- 12 minutes ago
Customer Wars - Season 7 Episode 17 -
Surfer Standoff
Surfer Standoff
Category
😹
FunTranscript
00:00you're so entitled yes i feel entitled because i'm a passenger you're a passenger but this is
00:11and this is your job it's not my job it's your job it's my car i got chicken out of the car
00:17anytime i want
00:17throw a fit because i'm the fat man say hi to 37 000 people on my
00:29can you see me i see what the hell i want to see i look good because panties people can't wear
00:39a bit including you so don't worry about it don't follow me
00:44customer complaints are at an all-time high
01:01putting workers on the defensive
01:05and with labor shortages supply chain woes and a 40 rise in violent retail crime
01:13it's an all-out battle at the checkout
01:18the customer is always right
01:22is just plain wrong
01:25when it comes to traveling by plane train or bus the amount of passengers packed into any given space
01:37means customers may not have a choice of who they end up next to
01:41like this woman who sits down in one of the only empty seats on a bus
01:46you're good
01:47i'm awesome
01:48good
01:49that's it
01:50good
01:50but it seems like every time i tell you it's a problem
01:53i haven't spoken to you can you see me
01:56and lands in an unexpected confrontation with her seatmate
01:59can you see me
02:00yes i see what the hell i want to see so i see you
02:03crazy ass
02:04who's unusual hairdo becomes the focus of the dispute
02:10you're the one who look crazy and crazy
02:12no i'm not a little crazy i look good
02:15because many people can't wear this
02:17including you
02:19so don't worry about it
02:21it looks good and i know it does
02:23because i get compliments all the time
02:25can you say that
02:26nothing
02:26absolutely
02:27bye palatia
02:28bye palatia
02:30so customers traveling long distances in confined quarters
02:34may do best to keep their comments to themselves
02:37on a flight preparing to depart from tennessee
02:42a man is assigned a middle seat
02:45and the woman who is supposed to be sitting next to him
02:49is apparently unhappy about his size
02:52nothing for you to be sorry for
02:55according to the man filming
02:58the passenger asks the flight attendant about moving her seat
03:01but none are available
03:03who cares
03:08say hi to 37,000 people on my
03:13i don't give a
03:14throw a fit because i'm the fat man
03:19the woman at this point demands to be let off the plane
03:35despite it already being disconnected from the jet bridge
03:42her request is granted
03:45yeah
03:46bye ken
03:48and she exits the plane to the delight of other passengers
03:53it's unknown if there are any repercussions for her deplaning the aircraft
04:01the airline does not comment on the incident
04:04but it serves as a reminder
04:06that outspoken altercations with fellow passengers
04:09i don't give a
04:10can result in even bigger inconveniences
04:15for all involved
04:17entrance fees to beaches provide communities with the revenue necessary to maintain the sandy hotspots
04:31and provide services like lifeguards bathrooms and trash removal
04:36so some municipalities make it their mission to ensure patrons follow the rules and pay to play on the sand
04:43regardless of how you got there
04:46along the new jersey shore
04:49local police have stopped a surfer
04:52who fails to present a beach badge upon request
04:55i'm not going to ask you two minutes more times
04:57you're not free to leave
04:58you are
05:01can you take another step you'll be arrested i promise you
05:03i promise you
05:04is i'm surfing
05:05yeah
05:06just come here
05:07no
05:08according to the police report
05:11the man tells the officer he doesn't need a badge
05:14since as he understands it
05:16access to the beach is free if you surf
05:19i'm not doing anything wrong
05:21i think i hope to
05:21okay
05:21what are the beach badge though
05:23so we need your information
05:24because i'm not on the beach
05:25you're allowed to access the water
05:26to surf or to fish
05:28you need a beach badge to get on to this beach
05:30i'll email you the free access law
05:32and i'll also email you title 40
05:34which regulates the municipalities
05:35with regards for teaching
05:36despite the officer trying to explain
05:39how the law actually works
05:41okay
05:41great
05:42time for assignment
05:43you need your probation
05:44no
05:45okay
05:46726252
05:49you're not free to go
05:50all right
05:51the man seemingly continues to refuse to cooperate
05:56the officer is joined by other police
05:59as they follow the man up the beach
06:01and prepare to arrest him
06:05as the officers try to cuff the surfer
06:18an unidentified woman joins the fray
06:24and the situation begins to escalate
06:36very quickly
06:37bro you are not allowed to do this
06:39bro you are not allowed to do this
06:39you are not allowed to do this
06:41you are not allowed to do this
06:41you are not allowed to do this
06:43okay
06:44remind you about
06:48stop resisting
06:49put your hand behind your back
06:50you know
06:51what the
06:51what the
06:53what the
06:54what the
06:55the officers finally managed to handcuff the man
06:58see dude my hands are
07:00cutting off the circulation
07:01show photos of that
07:03free forward us in five minutes
07:04you're being ridiculous
07:05the surfer is arrested for obstruction of justice
07:09disorderly conduct
07:11and resisting arrest
07:12he also receives a borough ordinance
07:14for not having a beach badge
07:16bro
07:17are you
07:18serious
07:19he pleads not guilty to all charges
07:23and while the outcome of this case is pending
07:25the lesson is crystal clear
07:27even if you think you know the rules of a certain activity
07:31you're not doing anything wrong
07:32I mean you're hoping
07:33okay
07:33go to the beach badge though
07:35when an officer informs you otherwise
07:37you don't need a beach badge tonight
07:39you need a beach badge to get off to this beach
07:41it's better to keep calm and comply
07:43you're not free to go
07:45than risk losing out on your day in the sun
07:48drop the surfboard
07:49drop the surfboard
07:50drop the surfboard
07:51you're illegally arresting you
07:53drop the surfboard
07:54according to one study
07:5992% of employees in North America
08:02rely on their cars to get to work
08:05and for a minimum wage worker
08:06any car problems that might lead to missed work
08:10only in Asheville
08:14mean less pay and fewer funds to fix the vehicle
08:19potentially putting their livelihood at stake
08:22well hi Vicki
08:26well hi Al
08:27how are you stranger
08:28at a fast food restaurant in Kansas
08:30I got some price for you today
08:32come with me
08:33this employee's shift is about to take
08:36you remember talking to me the other day?
08:38I bought a car
08:38yeah?
08:39yeah
08:39all right
08:40a very unexpected turn
08:42well here's a title and here's a key
08:45that black car is yours
08:47no way
08:49it's white
08:50I'll give it to you
08:51there
08:52all right
08:53a few days ago
08:58Vicki
08:58whose car recently broke down beyond repair
09:01asked this regular customer
09:03if he knew of any cheap cars for sale
09:05I always told you I'd give you a car didn't I?
09:08yeah
09:08right
09:09but I thought you were kidding
09:10I never kid
09:11I'm for real
09:11that black car right there is yours
09:12that's his old car
09:15so we made a deal
09:16and we're giving it to you
09:18yep
09:18go get in your new car
09:31come on
09:32come on
09:34oh my god
09:37for real
09:38and the deal comes at a very low cost
09:41all thanks to genuine customer service
09:50you're a blessing to me
09:51you make me smile every time I come through here
09:53and I don't forget stuff like that
09:55that's awesome
09:56repaid in kind
09:58there's still some good people out there
10:00you're one of them
10:01in the not too distant past
10:09paying a stranger from the internet
10:11for a ride in their car
10:12was considered extremely risky
10:14and while the rise in popularity
10:16of rideshare services
10:17has made the practice commonplace
10:19getting into a stranger's car
10:21can still come with its own set of problems
10:23not only for the person paying
10:26but also
10:27the one behind the wheel
10:29what did you do?
10:30nothing
10:31let's go
10:31no
10:32no I heard something
10:33let's go
10:33like in this case in Mississippi
10:35where a driver has picked up a woman
10:37who according to him
10:38just had a heated confrontation
10:40with her boyfriend
10:41I busted
10:42a window or something
10:49I don't know
10:50why would you bust
10:51that
10:51I don't know the situation
10:54so don't even judge
10:55I ain't judging you
10:57just saying you busting windows
10:59and jumping back in the car
11:00like
11:01that could be in a bad situation
11:03it's not
11:03you're fine
11:04I mean I know that
11:06I didn't bust a window
11:07though a hasty exit
11:08might seem like the best course of action
11:10it's what he's been putting me through
11:12her decision
11:13could have placed the driver
11:14in a precarious spot
11:16though luckily
11:17according to the driver
11:18there is nothing more to the incident
11:20but in Washington D.C.
11:24it's both the driver
11:25and the passenger
11:26who appear to feel put upon
11:28and uncomfortable
11:29during their time in the car
11:31please keep it up
11:32I will
11:32good keep it up
11:34respect is earned
11:34undeserved
11:35yep and you haven't given none
11:37according to the passenger
11:38since the driver
11:40picked her and her health aide
11:41up from the hospital
11:42he has allegedly
11:43been driving recklessly
11:44and refuses to turn down
11:46his music
11:47despite her not feeling well
11:49respect is earned
11:50and when are you going to give some sir
11:52when
11:52I've been in this car
11:54for five
11:54for 50 minutes
11:56when have you respected me
11:57as a passenger
11:58when
11:58I got it here
12:00I asked you
12:00can you turn your music now
12:02you turn this
12:03up even more
12:04and when the passenger claims
12:06he misses a turn
12:07after ignoring her attempts
12:08to give him directions
12:09things come to a head
12:11yes sir entitled
12:13yes I feel entitled
12:17because I'm a passenger
12:18you're a passenger
12:19but this is
12:19and this is your job
12:21it's your job
12:22while he in turn
12:25seems irritated
12:25by what he perceives
12:27as demands
12:28and when she claims
12:30he misses a turn
12:31after ignoring her directions
12:32things escalate
12:34be professional
12:35I can shoot you out of the car
12:36anytime I want to
12:37guess what
12:37then you do what I
12:39you need to do
12:40I don't walk for anybody
12:41I walk for myself
12:42you know I can
12:43I can kick you out
12:44it's my car
12:44please she's not wise
12:46don't be quarrying with her
12:47please
12:48just go
12:49the passenger's health aid
12:50intervenes
12:51in an attempt
12:51to de-escalate
12:52black Americans
12:53who feel so entitled
12:54over what
12:55the next right
12:56lazy as a
12:56oh yes
12:58yeah
12:58don't get some job
13:00you like to live on welfare
13:02my task money
13:02is taking care of you
13:03equally if you don't know
13:04but the driver
13:05makes things very personal
13:07yeah
13:08if you deal with other persons
13:10don't f***
13:11that with me
13:11I'll kick your arm
13:12I need to
13:12yeah okay
13:13he says it right
13:15and seems unwilling
13:17to listen to their directions
13:19that's right
13:21yeah
13:21I'm following the GPS
13:22and that's what
13:23the GPS is telling me to do
13:24and I asked you
13:25why you on the phone
13:26to make a left turn
13:27I am following the GPS
13:28and I was right
13:29so what
13:30the GPS is wrong sometimes
13:32that's why I'm up
13:33and paying attention
13:34so I can tell you
13:35which way to go
13:35if you have issues
13:36I'm not responsible for it
13:37but please know
13:38you pick a patient
13:40from the hospital
13:40all this is no right
13:43please
13:43after nearly an hour
13:46in the car
13:46enter here
13:47it's one way
13:49you go the other way
13:50you cannot enter here
13:51there's no road
13:53the ride finally comes
13:54to an end
13:55while the passenger
13:57claims to have reported
13:59the driver
13:59to the rideshare company
14:00it's unclear
14:01if there are any repercussions
14:03but the entire interaction
14:05goes to show
14:06that common courtesy
14:07on behalf of drivers
14:09and passengers
14:10goes a long way
14:16in making the trip
14:17to one's destination
14:18as stress free
14:19as possible
14:20for everyone
14:21in the vehicle
14:22according to the
14:34international labor organization
14:36an estimated 395 million people
14:39sustained non-fatal work-related injuries
14:42in 2023
14:42and while most businesses
14:45do whatever they can
14:47to avoid the most obvious threats
14:48to a worker's safety
14:49there are some mishaps
14:51that are nearly impossible
14:52to predict
14:53as this delivery driver discovers
14:58when he attempts
14:59to wheel several cases of beer
15:01down a snowy ramp
15:02and while this incident
15:12could perhaps have been avoided
15:13others are much harder
15:16to see coming
15:17at a business in Wales
15:21an employee
15:24leans against the store's shutters
15:26waiting for the owner
15:27to open shop
15:28and when he does
15:31the employee
15:34finds herself
15:37on a sudden
15:38terrifying track
15:40seconds later
15:48her employer
15:53rushes to her aid
15:54having heard her calls for help
15:57and assist her
16:02back down to safety
16:03and this woman
16:08isn't the only employee
16:09left hanging on the job
16:11in the United States
16:14a worker at a car wash
16:16is spraying down a wall
16:17when suddenly
16:20the man's hose
16:35is caught up
16:36in an enormous
16:36spinning brush
16:37wrapping it
16:40and him
16:41until both are tightly wound
16:43to the piece of machinery
16:45fortunately
16:48it appears
16:50that someone
16:51notices his plight
16:52and stops
16:52the rotating machine
16:54but it just goes to show
16:57that whenever
16:58heavy machinery
16:59is involved
16:59unforeseen mishaps
17:02can still catch
17:03employees
17:04off guard
17:05for those who love camping
17:15booking a traditional site
17:17to pitch one's tent
17:18while authentic
17:19and exciting
17:19can lead to some experiences
17:21that are a little
17:22too authentic
17:23and exciting
17:24go bear go
17:31go bear go
17:32leave
17:33so for those looking
17:45to avoid such encounters
17:47go kitty
17:48get back
17:49go in the hills
17:51go in the mountain
17:53there's the option
17:54of glamping
17:55a chance to spend time
17:58in the great outdoors
17:59with perhaps
18:00just a bit more
18:01of the great indoors
18:02to protect you
18:03from any wild beasts
18:04but remember
18:06it's not always
18:07the wild ones
18:08you have to watch out for
18:10whose horse is that?
18:14at a glamping site
18:15in Australia
18:16a customer
18:18trying to complete
18:19her self check-in process
18:21is greeted by
18:22what appears to be
18:23the site's
18:23hospitality mascot
18:25too close
18:29too close
18:30oh my friendly horse
18:38freaked us out
18:39while the horse
18:41is certainly friendly
18:42its size
18:46and enthusiasm
18:47is causing
18:48some alarm
18:48prompting the customer
18:52to make a break
18:53for cover
18:54how are we going to get this
18:55I've got to get to my
18:56accommodation
18:56that's just there
18:57don't follow me
18:59which for now
19:00is in the glamping site's
19:02main office
19:02but the horse's persistence
19:13you're not coming in
19:15and the woman's desire
19:17to get to her actual
19:18glamping spot
19:19eventually leads to a very
19:30friendly truce
19:31here's hoping the process
19:35of checking out
19:36site management here
19:37are really nice
19:38will have a bit more
19:40human interaction
19:41this is not the welcome
19:43I expected
19:43thank you
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