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  • 5 days ago
Verizon resolved a nationwide outage and will issue $20 credits to affected customers, with potential multi-billion-dollar impact as investors watch upcoming earnings.
Transcript
00:00It's Benzinga, bringing Wall Street to Main Street.
00:03Verizon Communications suffered a nationwide outage in the United States on Wednesday
00:06that disrupted text, voice, and data services for hours
00:10and triggered customer complaints, according to Benzinga.
00:14Verizon said it resolved the outage on Wednesday night
00:17and will provide affected customers with a $20 account credit
00:20that covers multiple days of service and acknowledges their time.
00:25Verizon has more than 140 million U.S. customers,
00:28which could result in credits exceeding $2.8 billion if all qualify,
00:33with business customers contacted separately.
00:35The financial impact of the outage is expected to affect Verizon's first quarter,
00:40with investors watching whether the company discloses the cost separately
00:43or only through its guidance.
00:45Analysts expect revenue of $36.06 billion and earnings per share of $1.06.
00:52The company will report fourth quarter results on January 30th.
00:55For all things money, visit Benzinga.com.
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