that?
06:4080 kids at the same time.
06:41So 80 for the first floor, 100 for the second floor.
06:44Exactly.
06:44Do you have something like a minimum guarantee that any person who signs up
06:47has to sign up for a month or two months?
06:50Yeah, quarterly.
06:51So we also have a membership sign up fee of 25,000 rupees.
06:54Okay.
06:55Which is paid in advance for cash flow and for sustainability reasons.
06:59And then the resident play only and off-peak memberships are charged quarterly as well.
07:05Does it work for full-time working moms?
07:07Because for a mother, even the smallest of requirement,
07:11if the mother is at home, especially when the kid is in the one, two, four, five, seven age group,
07:16there is just too much distraction.
07:18And there is a lot of research now that having distracted work
07:24leads to more stress at work as well as you are not fully able to be present as a parent.
07:31Absolutely.
07:31You hit the nail on the head, Vinita.
07:33And this is actually really was the problem statement.
07:35First, this is why two floors.
07:37Number one, spatial separation is super important.
07:39You are close enough.
07:40We are fully CCTV.
07:41You can see your child.
07:42They can't see you.
07:43Secondly, nannies are welcome.
07:45They are also included in the membership.
07:47Right?
07:47So there is that comfort of the child having a familiar person.
07:51Being the father, a nanny, a grandparent.
07:53Chenna, nannies are welcome or nannies are required?
07:57For smaller kids they are.
07:59So we do not do things like diaper changes and toilet runs for safety and security reasons.
08:03How big is the space?
08:066,500 square feet.
08:073,000, 3,000.
08:083,000.
08:09And how much does it take to make the outlet that you have?
08:12So the capex for Koro was 2 crores.
08:14How much does an average member pay per month?
08:1720,000.
08:18And what do they get?
08:19Like is it unlimited usage?
08:21Unlimited usage Monday to Saturday including all of Koro events.
08:25Our afternoon clubs which are in-house.
08:28Discount to outsource events with third partners.
08:31Discount to our summer club, Dusherah Camp, Kiwali Camp.
08:34And then also different kind of perks.
08:36Both like husband and wife or only one of them?
08:38Two caregivers.
08:39Could be a nanny.
08:40No, no.
08:41Two primary caregivers, one nanny and one child.
08:44Do you provide refreshments etc?
08:45Because that is a cost and a benefit.
08:47Yeah.
08:47So we have a full-fledged cafe downstairs which is not in-house by the way.
08:51And then upstairs we have a pantry where coffee, tea, snacks.
08:54Is that free?
08:55Yes, exactly.
08:56With the pantry upstairs.
08:58Tenna, I would actually like to share my own experience.
09:01Yes, please.
09:01I mean, I have a three-year-old right now.
09:03And he has school which starts at 9 o'clock.
09:08So 8.30, we leave home.
09:108.45, I drop him.
09:129 o'clock, his school starts.
09:13Right?
09:13Now 9 to 1, right, is when his play school is.
09:17Right?
09:17Actually, I leave by 12.30 and pick him up from school.
09:20Right?
09:20And then come back and drop him.
09:22I'm actually getting four hours of absolutely clean work.
09:26Which I could have spent anywhere.
09:28I'm not finding where is the need.
09:31Right?
09:32There might be desire and which is very different.
09:34But where is the need?
09:36I have an older son as well.
09:37Well, he's still done with school at 5.
09:39I'm not done with work at 5.
09:41Right?
09:41It's not four hours.
09:42I need 12 hours.
09:43I need 70 hours a week.
09:45So then, where do we go?
09:47I used to work from coffee shops all the time.
09:49At the end, there's only so much flat whites you can consume in one day.
09:52Right?
09:53So if I'm already spending this much per day, then I'd much rather spend it in a very design-forward,
09:58beautiful space.
09:59What is the actual usage of the paying members?
10:02So we're at about 60% occupancy on a day-to-day basis.
10:06Members spend between, I would say, four and six hours a day.
10:10We have very few members who spend eight hours a day in the space.
10:13When they spend those hours, it doesn't always mean it's a chunk of time.
10:17We get a lot of time when we come in the morning and then come in the afternoon.
10:21Especially members who still have, who are working US hours or who have smaller kids
10:25and they come later in the evening as well.
10:27So considering Bangalore traffic, what is the catchment area of each coro
10:32and what are the operational hours?
10:34And how many coros will be needed to cover only Bangalore?
10:38We're open from 9 to 6, Monday to Friday, 10 to 4 on Saturdays.
10:42When I say 9 to 6 and 10 to 4, that's very strict on the first floor
10:45because obviously children need supervision.
10:48However, second floor is flexible.
10:50You have calls late at night, you're coming in at 8 a.m.
10:52Very, very flexible.
10:54Our catchment area is basically Khorabangala, Indranagar, Domlur.
10:58How many coros in Bangalore? I want three more in Bangalore.
11:01I want north, south, east.
11:03But it's two crores to set up one place.
11:06So the money you'll take from us today will set up one more place.
11:09If you can share both the operating break-even as well as the payback.
11:14Yeah, of course. So this center has been bootstrapped.
11:16We are going to break even on CapEx in two years.
11:19We are breaking even on OPEX currently.
11:22Our monthly expenses are 9.9 lakhs.
11:24So you're right now making about 1.8 crore and you're spending about 1.2 crore.
11:30So you make about 60 lakhs and then there's stacks, etc. is separate, right?
11:35Yeah.
11:35Are you break even because you're collecting this 25,000 membership fee upfront?
11:39Or are you break even if you amortize that 25,000 fee over 12 months?
11:44So the membership fee is 40% of our total revenue per month.
11:48Ah.
11:50The other revenue comes from events, space as a service, subletting the space for shoots,
11:55birthday parties, cafe, retail and so on.
11:59I just want to again clarify, you mentioned we're 60% occupancy.
12:03So I'm assuming every month you're getting paid for 60 members, 20,000,
12:0712 lakh rupees every month or that's not happening?
12:10It depends on a month to month basis.
12:13So it depends a little bit.
12:15So 60% occupancy is constant.
12:17However, because we had to stop the bleed, obviously,
12:21because it's such a Capex heavy business, we've introduced the pass bundles,
12:24which means that you can buy a 10 pass, you can buy a 15 pass bundle.
12:28Then there's no minimum.
12:30Just tell us September, what was the membership revenue?
12:33September membership revenue was we had 16 pass holders, like I said,
12:38which is at 11,000 per pass holder.
12:41Okay.
12:4120 resident members.
12:43And then we also have about five play only members.
12:47So there were about total 41 members in September who paid you for September.
12:52Exactly.
12:52On average paid 20,000 or they paid about 10 to 15,000 on average?
12:56They paid on average 18,000.
12:58At which point you're making a certain amount of EBITDA per outlet or per centre.
13:0545 resident members for this particular centre.
13:08How much revenue would that be and what would be the bottom line?
13:11So the top line with that would be about 20 lakhs a month.
13:14And the bottom line would be 10 lakhs.
13:16Yes.
13:17At that point the payback period will start because right now we're at a break even.
13:20Exactly.
13:21And it will take from that point, it will take about two years for the payback.
13:25So we should be reaching an EBITDA of 40% next year if we open two more centres.
13:30I think you're approaching your pilot incorrectly.
13:35I think you're going into your pilot assuming that at 20 lakhs with 45 members you're going to be the
13:44ideal profitable business.
13:47The problem with this assumption is that at 100 members which is 100% utilisation which is very hard for
13:55real estate business to get to.
13:57That is when you actually make 20 lakhs because otherwise you're scrambling for revenue from these events and you know
14:04ad hoc things which makes you a real estate business.
14:07It is not then about the work, play, connect.
14:10The other challenge is that this is a place where only privileged people can afford because you need a nanny
14:17of course to keep the child busy.
14:1920,000 a month is more than a WeWork which is like the most premium co-working space.
14:26With that you are automatically capping out the number of people in an area who will be able to come
14:32here.
14:33I think it's very niche to be investable so for that reason I'm out but I wish you the best.
14:38Perfect, thank you so much.
14:40So firstly you know I think it's needed in India.
14:43What I'm struggling with the most is the lower occupancy.
14:48So I think there is some product market fit issue here.
14:53What I would highly recommend, start with one, go really deep in that, build the occupancy, the word of mouth,
15:01the buzz, the aspiration.
15:02There should be a long waiting list, you know, it should be the most coveted thing and then you start
15:08scaling.
15:09So I think it's a bit early to raise money, show the proof of concept and so for today I'm
15:13out.
15:14Thank you so much.
15:15You started when you felt you had a need.
15:19But the next process in that journey is actually talking to a hundred people like or unlike you.
15:27And trying to understand if that need resonates with them as well.
15:32I don't think the PMF is fully achieved while the space is sort of, you know, good.
15:38I would like to be out today but all the best to you.
15:41Thank you so much.
15:42As an investor what scares me in a metropolitan which is as intense as Bangalore, the occupancy is too low
15:51for my liking.
15:54So for today I'm out but wish you all the best.
15:56Thank you so much.
15:57I think it's a nice to have today.
16:01I don't think it's an absolute need to have for the customer you're going after.
16:05If it were to go away, they will miss it a little bit but maybe not a lot.
16:11Unlike how people may miss a WeWork, like there is just no other place to go work for me.
16:18I do have an idea for you.
16:21Which is, I think your core skill lies in this design principles, thoughtfulness, the service element, the management element.
16:30Does it make sense possibly to collaborate with some large real estate companies?
16:35Absolutely.
16:36To say, hey, I will build a Koro for you.
16:39Absolutely.
16:39So that your capex goes away.
16:41Absolutely.
16:42And you can be on a management fee with them.
16:44Absolutely.
16:44Similar to how hotels are managed by companies.
16:46Today I am out but wish you all the best.
16:48Thank you so much.
16:48And just to tell you, for me the most important thing today was that you've all noticed how much care
16:53has gone into it.
16:54And that's the most important thing.
16:55Thank you so much.
16:55And we are rooting for you, Tana.
16:57Thank you so much.
16:58Wish you all the best.
16:59See you soon then.
17:00See you.
17:03The sharks were absolutely right.
17:05It was a little bit early in our journey.
17:07However, they got the idea.
17:08They really appreciated the care and the passion that went into it.
17:11And that's all I could have hoped for.
17:13You guys are watching the show, right?
17:15Your brother is watching the show.
17:16Every news of the tank is for me.
17:18And for me, it's for Canva.
17:19And with Canva's highlight feature, there is a recap.
17:23Drama or data, Canva makes a lot of style.
17:26See details and drama only on the daily Canva report.
17:44The pictures, hope and ideas have come in.
17:47The sharks have come in with their checkbook and pen.
17:49And I also have come in with this show for you.
17:51Welcome to Shark Tank India.
17:53Co-presented by Canva and OPPO.
17:55Co-powered by Lahori Zira and Crunchyroll.
17:57Partners Reson Solar.
17:59Fixederma.
18:00Phone Pay Payment Gateway.
18:02White Gold and Sophie.
18:26discount.
18:27Dec retrouver by Regu DBE.
18:30Descent Monitor.
18:32Sort of felt free!
18:33It's raining discounts.
18:33on the Luzo app.
18:35You're near salons, spas, and skin clinics.
18:38Download the Luzo app now.
18:41We know, we know,
18:43when you look at the tip-top,
18:44there's no doubt to go to the salon.
18:46There's no appointment,
18:47there's no discount.
18:49So, paler and auntie
18:50ran away with your lover.
18:53Don't forget, hair wash.
18:54Either you can reach the salon,
18:56or you can reach the salon.
18:58Hello, Shats.
18:59I'm from Nikhil Kalwani.
19:01And with my co-founders,
19:03Anurav Dave, and Manjaitli.
19:06We've brought Clarity with Luzo.
19:08Luzo is a beauty and wellness app,
19:10where customers can discover and book
19:13salons, spas, and skin clinics.
19:15And they get exclusive offers and discounts.
19:18Basically, customers get discounts,
19:20and partners get customers.
19:22The relationship is packed,
19:24and discounts, all of them.
19:26Sharks.
19:27Self-care is now in the market.
19:30And we want to become king.
19:32That's why our ask for you is
19:341 crore rupees for 1% equity.
19:37Sharks, invest in our strip-top boys,
19:39so that we can make India glamorous.
19:41That's also on discount.
19:44Nikhil Maan Anurav,
19:46Welcome to Shark Tank Season 5.
19:48Tell us about it.
19:50I met Anurav and Manjaitli at HR College
19:53in the 11th grade.
19:55I had a bachelor's in financial markets.
19:59I was born and brought up in Mumbai.
20:01After 12th grade, I chose to do 5 years of law.
20:05But Luzo started before I completed my degree.
20:08I was working in Luzo full-time Luzo.
20:11My family has a salon franchise.
20:14The first franchise of B-Blend actually.
20:16Oh, nice.
20:17As soon as 12th got over,
20:18I joined my mom in business.
20:20Then we decided to start our own brand as well.
20:23And we opened two stores,
20:25in a girlie and a mallard.
20:26That started in January 2020.
20:28But due to COVID,
20:30we had to shut it down immediately in two months.
20:32So, when they told me that
20:34this happened with my family
20:36and it was a bad time for them.
20:38When I told my mom,
20:40my mom suggested that
20:42there is no app in this industry
20:43that helps to increase salons.
20:47So, with her mom,
20:48we shared the feedback
20:50about what you think
20:51you will use this app.
20:53She said that we will definitely use it.
20:54and that's how the idea for Luzo was born.
20:57There are three things in apps generally.
21:00One is demand generation.
21:01Yes.
21:02The second is booking management,
21:03appointment management.
21:04The third is CRM.
21:05Correct.
21:06So, what does Luzo do in this place?
21:08We are giving customers
21:09only demand.
21:10Lead generation.
21:11Yes.
21:12Lead generation.
21:13Please tell us from the consumer angle
21:14why they download it.
21:16And then tell us from the sales angle.
21:18Our app is Google Play Store
21:20and Apple App Store
21:21are available.
21:22And currently,
21:22we have completed 4,50,000 sign-ups.
21:25And you know,
21:26at least one transaction
21:27that is 70,000.
21:29Okay.
21:30Vinita and Namita,
21:31I will request you all
21:32that you will suggest
21:33what you want to book
21:34hair botox.
21:35Sure.
21:36Just a second.
21:37A search feature.
21:39Why is there a search?
21:40Why is there a search?
21:40So, search
21:41we have not kept within the services.
21:43But this is a good suggestion
21:44that you will search.
21:45Who will scroll so much?
21:47Absolutely.
21:48Feedback taken.
21:49as you can see,
21:50botox is available.
21:52As we select it,
21:54because hair density is different,
21:55so prices vary.
21:57So, we also give customers
21:57an idea.
21:59Add it in the cart.
22:01Namita,
22:01for you?
22:02Pedicure.
22:03Sure.
22:03So, we will go with the first one.
22:04Be blunt.
22:05Pedicure.
22:06Date and time.
22:08So, if you are a first time user,
22:10we give you 40% off.
22:12There will be a cap,
22:13but no caps.
22:15Wow.
22:16If there is a specific service provider
22:19who I want.
22:20Absolutely.
22:21So, how will it be?
22:22So, as you can see,
22:24there is an option.
22:25So, I can ask for a stylist's name.
22:28Exactly.
22:28So, you can put a stylist's name.
22:29And if it is unavailable,
22:30we give customers three slots
22:33to select the option.
22:34So, just in case
22:35there is no comfortable slot,
22:37they can be called to reschedule.
22:38This appointment is requested
22:40to our salon partner.
22:42They will connect with you
22:43to confirm your appointment
22:44within 15 minutes.
22:45Your mind,
22:46whatever you want
22:46you can do that
22:47at the end,
22:49when you come to the billing counter,
22:50then you open the profile
22:51and click the pay bill button.
22:53You will click
22:54and your bill will say
22:5610,000.
22:57The next page,
22:58you can see
22:58when you selected your offer
22:59as well as an easy diner.
23:01Yes, easy diner diner.
23:03Customer journey is exactly similar.
23:05You can book it
23:06and you want your job
23:06to pay bill.
23:07And at the end,
23:08there is a bill app.
23:08This is a very high-touch business.
23:12Correct.
23:13Usually,
23:14not just with a salon.
23:16In fact,
23:17we see that
23:18when a senior stylist
23:20a senior stylist
23:21is your attrition.
23:22then 50-60% business
23:25goes with them.
23:27So,
23:27I don't understand
23:28this discovery piece
23:29because
23:30you don't open
23:32and look for these.
23:33Most of the salons
23:35that are running today
23:36are running
23:37at 50-60% capacity.
23:40There are a lot of customers
23:41who are shy
23:43because of the price.
23:44The price entry point is a little more.
23:46But with this slight offer,
23:48it will come into the entry point.
23:50And this discovery
23:51is a very new consumer base
23:53because for a salon,
23:54the biggest discovery channel
23:56to increase capacity
23:57from 55 to 70
23:59is only
24:00that I can add some ads on Instagram.
24:02The second option
24:03is that I can add a board
24:04in the salon.
24:05And that is why
24:05our vendor attrition rate
24:07is only 3%.
24:08How many on-board are you?
24:09Currently, we have 1,600 vendors.
24:111,600?
24:12From how many cities?
24:13Mumbai,
24:14Bengaluru,
24:15and Delhi.
24:15In your business,
24:17if there are 100 bookings
24:19in one day,
24:20how much is the happy flow?
24:21In which one book
24:23is the slot
24:24and the location
24:25is the same.
24:27Without any intervention.
24:2955%.
24:30That's not good.
24:31That's not high.
24:33Our industry
24:34is a single industry
24:36where
24:37there are multiple seats
24:38available in the salon.
24:39There are multiple seats
24:39Someone does a haircut
24:40and a hair colour
24:42too.
24:43For example,
24:44if we use a hair colour
24:45then the service
24:46is about 4-5 hours
24:48but one stylist
24:49is not continuous.
24:51In the appointment
24:52scheduling software
24:53the stylist
24:54is blocked.
24:54But the floor manager
24:55can tell
24:56that after applying
24:57a hair cut
24:59also.
25:00If you have
25:01even B-Blunt
25:02uses Zenoti
25:02if you try
25:03to book appointment
25:04it is never
25:05going to be
25:05a jaw-dropping experience
25:06because like you
25:07select a service
25:08this service
25:09with this stylist
25:10you won't book
25:10multiple services
25:12because for same time
25:13same stylist
25:14different services
25:15it is impossible
25:16to do.
25:17That explanation
25:18doesn't help you.
25:19It hurts you.
25:20I agree with you.
25:21It shows the complexity.
25:24Absolutely.
25:24Which is why I feel
25:25the biggest proposition
25:26for the customer is
25:27that I have to go
25:27to the salon
25:28I have to go
25:28to the salon
25:29and I have to do
25:29the service
25:30and I have to pay
25:31money
25:31I might as well
25:32get something
25:32that benefits me.
25:35All salons
25:36use some booking
25:36software
25:37is common
25:38or everyone
25:39is different?
25:41Have you ever thought
25:42that you give them
25:43that part?
25:44No.
25:45How is this different
25:46from us
25:46that we will give
25:47a software
25:49in which
25:50you will keep
25:51your business
25:52and we say
25:53we will bring
25:53the business
25:55book my show
25:56when it came
25:57they first started
25:58doing what
25:59you are doing
26:00then they realized
26:01this will not work.
26:02They made software
26:03they had literally
26:0490% market share
26:05and 100% market share
26:06on the booking
26:07management
26:08of theatres.
26:09So they had
26:10real time visibility
26:11which ticket
26:12which seat
26:13which theatre
26:14which movie
26:14across the country.
26:15They layered
26:17this booking engine
26:18if it is not
26:19below
26:19then there is no
26:20value of booking
26:21in the booking engine.
26:23The software market
26:24is very fragmented
26:26and it is a price war
26:28at the moment
26:28in India.
26:30Our first mode
26:31was to give
26:32customers
26:33and their
26:34loyalty
26:35will increase
26:36once
26:36customer loyalty
26:37then we can think
26:39of backward integration
26:40where we also
26:41see appointment management
26:42system
26:43so that we can
26:44this customer experience
26:45to our consumers.
26:47I am sure
26:48you are charging something
26:48to the salon
26:49right?
26:50If you are charging
26:51something
26:51to the salon
26:53in the interest
26:54that the stylist
26:55directly engage
26:56them
26:57they can save
26:58themselves.
26:59So that possibility
27:00is very high.
27:02And then why
27:03would they need
27:03to lose?
27:03Which is where
27:04the loyalty question
27:05I want to understand.
27:06Like today
27:07I have done
27:08hair cut and hair colour
27:09at Bee Blunt
27:09but tomorrow
27:10I want to go
27:11for my nail extension.
27:12So I will go
27:13to say for example
27:14an enriched salon
27:15or a look salon.
27:16So as you have seen
27:17I got 20% cash back
27:18that I can use
27:19for my nail appointment.
27:20this cash back
27:21when I bill
27:22I will get back
27:23and I can use it
27:24in the spa
27:24or in the clinic
27:26appointments
27:27They don't have to be
27:28loyal to one particular
27:29thing.
27:30They are loyal to the app
27:31and they can do
27:32whatever money
27:33and services
27:34whenever they want
27:35they can do it.
27:36in the business
27:37revenue model
27:39and business.
27:40We actually buy
27:41their memberships
27:43from salons
27:43for 9,000
27:44service
27:45and we pay them
27:46up front
27:47for 5,000
27:48This ranges
27:49from salon to salon
27:50brand to brand
27:51but we have
27:523-4 standard
27:53and we get
27:54discount
27:55on and average
27:56from all salons
27:56is 37.1%.
27:58We have customers
27:5924-25%
28:01pass on
28:01and where
28:0212-13%
28:03is our gross margins.
28:05How do you see PNL?
28:06In the audited PNL
28:089.9 crores
28:09was our
28:09revenue
28:10Which is the GMB?
28:12No, that's the revenue
28:13GMB
28:13about 12 and a half
28:15was the GMB
28:16Which year?
28:17FI 24-25
28:18FI 24-25
28:19Let me tell you
28:19the first 6 months
28:20As of date
28:21we have already covered
28:218.5 crores
28:24How much is this Pinta?
28:26Last month
28:26was minus 6%
28:28This month
28:29it's minus 2%
28:31How will this year
28:31end?
28:3224
28:3324 crores
28:3424 crores
28:34and a biter
28:351-1.5% negative
28:37And last quarter
28:37would be positive
28:38Q4 will be positive
28:39And tell you about
28:40your cash flow
28:40because you said
28:42upfront advance
28:43your working capital
28:44will be very heavy
28:45at the moment
28:463-3 crores
28:48working capital
28:481.8
28:50Okay
28:50And why not
28:54renegotiate
28:55to do a percentage
28:55revenue share
28:56rather than
28:57this model?
29:26The biggest reason
29:28we have to take
29:28under 12 days
29:29Correct
29:30Because at inventory
29:31turnover under
29:3210 days
29:33when our gross margin
29:34is about 14%
29:35we will rotate the same
29:36inventory
29:37three times
29:39and have 42% gross margin
29:41during the final
29:42What is your vision
29:43for the next 2 years?
29:45Within the team
29:46we have a 3 year plan
29:47made
29:47wherein you know
29:48for FY29
29:49we want to hit
29:50500 crores in revenue
29:51For this
29:52our simple map
29:53that we want to do
29:54is we want to
29:54onboard
29:5510,000 vendors
29:56on to the app
29:57which we have
29:57only one appointment
29:58per day
30:00and with an average
30:01bill value of
30:02roughly 12-50 rupees
30:03we will be able
30:04to hit 500 crores
30:06I'll tell you
30:07what the issue is
30:08this app works well
30:09with only tier 1
30:10and even in tier 2
30:12you will have issues
30:13because this is
30:14so complex business
30:15as we have told
30:16the stylist availability
30:17the peak
30:18non-peak
30:19you know
30:19making sure
30:20the inventory
30:21working capital
30:22I have no doubt
30:23that you are
30:2320 crores
30:24you will reach
30:25100-500 crores
30:27but after that
30:29I am not
30:30getting the confidence
30:31that you will
30:32scale to a point
30:33that as an investor
30:34I will get an exit
30:35and for that reason
30:36I am out
30:37but you know
30:38kudos to you
30:3920 crores is fabulous
30:40Thank you so much
30:41I have 4-5 seasons
30:43in Shark Tank
30:43this is one of the
30:44brightest ideas
30:46where you have
30:47an existing industry
30:48Thank you so much
30:49which many people
30:49have tried in different ways
30:50just using an idea
30:53there has been
30:53interesting execution
30:55I don't think
30:57right now
30:58I would like to invest
31:00because
31:01I think
31:02today
31:03you have
31:03talked about
31:04your idea
31:05so it is very easy
31:06to replicate
31:07second
31:08a lot of
31:09working capital
31:10intensive business
31:10as you scale
31:11as much as
31:11working capital
31:12it is a little
31:13big risk
31:14so your ask
31:14has come in comparison
31:16so for these reasons
31:16I am out
31:17but
31:18enjoyed
31:19this model
31:20thank you so much
31:21my problem
31:22is that
31:23my expertise
31:23in this area
31:24is very less
31:25you three
31:25are very rarely
31:27I would love to
31:29associate with you
31:29if Kunal is investing
31:31and he will have me
31:34job dropping
31:35customer experience
31:36in this business
31:37you have to own
31:38back-end
31:38back-end
31:39we can build
31:41job dropping
31:42customer experience
31:43if
31:43we can grab
31:44land
31:44before
31:46anyone else
31:47ok
31:47people will see
31:49but
31:49everyone will sign up
31:52everyone will
31:52each other
31:54but
31:55you have
31:55good
31:55but
31:58financials
31:58are a little
31:59misleading
32:00you have
32:01your valuation
32:02is
32:03made
32:03according to your
32:0420 crore
32:05that
32:06I can't do
32:07look
32:09I think
32:10your commission income
32:11is give or take
32:133-4 crore
32:14correct
32:15on that commission income
32:1710x
32:18is a very good
32:19multiple
32:20so
32:21I will invest
32:211 crore
32:22for 3%
32:23for
32:25me
32:26and Viraj
32:27if the offer
32:28further
32:28we will discuss
32:29how can we
32:30split
32:30thank you so much
32:31for sharing
32:32the offer
32:32I know
32:36that
32:36the jaw dropping
32:38experience
32:39won't come in
32:39it
32:41because
32:42the time
32:43and availability
32:44is very tight
32:46that is your friction
32:47and if
32:48if
32:49I
32:49offer
32:49I
32:50don't
32:51offer
32:52as well
32:52he is still
32:54being more
32:54kind
32:54that is why
32:55I am out
32:56but good meeting you
33:01we really love the offer
33:03sharks
33:03we really love the offer
33:04it's only one thing
33:05that is
33:05that we have already
33:06two VC rounds
33:08race
33:09oh
33:09that is
33:10we have asked
33:12what was the valuation
33:13the last valuation
33:14that was 6 months ago
33:15it was at
33:1660 crore
33:17pre money
33:1863 crore
33:19post money
33:19we would love it
33:21if you could come
33:21at the same valuation
33:231 crore
33:23for 1.5%
33:24equity
33:25I appreciate
33:27the counter
33:27but no chance
33:28if there are so many obstacles
33:30in making this marketplace
33:32I can help you
33:34and our collective
33:36network
33:37it is a very
33:38very big thing
33:451 crore
33:47for 3%
33:48deal
33:48paki
33:49nice
33:50well done
33:51very good
33:52very good
33:53I will remain your vendor
33:55for sure
33:55thank you sir
33:56thank you
33:57you guys are awesome
33:58thank you
33:59thank you
34:06all the best guys
34:07all the best
34:08super very bright founder
34:09thank you
34:10well done
34:11thank you
34:12there I go
34:14check
34:15Kunal was definitely
34:17on our top list
34:18because of almost
34:19the same thing
34:20with Snapdeal
34:21and his learnings
34:22and that he will
34:24pass them on to us
34:25that is something
34:25that we would
34:26like they said
34:27that the hurdles
34:27I am sure
34:29you will help
34:30yes
34:34guys welcome to the
34:36OPPO make your moment zone
34:37where we believe
34:38that freedom
34:39and fulfillment
34:39is the only way
34:40you are present
34:42and you are present
34:42and you are present
34:43and my three brothers
34:44who are here
34:45who are Luzo's founders
34:46are making a big
34:47moment
34:48and take a check
34:51from the tank
34:51first of all
34:51we congratulate them
34:53first of all
34:54congratulations
34:54thank you so much
34:56I think
34:57everyone
34:57always
34:58always
34:58running business
34:58so
34:59in your business journey
35:00there is a moment
35:01when you think
35:02this is it
35:03we have arrived
35:04what was the moment
35:05about that
35:06when we got the first
35:07funding
35:08we know
35:09that it is
35:10up and up
35:11what the truth
35:12is that it is
35:12very beautiful
35:13if you come to the three
35:14friends
35:14I will ask
35:15who can be the best
35:16because you are
35:18partners
35:20but I am showing
35:21that you are
35:21very large friends
35:23so you can differentiate
35:24when friends
35:25and when partners
35:26are you?
35:27so
35:27we have partners
35:28after 8am
35:29after 8am
35:30and then we have friends
35:31and then we have friends
35:33what the truth
35:34so share your three friends
35:35a big moment
35:35with us
35:36our trip
35:38where did Spain
35:39where did you go?
35:39Spain
35:40and Amsterdam
35:41Barcelona
35:42Madrid
35:43oh
35:44what the truth
35:44did you get out of Amsterdam
35:45in the beach?
35:46I understand
35:47it will be very long
35:49you see
35:51with such good memories
35:53and such good moments
35:54life is running
35:55and business is running
35:56we will capture
35:57this moment
35:57now
35:58we will capture
35:58in our Oppo Reno 15
36:00which is 4k HDR
36:0260fps
36:03we will take a big selfie
36:04which will be crisp
36:05and clear
36:06are you guys ready?
36:07yes
36:07let's go
36:09in the comments
36:16you can see
36:17If you think
36:18you can see a shark
36:18you can't see a shark
36:20what is that
36:20there will be a shark
36:21no one
36:22so you will have to go
36:22and use a shark
36:23by where the birds
36:24you can see a shark
36:24after watching
36:25you will run
36:26and use a shark
36:27as well
36:27do it
36:29and be a home shark.
36:59If I could make a man in steel,
37:01then I'm not a girl.
37:03So, I feel very bad.
37:05I love everything in my home
37:06and my father is very tight.
37:09When my son is less than 25 years old,
37:11his father and son's tuning is not so strong.
37:14He feels like he's standing behind me
37:16and his father feels like he's dead.
37:19But my father has become the man
37:21who can stand in society.
37:24Because I feel like
37:25that the strength of his son
37:27has become my personality today.
38:03Sharks,
38:03we haven't put in our business
38:06and made a profitable business in our business.
38:10Nice!
38:12Hello Sharks, I'm Abhinav Awal.
38:15And I'm Harpari Singh.
38:16We've come to Bareilly, Uttar Pradesh.
38:18Let's simplify the lending market.
38:21Because in India,
38:22to get a loan is easy,
38:23but to get a right loan is very difficult.
38:26On the other hand,
38:27banks cut off the bank.
38:28We have to get a loan from 500 loan options.
38:31And if you've got a loan from the broker,
38:33then L for loan is not L for life.
38:37And there is F2 FinTech,
38:39an AI Powered Digital Lending solution
38:41which gives you three T's
38:43Trust,
38:44Transparency
38:45and Technology.
38:46We are all in one.
38:48We compare all your loan options in one place.
38:51There is a live file tracking system
38:54and there is no hidden charges.
38:56India's crore loan seekers
38:58are showing F2 FinTech DPS
39:01But for scaling,
39:03we need all of them.
39:05So Sharks,
39:06we ask 1 crore rupees for 3% liquidity.
39:11Abhinav and Harpreet,
39:13Welcome to Shark Tech India Season 5.
39:16Please tell us about your story.
39:18How about your friendship and dynamic.
39:20And also about business.
39:23We have to get a loan from the CPT coaching.
39:28And we have luck.
39:30Who is coaching?
39:31We were doing the same.
39:33We were doing the same.
39:33As we were doing the same in 2021,
39:35we started to do the same in 17-18 years.
39:39And we joined the same in the CPT preparation.
39:43We were in Bareilly.
39:45We started IPCC,
39:47which is our second group.
39:48But we thought,
39:50I don't want to tell you about this.
39:52I am a good communicator.
39:53So I can do anything else.
39:54But in the finance domain.
39:56Then I dropped out of my CA
39:57and went to MBA.
40:00I studied from the International School of Business and Media.
40:03I got a summer internship
40:04for India's top MBFC, Bajaj Finance.
40:06Oh, lovely.
40:07I did 3 crore sales.
40:09They offered me a pre-placement offer.
40:12I started my relationship manager
40:13and started my life.
40:15I worked for 3 years,
40:16for 11 months in Bajaj Finance.
40:19I took 3 promotions in this 3 years,
40:21for 11 months.
40:21I had 70 people to manage
40:23and we had a loan from doctors.
40:26In India,
40:27there are 9,450 MBFCs
40:29which give money.
40:30And there are 35 banks
40:31which give money.
40:33So, somewhere else,
40:33I thought,
40:34something can be done in this industry.
40:35I can do it myself.
40:37So, from there,
40:38I took the input
40:39and I said,
40:40that we will test 3 months.
40:42I come from a lower middle-class family
40:44so I didn't want to leave a job.
40:46Now,
40:46you don't come from this industry.
40:48So,
40:48I teach a new employee
40:50in my company.
40:51I will teach you similarly.
40:53And after that,
40:54I will make it a good job.
40:55So,
40:55I will leave my job
40:56and we will start working.
40:59I will send you a sales meeting.
41:02I can imagine,
41:03as a regional manager
41:04of my sales team
41:05how do we talk about it?
41:06We will lose our number of crore.
41:07We will be in a meeting.
41:09Fantastic.
41:10What a salesperson.
41:11It was fun.
41:11Abhinav,
41:12please tell us.
41:13I did my schooling
41:14from Boreli DPS.
41:16After 12,
41:16I went to Delhi
41:17for doing CPT.
41:19After that,
41:20I joined Wipro for 2 years.
41:21You also dropped out.
41:22I dropped out.
41:23I didn't understand
41:24that I could not have that
41:24personality
41:25that I could have been closed
41:25for 6 years.
41:27What kind of personality
41:29is this?
41:30No,
41:31it's different.
41:32It's different.
41:32It's different.
41:34It's different.
41:35It's different.
41:36It's different.
41:40So,
41:40I left Wipro after 2 years.
41:43Then I joined
41:43for my college for MBA.
41:46After the college
41:46finished,
41:47family business joined.
41:48There was a product line
41:49of 200-300 items
41:50which I made it to
41:513,000 to 4,000
41:53product line item
41:54and increased the revenue
41:55to 5x.
41:56What was this business?
41:57It was a wholesale
41:59and manufacturing.
42:003 years ago,
42:02when I was in my family
42:02owned business,
42:04I saw that there is
42:05a limit.
42:06There is no limit.
42:07There is no limit.
42:08There is no limit.
42:08Whatever I want
42:09I can buy.
42:10Whatever I want
42:11I can buy.
42:11Whatever I can put
42:12in my life.
42:13So, Harpreet
42:15gave me the idea
42:16that we can make
42:17a company like this.
42:19Then,
42:19I came to Delhi
42:22in December 2019.
42:23We took office
42:23on January 14th.
42:24He took office
42:25in April.
42:25Harpreet
42:26gave me a job
42:26in April.
42:27He said,
42:28I will earn my salary
42:29and I will earn
42:30this guy too.
42:32So,
42:32we can improve
42:32a lot in life.
42:33Are you still doing
42:34this business?
42:35No.
42:36So,
42:37basically,
42:38we are a distributor
42:38of banks
42:39and NBFC
42:40the product
42:41is a distributor.
42:41Aggregator.
42:43Commission agent.
42:44Commission agent.
42:45Now,
42:46our fixed cost
42:47is about 18,000,000.
42:48It is only
42:48telecalling sales.
42:50So,
42:51we thought that
42:51this is a resource
42:52that we have to train
42:54for 4 months.
42:55Then,
42:56if we go,
42:56then when a new
42:57person comes,
42:58the loop starts.
43:00So,
43:00we thought that
43:01we will put AI
43:02in our field
43:04so that we can save
43:05our cost.
43:06So,
43:06we have created
43:07our sales agent
43:08which can give
43:10different customers
43:10advisory.
43:12You can speak
43:12in Hindi,
43:13English,
43:13multi-language
43:14and now,
43:16we will train
43:16for your language.
43:18After that,
43:19I mean Gujarati?
43:20Gujarati.
43:22So,
43:23it's like a chatbot?
43:24No,
43:25chatbot was
43:252-3 years ago.
43:27This is
43:27a lot of
43:30agentic execution.
43:32What do you do?
43:33Take a speaker
43:33and talk.
43:34Hi, I'm Deha.
43:36Your AI assistant
43:37from F2 Fintech.
43:39Am I speaking
43:40with Dr. Kunal?
43:41Dr. Kunal.
43:42I'm not doctor,
43:43I'm mister,
43:43but yes Kunal.
43:44Thank you for confirming Kunal.
43:46I'm calling because
43:47we provide
43:47professionals for
43:48loan and overdraft
43:49facility.
43:51I have to buy
43:51a house for
43:52that I need
43:5325,000,000
43:54loan.
43:55How many years
43:56do you want to
43:57take loan?
43:58For 10 years.
43:59Based on this,
44:01unsecured
44:02limit
44:02to 30,000,000
44:04rupees.
44:05Is this
44:05unsecured loan?
44:07No,
44:08home loan
44:08is always
44:09secured loan.
44:10You said unsecured?
44:12Maaf,
44:13I said
44:13unsecured loan.
44:14Home loan
44:15is always
44:15secured loan.
44:16Do you want
44:17that I'm
44:18going to take
44:18the process
44:19in Marathi?
44:21It's multi-language.
44:22We can choose
44:22a language.
44:23This is pretty amazing.
44:25In India,
44:26total of 30,000,000
44:28employed
44:29in voice
44:30and calling.
44:32So,
44:32this implementation
44:32in India,
44:34if it's adoption
44:36and clarity
44:37in this level,
44:39then
44:39there will be
44:40a lot of
44:41job losses.
44:43It scares me.
44:44But yes,
44:45it's happening in the industry
44:46and people are adopting it.
44:47I'm sure
44:47Bank Bazaar
44:48and Paisa Bazaar
44:48have also adopted it.
44:50We're not doing it.
44:51We have the first mover advantage.
44:53In the world,
44:54there's no meaning
44:54about the first mover advantage.
44:56Right, sir.
44:57The second mover
44:58is a big advantage
44:58because
44:59the first mover
45:00will show
45:01which way
45:02they have to go.
45:02The price,
45:05the cost of AI
45:05is also coming down.
45:06The cost of
45:07the computer is coming down.
45:09Largely,
45:09it's a commission agent business.
45:11It's mostly
45:11offline business.
45:12Is this the right thing?
45:14Right.
45:14So,
45:15this is a commission agent
45:17that banks
45:17and
45:18NBFCs
45:19are paying
45:20loans
45:21that you had used.
45:23How is this company different?
45:25Sir,
45:26we're a lending institution
45:27that is an aggregator
45:28that deals with
45:29new professionals
45:30and
45:31the doctors
45:31and the chartered accounts.
45:3290% of my revenue
45:34comes from the doctor.
45:35Because
45:36you did that
45:36in 3 years.
45:38Harpreet,
45:39you told
45:39about your business
45:42Sir,
45:43we formed
45:43F2 FinTech
45:45and
45:46we started
45:47making tech
45:48in 2022.
45:49So,
45:50this was the stage
45:50where we had to
45:51understand
45:51that we could not
45:52DSA.
45:53Kunal sir
45:54said
45:54there are many people.
45:55Yes,
45:56there are many people.
45:56but they can't
45:58give good financial services
45:59for us.
46:01The doctors
46:01need to build
46:0310 crores.
46:04Perhaps
46:05their machines
46:06will be 18 crores.
46:07It will be a cancer machine.
46:09So,
46:09their appetite
46:10is also increased.
46:11So,
46:11when H&I customers
46:12started to acquire
46:13H&I customers,
46:14if we went to salary
46:15or business,
46:17we will not make
46:17much money
46:18because we did not
46:21Okay.
46:22Numbers.
46:23In FY2022,
46:24there was a business
46:26that had
46:2720,000,000
46:27of our turnover.
46:29In 2023,
46:30our turnover
46:31is 3 crores
46:32and 50,000,000.
46:32This is 23,24
46:34financially.
46:35What is this loan
46:35disperse?
46:36This is your commission?
46:37No, we don't.
46:38And how many loans
46:39did he give?
46:40Around 150 crores.
46:42In 2024-2025,
46:44our revenue
46:44was 3 crores and 73,000,000.
46:46Value of loans?
46:47180-190 crores.
46:48Yes, yes.
46:49Okay.
46:50Next year,
46:50flat was 3.5 crores
46:52and 3.73 commission.
46:54Because
46:54we were still
46:55building tech
46:55so our main main
46:57money was going
46:57to pay us
46:58how to pay us.
46:59And then,
47:00before 6 months?
47:01We have crossed
47:023.5 crores.
47:04What was the bottom line
47:05in these three years?
47:06Sir,
47:0720,000,000,000
47:07in 2024-2025.
47:10We have profit
47:10in 2024-2025.
47:12This year,
47:13we will cross 45 lakhs.
47:15What is your expense structure?
47:17What is your expense structure?
47:17It goes to salary.
47:19How many people?
47:20Now,
47:21we have 105 people.
47:23Other than
47:23employee costs
47:25which are involved in sales
47:26and marketing.
47:28Is there a non-human
47:29marketing cost?
47:30Lead generation cost?
47:32Performance marketing cost?
47:34We don't do that.
47:35That's the point.
47:36We don't do that.
47:37I was surprised.
47:39I was surprised.
47:40You told me
47:42that your team structure
47:45will be a lot of lean.
47:4670% fat.
47:48When you told me
47:49that you have to keep 100%
47:50for this,
47:51he was talking about
47:51the new people
47:52who were talking about
47:52so big.
47:54What's the benefit?
47:55Sir,
47:55this AI void
47:56was made a month ago.
47:58Okay.
48:00Two things
48:01that I liked
48:01was very good.
48:03One,
48:03your sales energy.
48:05Thank you, sir.
48:05440 votes, sir.
48:07I think it's less than that.
48:10The other thing
48:11I liked
48:12was that
48:12you put a segment
48:13called doctors,
48:14and then doctors
48:15have a tight network
48:15and know doctors
48:16doctors.
48:18Pretty much,
48:19I don't like anything else.
48:22Because
48:23I think
48:24it's only
48:24DSA.
48:25that's right.
48:26And
48:27every company,
48:28small company,
48:29big company,
48:30big company,
48:30AI
48:31wants to bring
48:31your business.
48:33Great effort.
48:36But
48:36today
48:37the whole business
48:38is coming from
48:38offline,
48:39telecalling.
48:41It's not a venture fundable
48:42business.
48:44Today
48:44I will come out
48:45but I wish you
48:46all the best.
48:48Harpreet,
48:49Abhinav,
48:49tell me
48:50what was your dream car?
48:53Mustang GT.
48:56Rolls Royce.
48:57Rolls Royce.
48:58Rolls Royce?
48:58Ghost?
49:00I guarantee you
49:02that
49:02you will buy
49:03your dream cars in the next 5-7 years.
49:07Thank you, sir.
49:09They will buy
49:09because
49:10you are genuinely
49:11good sales
49:12and business drivers.
49:16But
49:16as Kunal said
49:17I don't think
49:18this is an investable business.
49:21This is a business
49:22in which
49:23the investment
49:23will not be raised further
49:25or the exit will not be created
49:26but
49:27the profit will be created very well.
49:30So
49:31I am out.
49:33I genuinely
49:35feel that
49:35you guys will flourish
49:37in this business.
49:40But this is not
49:41a fundable
49:42slash exit
49:43getting business.
49:45but
49:46for those reasons
49:47I am out of this deal today.
49:49I wish you all the best.
49:52Sales
49:53person
49:54who understands
49:56personalisation,
49:56customisation
49:58to make the other person
49:59feel special.
50:01And
50:02you have told me
50:033-4 facts
50:04that
50:06I felt very special.
50:07So
50:08I have a dream
50:09right now
50:10it's just a commission business.
50:14let's say
50:14after doctors,
50:15after CAs,
50:15after CAs,
50:16after lawyers,
50:17whatever,
50:17you will keep extending.
50:19But then
50:20you yourself said
50:229540
50:24NBFC.
50:24NBFC, right?
50:25FinTech in India
50:26is one of the biggest stories.
50:28In one place
50:30all of us
50:31are saying the same thing.
50:33The scalability
50:34question mark
50:35is coming.
50:36So
50:37right now...
50:38SoftBank
50:39has funded
50:39the same thing.
50:40The profit is making
50:42the same thing.
50:42The profit is making
50:42The profit is making
50:43the same thing.
50:46But you know what?
50:48A lot of them had
50:48early mover advantage.
50:52Now
50:53you're entering
50:53with a 3.5
50:55crore commission
50:55it's still relatively
50:57very tiny.
50:59Too many people
51:00vying for the same
51:01group of customers
51:02and the same
51:02end cases.
51:04So
51:04for that reason,
51:05I'm out.
51:07I saw a picture
51:09that it's a
51:10tech platform
51:11and I expected
51:12that people are
51:16coming to your
51:16website
51:17and then they
51:18can select
51:19and that's
51:20a digital business.
51:22After that,
51:24I realized that
51:24it's a whole business
51:25which is a calling
51:27business
51:28which is outgoing.
51:29Because
51:30your performance
51:30marketing spend
51:31to get traffic
51:32on your website
51:33is actually zero.
51:36Second is
51:37I'm getting a little
51:38comfort in your numbers
51:39because
51:3918,000,000
51:41cost
51:42and
51:43some
51:4325,000,000
51:44you're doing
51:4550-60,000,000 net
51:46revenue
51:46Why are you doing
51:4710% EBITDA
51:49not 50% EBITDA?
51:51I'm not getting
51:51the numbers
51:52a little triangulated.
51:54So
51:54I feel
51:55that I'm not able
51:56to get that
51:57trust and transparency
51:58which I would need
51:59to write a check
52:00in such a small time.
52:03So
52:03for that reason
52:04I'm not able
52:05to partner with you
52:06but best of luck.
52:09All right
52:09wish you all the best.
52:11Bye, bye guys.
52:12Good luck.
52:13True feedback.
52:27The take back is that we need to focus more on performance market so that customer can come on our
52:34funnel and take our product which we were not able to show them.
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52:39Hey!
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53:02This is a food stain remover?
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53:04They have a light pastel
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53:20Stain is gone.
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53:22Yeah.
53:23I wish white t-shirt would be more fun.
53:25It's not bad.
53:26Yeah.
53:27I think the redness is gone.
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53:39I love the taste.
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53:41What I'm drinking is the benefit of it.
53:43Because of the antioxidant,
53:44the sea buckthorn has super fruit.
53:47Actually sir,
53:48we get omega 3, 6, 7, 9.
53:51That's also in fish oil.
53:54This omega is purely plant based omega.
53:57Vegetarian is a very big thing.
53:58I'm a vegetarian.
54:00And when fish oil is,
54:01it's births.
54:01Why to kill a fish then you can have it from plant.
54:04If you give a balanced nutrition,
54:06it's more difficult to design it.
54:08I would know because I'm a mom
54:10and a rocket designer too.
54:12Oh!
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54:14In Little Cherry Bomb,
54:15we get flowers,
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54:22I said,
54:22we will make a factory.
54:24So,
54:24I sold off the house.
54:30Amazing.
54:32Salute to your parents.
54:34I wish all entrepreneurs get this kind of support.
54:38They made up the VA car!
54:40Yeah!
54:40Yeah!
54:42Rebellion is making fun.
54:42You are out of the office every once again.
54:42You're right.
54:44Give us a couple years.
54:44Hope you came?
54:44Yep!
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