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00:00Let's return to our main story this afternoon, surrounding the Queen's health.
00:07Queen is under medical supervision at Balmoral.
00:15I know I speak on behalf of the entire House when I say that we send our own best wishes to Her Majesty the Queen.
00:22Senior members of the Royal Family have now gathered at Balmoral after she was placed under medical supervision.
00:30We are interrupting our normal programme to bring you some very important news.
00:37Buckingham Palace has announced the death of Her Majesty Queen Elizabeth II.
00:42News came through just a few minutes ago.
00:45Britain's longest reigning monarch.
00:48We have to pause for a moment here.
00:55Our hearts and our thoughts go to the family members of the Queen, the people of the United Kingdom.
01:05Some events seem to make the world stand still.
01:09The Queen's death after 70 years on the throne was marked by a solemn state funeral.
01:23I was at Windsor to report on the final stages of the ceremony.
01:28So this is the last glimpse of the sovereign's coffin.
01:39It was while I was there that I made an interesting discovery about how the institution of monarchy seeks to control its image.
01:48The palace issuing instructions to the broadcasters about scenes in the broadcast which they can't ever use again.
02:01And they're quite small things. I mean for the funeral for instance this is how it came through.
02:06At 4.20, the crown being handled.
02:12Can't be shown again.
02:14At 4.47, I won't say who but somebody looking visibly upset.
02:20Shouldn't be shown again.
02:23Prince George touching his nose.
02:28Edward and Sophie's handkerchiefs.
02:31At the lying estate, shots of the royal family.
02:35Our father.
02:36Mouthing the Lord's Prayer.
02:38Hallowed be thy name.
02:40These little excisions from reality are called by the palace perpetuity edits.
02:48It's kind of George Orwell speak. Perpetuity edits.
02:51And lead us not into temptation.
02:53They remove from the world anything they don't particularly like.
02:58The power and the glory.
02:59Never to be seen again.
03:00Forever and ever.
03:02Amen.
03:05Of course it is a bit confusing because on the one hand this is a family funeral of a mother and grandmother.
03:12And you could argue they have the right to grieve in private.
03:17On the other hand it's been turned into a state occasion because the queen was our head of state.
03:22And this is her public funeral.
03:24Do we have a right to see it all?
03:26Do we have a right to see it all?
03:27Or do they have the right to control what we see?
03:34It happened.
03:35It's reality.
03:37But no longer.
03:38It's cut out.
03:39Queen Victoria was the first British monarch to be photographed by motion picture cameras.
03:51Every monarch has understood that what matters is the impression they make on their subjects.
03:57Their image.
03:59They live and breathe image.
04:01They thrive on the oxygen of public support.
04:06Because of course it's the key to their survival.
04:09The queen always used to say I need to be seen to be believed.
04:13Over the years I've reported on the family they've tried their utmost to control how we see them.
04:23But it's not always easy.
04:26There have been scandals.
04:29Starkling interviews.
04:31That definitely wasn't you getting a foot massage in Jeffrey Epstein's house.
04:34No.
04:36And sometimes they've lost touch with the public.
04:39I think it's disgusting that they have not peered or said a word.
04:43But in a fast changing world what I want to know is can they keep up?
04:47The royal family is a brand.
04:50There is always a sense of needing to keep the brand popular.
04:55What lengths will they go to to survive?
04:59If you ever took public support for granted it would be a very bad day.
05:04And will they succeed?
05:06God save the king!
05:21Tonight is a unique occasion in television history.
05:25BBC One has the privilege of presenting the world premiere of Royal Family.
05:30This was one of the boldest attempts the royal family has ever made to redefine its image.
05:41There can be few people in the world who are so famous for a job they haven't even started.
05:46When he does start, Prince Charles will be the 64th sovereign in a family line stretching back over a thousand years.
05:53In 1969, for the first time, they invited cameras into the heart of family life.
06:03So far, very few people have ever seen what the job entails.
06:07But now we can.
06:09We can follow his mother, the present queen, through a year.
06:13Where shall we start?
06:14Weird commentary. Where shall we start?
06:16Oh, we'll start at the beginning.
06:18Are you sitting comfortably?
06:20Then I'll begin.
06:23Here she is.
06:27The film was a perfectly sensible attempt to try and humanise the royal family,
06:33because I think they thought the queen in particular had appeared rather aloof.
06:37There was a feeling among the people around her that it would be good to show she was a real human being.
06:50She was a mother to her children.
06:51She was a wife to her husband.
06:53What we'll do is make a film about it.
06:55What are you going to have?
06:57Good morning.
06:59Ice cream.
07:00The idea of the queen actually going into a shop, I mean, it was famous. She never handled money.
07:11So when they said that would be three and sixpence, how did she know what to do?
07:16Oh, I don't know what the money is.
07:19Anyway, she seemed to do it all right.
07:24Of course, the whole thing is set up for the cameras.
07:27This is royal reality television.
07:31Always a bit contrived and a difficult trick to pull off.
07:39Oh!
07:42The public lapped it up.
07:45After two broadcasts, it had almost twice as many viewers as the moon landing just a few weeks later.
07:51There's a sequence that shows how obsessed the royal family itself is with its own image.
08:02They're on a visit to Brazil, and on the flight back, one of her staff comes and shows her the coverage in the papers in Brazil.
08:09This man never said anything.
08:11And she looks animatedly at it. Oh, there I'm doing this, there I'm doing that.
08:14And there are one or two pictures of the embassy reception and the samba.
08:16Oh, yes, look at all the dogs.
08:19Pleased that, you know, it's a full-page spread of the royal visit.
08:23It looks spectacular. They're not nearly so nice.
08:26If it wasn't a full-page spread, there'd be no point in going.
08:30I mean, the whole point is the imagery.
08:33What's this for?
08:35Well, it's for helping things, you know, turning things over.
08:38Sausages on a barbecue, there couldn't be anything more normal.
08:43But there's always a slight danger.
08:47If the monarch becomes too normal, they'll be seen as just like anybody else.
08:51The salad is ready.
08:53May not preserve that distance between us and them.
08:57Perhaps it was because this didn't make her seem regal enough, or maybe it was because the film was just a bit dated.
09:04A few years later, the queen ordered that it should never be seen again.
09:11It's a perfect example of how they can present themselves as they want to be seen.
09:17Total control and ownership of the image.
09:23But it's not always that easy.
09:26Events can be unpredictable, and so can people.
09:31It is announced from Buckingham Palace that, with regret, the prince and princess of Wales have decided to separate.
09:40Diana's marriage had been presented as a fairy tale.
09:47A picture of marital bliss.
09:50I pronounce that they be man and wife together.
09:53But she turned out to be the great disruptor.
09:58Were you Charles and Diana's sole press person?
10:04Yes, I was.
10:06What was it like?
10:08Interesting question, what was it like?
10:12It wasn't easy.
10:14People wanted Diana, that's all they wanted.
10:20Diana would go one side and there'd be cheers.
10:25Charles would go the other side and there'd be groans.
10:28Why do you think Diana had such a strong appeal?
10:32You know, the royals are being criticised in the past for not showing emotion in public.
10:40Diana was able to show emotion.
10:43If she wanted to cry or she wanted to hold somebody's hand, she did.
10:46You were there in a period of obvious conflict between the two and you were representing both of them.
10:53There was an obvious conflict between both of them.
10:57But the state of the marriage was not up for discussion.
11:02If somebody telephoned and said, can you tell us what the state of the marriage is, we'd tell them to go away.
11:09There was no comment.
11:10No comment.
11:14No comment.
11:17The age-old rule, never complain, never explain.
11:24But it couldn't last.
11:28Diana was working in secret with a journalist on a tell-all book about the breakdown of her marriage.
11:33Palace officials refused to comment on whether they had a copy of the book or whether top libel lawyers were examining the text.
11:42Who do you think is to blame for the actual separation?
11:45I think Charles is to blame.
11:47She should have stuck by him through thick and thin.
11:49It's supposed to be a role model for society.
11:51I certainly think the press have a lot to answer to this.
11:54Backed into a corner, Charles felt he needed to tell his side of the story.
12:09So he made a documentary film, as it happens with my brother, Jonathan.
12:14Jonathan.
12:16This is the story of the Prince of Wales today.
12:19What he does, what he thinks, what he believes, what he feels.
12:24The idea was to present him as he wanted to be seen.
12:31A cultured man.
12:37Passionate about nature and about his family.
12:41It was the same technique the family had used decades before.
12:49But there was one awkward issue that couldn't be avoided.
12:54Until now, the Prince has not spoken about the collapse of his marriage.
12:59I remember talking to Jonathan about it.
13:02And he actually said to Charles,
13:05I'm going to have to ask you about this, you do realise that.
13:08Did you try to be faithful and honourable to your wife when you took on the vow of marriage?
13:16Yes. Absolutely.
13:19And you were?
13:21Yes.
13:23Until it became irretrievably broken down.
13:27I mean, it's agonising, isn't it, to watch.
13:32You do feel really sympathetic for the poor Prince when he's answering these questions.
13:38He's clearly kind of struggling for an answer.
13:41And the trouble is, you see, that these things, again, as I was saying earlier, are so personal.
13:46It's, it's difficult to know quite how to, you know, to talk about these things.
13:51But because he's the Prince of Wales, and because the newspapers were full of gossip about Camilla Parker Bowles.
13:58It is legitimate to ask.
14:00My brother Jonathan had to ask the question.
14:03You were, because of your relationship with Camilla Parker Bowles, from the beginning, persistently unfaithful to your wife.
14:12But even so, you know, if I'd have been Charles, I'd want to say, fuck off.
14:22Yesterday, there were 13 million viewers. Today is many judges.
14:27I thought he did very well there.
14:28He didn't impress me at all.
14:29I wouldn't have his job for a fortune. That's a fact.
14:33In the wake of the interview, while some supported the Prince, others were critical.
14:39I think there's a big question mark, which might mean it makes more sense to elect our head of state in the 21st century.
14:46I think it's terrible.
14:47I think it's a fault.
14:49The best thing that can happen is for the Queen to live for a very long time.
14:52As an attempt to win over public sympathy, I think it's fair to say it didn't exactly work.
15:02But it took a tragic shock that came out of the blue to force the family to rethink how they handle their image.
15:12We have interrupted our programmes for a news report.
15:22Within the last few moments, the Press Association in Britain, citing unnamed British sources, has reported that Diana, Princess of Wales, has died.
15:33I remember getting the news that she had been killed in the crash in Paris.
15:43And we were all summoned to the BBC to do immediate reaction.
15:48Stand by then, 15 seconds.
15:49What we had no inkling of at that time was what the public response would be.
15:55But it was quite clear that something astonishing was happening.
15:59Good evening. In this special programme, we're going to be paying tribute to Diana, Princess of Wales.
16:06It was a kind of outpouring of popular grief.
16:10Outside her home, Kensington Palace, and outside Buckingham Palace, crowds have gathered in mourning.
16:20All of you, you're ashamed of yourself to even be here. You have hounded it to death, that's what I want to say.
16:26You've lost a lovely person for nothing. You're horrible. You're doing a job here.
16:31So clearly there are genuinely mixed feelings, but you can't deny that there is serious anger and grief above all.
16:44And then the thing began to unravel, because the press got hold of this idea that hundreds, thousands of people in London were bringing flowers,
16:52and the royal family was up on their moral, apparently doing nothing.
16:56Perhaps she ought to show her sorrows about Lady Di and what a great loss it's been.
17:03I think it's disgusting that they have not peered or said a word.
17:07I think it must be very, very cold-hearted not to have a flag up.
17:16The press were quite harsh about the Queen's reaction.
17:20Show us that you care, ma'am, those kind of headlines. What did you make of that?
17:23Yes. What I was trying to focus on, and certainly my colleagues, was what you do about this outpouring of emotion.
17:40A choice had to be made between looking after the two young princes and getting back to London.
17:46The Queen always used to say, I need to be seen to be believed.
17:56And this is what monarchy is all about.
17:59If you're going to ignore the people, they're going to ignore you.
18:03And then the question is beg, do we need a monarchy?
18:05The royal couple spent moments taking in the scene, and then began a walkabout, and chatting briefly to people in the crowd.
18:16It was decided that it shouldn't be just the Queen and Prince Philip who thanked the mourners.
18:22They were to be joined by William, 15 years old, and Harry, 12.
18:28We found out afterwards how difficult that was.
18:36Hundreds and hundreds of hands were thrust continually into our faces.
18:42The fingers often wet from what I wondered.
18:47Tears, I realised.
18:48Diana's funeral was also meticulously choreographed.
18:59William and Harry had to walk behind their mother's coffin, exposed to the full glare of publicity, and just six days after her death.
19:10It seemed a lot to ask of two young boys.
19:13Several adults were aghast.
19:16Mummy's brother, Uncle Charles, raised to hell.
19:19You can't make these boys walk behind their mother's coffin, it's barbaric!
19:23An alternative plan was put forward.
19:26Willy would walk alone.
19:28This alternative plan was sent up the chain.
19:31Back came the answer.
19:33It must be both princes.
19:35To garner sympathy, presumably.
19:38This was a lesson in the cruel demands of monarchy on those who belonged to it.
19:44These two boys seemed to be being used to win back public sympathy after the initial response to Diana's death, which had been seen as cold and uncaring.
19:55In retrospect, in my view, we got behind the story where we could have been actually slightly ahead of it.
20:07How would you have stayed ahead of the story?
20:09I think we could have made announcements about the Queen coming back to London rather quicker, but we were dealing with a lot of things that week.
20:18Was the palace, I put it broadly, surprised by the public reaction to her death?
20:26Yes, probably, but it was a catalyst for change, I think.
20:30And so began what they hoped would be a new era for the family.
20:40Almost a year after the car crash which killed Diana, Princess of Wales, the Queen said that lessons must be learned from her life and the public response to her death.
20:48They recognised that the princess brought a new style to royalty.
20:53Change within the royal family.
20:56In recent months, we've seen the Queen strategically placed outside McDonald's.
21:00We've witnessed her first visit to a pub, while Prince Charles allowed himself to be chatted up by the Spice Girls.
21:07The lesson learned was never again to get behind the story.
21:15And the first step, to recruit more professional staff to improve the firm's public image.
21:24It was quite a sensitive time when I first got there.
21:30And we wanted to try and move, shift the agenda slightly, to talk about the topics that he was interested in.
21:36Sustainability, the environment.
21:39Painful, then, if you're trying to talk about the environment, but everyone wants to talk about your mistress.
21:44It was a challenge, but we dealt with it.
21:47How?
21:49As I told you, by focusing on the topics, building that relationship with the media.
21:54So rather than the media always trying to snatch a picture here and there and not really getting the story direct,
22:00what we tried to do was to allow the media a bit more access.
22:07Do you have all the glasses on?
22:10I'm so proud of these glasses. They make me go fast.
22:16Over the next few years, the new team had its work cut out.
22:20Hello, Royal Highness.
22:21Attempting to redefine the image of long-established members of the family.
22:28Your Royal Highness, can you still be king following your confession?
22:33And of the younger.
22:35Prince Harry, pictured in a hotel suite wearing nothing at all.
22:38But they had new arrivals to exploit.
22:42With this ring, I be wed.
22:44And most difficult of all, bit by bit, they persuaded the public to accept Charles' former mistress as a fully paid-up member of the firm.
22:54They're telling the world, we're a couple, and you better accept it.
22:57The journey from the third person famously in that marriage didn't just happen.
23:09That was curated and choreographed very carefully over time.
23:14Certain appearances where the press would be, feeding certain stories, monitoring the popular mood, popular opinion.
23:24Camilla Parker Bowles is now a woman with a voice.
23:28That in itself is going to alter the way the British public perceive her.
23:32Gradually, gradually, until such time where it became more and more accepted for Charles and Camilla to be seen together.
23:38And then, of course, ultimately married.
23:41Charles and Camilla, married and with the blessing of the Church of England.
23:46His former lover and mistress, now his wife.
23:48But their most creative achievement was to conjure up a version of the late Queen unlike anything we'd seen before.
23:58The final stage of the Queen's reign was all about perhaps learning the lessons from that period, perhaps adjusting, perhaps recovering, and slowly rebuilding.
24:14To the extent where in her final years she was able very prudently from time to time, very, very successfully, to, as it were, cash in some of those carefully accumulated chips.
24:25The James Bond idea, it was the fusing of two great sort of British brands, but making sure that the Queen has the final line, you know, the sort of payoff.
24:38What was so special about her sense of theatricality, she was sort of 99% rule maker and sort of 1%, a little bit iconoclastic, sort of being prepared just very, very occasionally.
24:59Never mind.
25:00You know, for example, with the Paddington thing to shake things up.
25:07You can see it for yourself.
25:09This Queen with Paddington Bear couldn't be more different from the one we saw after Diana's death.
25:15Perhaps you would like a marmalade sandwich.
25:18She could be fun.
25:20I keep mine in here.
25:22And warm.
25:25For later.
25:26This is a new image that any PR company would envy.
25:33That's very kind.
25:35Grandmother to the nation.
25:38In the later years of the Queen's life, Buckingham Palace had become really good at creating this sympathetic image of monarchy.
25:47But it didn't stop them when they felt it was necessary, still finding ways of managing the image, which was a bit more covert.
25:58You could even say a bit ruthless.
26:00I remember I just happened to be in Brixton, in South London.
26:13And I couldn't understand what was going on.
26:17There were crowds everywhere and police and, you know, and I just thought, goodness, what's happening?
26:21And then I realised that it was Meghan and Harry.
26:28And it just brought the streets to a stop.
26:32I just thought, well, look at that.
26:35There was so much interest from different ages, different ethnicities.
26:40It was the dawn of a new era for the royal family.
26:47After weeks of fevered speculation, came confirmation that Prince Harry popped the question.
26:55There was huge enthusiasm for this wedding.
26:58For a lot of people, the royal family represents a sense of British identity.
27:03And until now, that has been an identity very much linked to whiteness in many people's perceptions.
27:07So I think the visual and symbolic change that Meghan's entry to that family represents is actually quite profound.
27:16I think people felt this was like a, not a breath, but a blast of fresh air into a rather stuffy royal family.
27:23And then it all went wrong.
27:27Public opinion was that anyone who comes along and marries one of our princes should behave like a princess.
27:33And Meghan wasn't necessarily going to behave like a princess.
27:37And Meghan wasn't necessarily going to behave like a princess.
27:42What happened was that she turned out to be a touch difficult.
27:47And these stories have a habit of leaking out, which they duly did.
27:53Meghan Markle is the favourite target of the British media.
27:57Meghan seems to have moved from the nation's heroine to the nation's villain.
28:03A lot of people have labelled them hypocrites because they've taken four private jet flights in just 11 days.
28:11The amount of stuff about the royal family that comes out, the amount of briefing that goes on is very difficult to penetrate.
28:18Where does the briefing come from?
28:20Well, I mean, it is part of the job. I mean, they have comms teams, people who give off the record briefings. I mean, the palace has for most of the century worked out that it needs to get the press on side.
28:35These unofficial briefings, strictly off the record, were a lesson they'd learnt from their failure to manage the rift between Charles and Diana in the way they'd have liked.
28:51It's a two-way street. The press, of course, in all its forms, gorge on the royals to get viewers to sell newspapers, nowadays to get clicks.
29:05But the royals need the press just as much as long as it tells the story that they want told.
29:13It's a dark art which aroused Harry's suspicions.
29:18Who could have planted such a thing? Who could have leaked it to the press in the first place?
29:25Willy leaned back and conceded that, while we'd been on tour in Australia, he and Kate had gone to dinner with Pa and Camilla.
29:32And alas, he said sheepishly, he might have let it slip that there'd been strife between the two couples.
29:39I put a hand over my face. Meg froze. A heavy silence fell.
29:45So now we knew.
29:53After, they say, trying and failing to speak to the Queen, Harry and Meghan made an unprecedented decision.
30:02The Golden couple have decided they're quitting. It's astonishing. It's momentous.
30:11The response from the palace was swift and effective.
30:17Multiple sources at the palace have told the BBC no members of the royal family were consulted.
30:26There is talk of disappointment. There is talk of senior members of the royal family being hurt by the statement.
30:34And the openness is breathtaking. The story's given a very specific emphasis, focusing on the hurt it's done to the most respected member of the firm, the Queen herself.
30:53The words I'm hearing from very senior sources is, this is no way to treat the Queen.
31:02The narrative of their acting against the Queen's wishes is picked up across the Atlantic.
31:08Tonight, for the first time, they tell their story.
31:17Did you blindside the Queen?
31:20No. I've never blindsided my grandmother. I have too much respect for her.
31:24So where did that story come from?
31:25Um, I hazard a guess that it probably could have come from within the institution.
31:32This is Harry and Meghan trying to get us to see things as they see them.
31:37Unfairly treated, deserving sympathy.
31:41But then they switch and they go on the attack.
31:45There are certain concerns and conversations about how dark his skin might be when he's born.
31:50What?
31:55And...
31:57Who, who is having that conversation?
32:01For my money, Oprah Winfrey is actually the star of this interview because she just...
32:06What?
32:07...completely over the top. Ooh! Ah!
32:09And she gets all this stuff out of them.
32:11Hold up. Stop right now.
32:12There are several conversations about it.
32:14There's a conversation with you...
32:17With Harry.
32:18...about how dark your baby is going to be?
32:23Potentially, and what that would mean or look like.
32:28Inevitably, the allegation caused consternation back at the palace, and they had to respond.
32:35And can you just let me know, is the royal family a racist family, sir?
32:39Very much not a racist family.
32:40Not a racist family.
32:43Days later came a carefully calibrated response, a departure from the policy of never explain.
32:50From Buckingham Palace this evening, a statement about the Sussexes' TV interview from Her Majesty the Queen.
32:56The issues raised are concerning.
33:00While some recollections may vary, they are taken very seriously and will be addressed by the family privately.
33:07Three words casting doubt on the truth of what Meghan had said.
33:15Recollections may vary.
33:18British understatement on an epic scale.
33:21And I think just made everyone think, ah, the unreliable narrator has entered, yet again, into the story of the royal family.
33:34Harry and Meghan may have been trying to curry favour in America, but the effect in Britain was quite the opposite.
33:46Part of being a royal is not complaining.
33:50I don't think it's particularly appropriate.
33:52I'm sorry, I don't believe a word she says, Meghan Markle.
33:55I wouldn't believe it if she read me a weather report.
33:58And the fact that she's fired up this onslaught against our royal family, I think is contemptible.
34:02Harry and Meghan's credibility seemed to have been undermined.
34:09Their popularity certainly took a hit, while that of the Windsors was barely dented.
34:19When it came to image, the palace seemed to have cracked it.
34:28Just a light drizzle in the air, nothing more than that.
34:33It's a very cool day, and the King's procession, from Buckingham Palace to Westminster Abbey, will shortly begin.
34:42After the funeral of the Queen, the coronation was designed to put the stamp of authority on the new King.
34:50But that same day, a rather different display was being prepared.
34:59A gathering of those who want to do away with the crown altogether.
35:04I mean, I've always been a Republican, even as a kid, I just thought this is silly.
35:13And as I got older and learned about politics and engaged with current affairs, I just thought this is not a serious way to run a country.
35:19And there's such a simple, honest way to do it, which is, you know, where you elect your head of state.
35:25The King in their ceremonial robes, acknowledging the crowd who'd been gathered here, some of them from two days ago.
35:32You should not have that family in that position of privilege and status.
35:40They are just a bunch of very ordinary people who just happen to be related to people that hundreds of years ago built big castles and won a few battles.
35:48Essentially, it's just a ridiculous institution, which makes no sense and has no justification.
35:57It's curious. You call it a ridiculous institution.
36:01And yet, over half the country clearly don't think it's ridiculous at all, but actually find it consoling and representative of the United Kingdom.
36:10Maybe something, you know, better than politicians.
36:12I don't think that's really the case. Now, if you look at polling around big events, royal events, I mean, only 9% in one poll.
36:20About a month leading into the coronation said that they were very excited by the coronation.
36:27You know, that is not a nation that is, you know, in love with the royal family or the monarchy.
36:32But hang on, the newspapers are full of talk about monarchy.
36:35They're talking to people who actually love the monarchy, fascinated by the monarchy, interested by it.
36:42Yes, there is an audience. There's also an audience for the Kardashians and for David Beckham and all sorts of other people.
36:48And the broadcast media, television, the BBC, radio and all those, their coverage of monarchy is deluded as well, is it?
36:54It's not deluded, it's just reprehensible because they are covering it in a way which is at odds with their obligations to be impartial, to be critical.
37:06And this journey is exceptional and historic.
37:09They are wedded to the monarchy in a way which is wholly unhealthy.
37:12It's the best thing we've got in this country.
37:17Well, it is impossible not to get swept up quite literally in the enthusiasm here.
37:23Just such a fantastic atmosphere.
37:25Everybody has made such an effort. Look at Louis.
37:29There is an artificial image that has been built up over the last 250 years.
37:33And what a pretty, pretty sight.
37:35The marriages, the weddings, nice pictures of the children and all the rest of it.
37:38A momentous day.
37:39To defend an institution that serves those in the palaces and in government.
37:48Let's go to 12.
37:51Charles committed to serve his people.
37:55Nicholas Winchell, BBC News.
37:58Maybe there is an issue here, especially when it comes to major broadcasters like the BBC.
38:05This is David Dimbleby. I'm on TX.
38:09Whatever it is, on the proper side.
38:11I've spent much of my career commentating on royal occasions.
38:15Now the service begins.
38:17I, Andrew Albert Christian Edward.
38:19So those are the scenes outside Buckingham Palace.
38:23The Queen Mother and the Princess of Wales.
38:25I remember when I first started, I was given strict instructions, these are BBC rules.
38:31If something happens which is not part of that event and the cameras happen to pick it up, like there's a disturbance or a demonstration, you're under instruction not to talk about, because you don't really know what's going on and you leave that to the news department.
38:47Your business is to be part of that ceremony.
38:54And then the moment of the King's crowning.
38:57In a way it's a rather incestuous relationship.
39:01Buy that! Buy that!
39:04And we can even get to the point of actually helping create the event.
39:08I mean, I remember my father telling the Archbishop of Canterbury when he lowered the crown onto Elizabeth's head to count two, three before he lowered it so we had a good shot.
39:18That's, you know, the commentator taking over the event.
39:24Well, I didn't say we do that all the time, but you are embedded in the event.
39:28Your job is to enhance the event and therefore to enhance the image of monarchy that the event portrays.
39:38You know, if I'd been, for instance, doing the coverage of the coronation, when the Archbishop sort of fumbles the crown onto Charles's head, I would have been terribly tempted to say that he looked like an assistant in a hat shop.
39:57But I'd have been the end of my career if I had.
40:01God save the King!
40:03God save the King!
40:04God save the King!
40:06That was an incredibly special moment, the weight of history as that crown was placed on his head.
40:12There is this absolutely codependent relationship between the media and the monarchy.
40:21There is no question that the monarchy is kept in power, for want of a better term, by the media.
40:27You know better than anyone, the dance that goes on between the press and the palace, the media, the monarchy, what's made available, the quid pro quos.
40:36Ultimately, it's about good behaviour and it's about doing the bidding of the palace.
40:40Justifiable?
40:41No.
40:42But why is it accepted?
40:43Well, first of all, is it known?
40:44Why is it not spoken about by the broadcasters?
40:49Why would, when you're doing live commentary of, say, the Queen's funeral, the broadcasters are being told by the palace what they can and cannot show?
40:59I mean, the degree of control, I think, is staggering.
41:06If Downing Street were trying to control what's being broadcast, that would be reported upon.
41:13But if the palace is intervening in what's being shown about certain things, why is that not seen as something that should be reported?
41:20Edward and Sophie's handkerchiefs. Prince George touching his nose. And this is a public event. And the palace is saying you must never show these bits again. And it happens regularly. Did you know that?
41:40No.
41:42What do you make of it?
41:43I mean, it's perfectly valid for the palace to try it on, isn't it? I don't think it's valid for the BBC to take any notice.
41:53They do try to control their image, don't they?
41:57Well, they're bound to be very conscious of their image, inevitably.
42:01Were you aware of attempts to control the image of the royal family?
42:05No.
42:07Did you meet members of the royal family?
42:09Oh, you'd meet them because you're the director general of the BBC and it would just be pretty formal.
42:16Are you saying you never had any discussion with anyone at Buckingham Palace about the BBC's approach to the royal family or royal events?
42:25No.
42:26Never? Nothing?
42:27No.
42:28Silence, total?
42:29Are you surprised by this?
42:30Yeah, I am a bit.
42:32You never came across it?
42:33No.
42:35Shots of the royal family mouthing the Lord's Prayer?
42:38Well, I presume somebody said to the press office, what is this about?
42:42Sensible from their point of view?
42:44It's very small beer and I'd be interested to know whether the royal family ever knew about this.
42:49My father was once called the High Priest of the monarchy cult by a critic.
42:56Is that a fair description, not just of my father but of the BBC, that we are the temple of the monarchy cult?
43:04No, I think the BBC reflects the mood of the nation.
43:10And I think if the mood of the nation was very anti-royalist, I think the BBC's coverage would change.
43:17Perhaps the mood of the nation is changing.
43:24The Duke of York wearing the robes of a Knight of the Garter.
43:29This is probably the last time Andrew would be seen taking part in a great state occasion.
43:35Making a brief appearance in public.
43:37It's hard to remember that once, he was a figure of fun.
43:43I wanted to ask you one thing in particular because you've been landed with it.
43:46This nickname, Randy Andy.
43:48Randy Andy.
43:50I'll tell you exactly where that originated from.
43:53My second day at public school.
43:56Were you 14, 15 years old?
43:58I'm afraid so.
44:00I was unfortunate enough in my early days at Gordonstone not to realise the rules of the house.
44:06Which were that you weren't allowed in the girls' house.
44:09I don't believe it.
44:10That's absolutely true.
44:11And I was unfortunately caught going through a door in the girls' house saying hello to somebody.
44:16And it stuck.
44:19It was always understood that Andrew, with no prospect of taking the throne,
44:24was allowed to be a playboy.
44:28Until his playing turned sour.
44:34From 2011, Andrew was dogged by allegations that refused to go away.
44:41He was accused of sexual assault by Virginia Dufresne.
44:45Dufresne.
44:46Dufresne claimed Andrew knew she was just 17 when he sexually abused her on multiple occasions.
44:52He knows exactly what he's done and I hope he comes clean about it.
44:57Dufresne was a victim of a sex trafficking ring of underage girls run by Andrew's friend, Jeffrey Epstein.
45:05But for nearly a decade, the palace kept Andrew on display at royal events, never explaining, just denying any involvement as Andrew himself continues to do.
45:18Dufresne
45:19Dufresne
45:20Dufresne
45:21Dufresne
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46:09Dufresne
46:10once in a London house, once in New York at Epstein's mansion and once on his
46:16private island in a group of seven or eight other girls.
46:22No.
46:25The interview has been heard with incredulity in some quarters and one
46:30suspects with something close to despair within the royal household.
46:34Events now spun out of control for the palace.
46:38Tonight Britain's royal family is in full damage control mode.
46:41The Queen finally acted, trying to distance the family from the scandal.
46:47The Prince announced he would step back from public duties for the foreseeable future.
46:52But it took another two years before she started stripping him of at least some of his titles.
46:59A statement from Buckingham Palace said,
47:01With the Queen's approval and agreement, the Duke of York's military affiliations and royal patronages
47:07have been returned to the Queen.
47:09Several charities, companies and organizations the Prince supports have said
47:13they're looking to sever ties with him.
47:15I think many people would regard him as a liability and frankly, what charity would want him?
47:21But while everyone else was cutting ties with Andrew, the Queen still put a protective arm around her son.
47:34Remember this joyful moment?
47:39As the Queen prepared to drum along here over a jolly tea with Paddington Bear,
47:45all sweetness and light, lawyers were negotiating a settlement to silence Andrew's accuser in time for the celebrations.
47:57Prince Andrew has reached an outlined settlement with Virginia Dufresne.
48:03The Duke of York has settled the sex assault case for undisclosed sum of money.
48:09Questions still to be answered.
48:13We don't know how much they paid.
48:15We don't know how much she got.
48:16We don't know where the money came from.
48:18It said the Queen paid some of it.
48:20We don't know whether she paid some or all, whether it came from the royal coffers.
48:23It was all hushed up.
48:25The Telegraph speculates that the Queen will help her son to pay more than 12 million pounds.
48:30The trouble is with a settlement like this is that there will always be this implication of guilt, even though he protests his innocence.
48:40When it came to Andrew, the Queen seemed to have misread the public mood.
48:48Prince Andrew accompanying his mum, the Queen, to Prince Philip's memorial service.
48:53His first appearance in public since his enforced withdrawal from royal life.
48:59I think there were a lot of eyebrows raised.
49:01He was sort of front and centre.
49:04Lots of questions being asked about her decision to have Prince Andrew escorting his mother to and from Westminster Abbey.
49:14The Queen, who ought to be defending the monarchy, seemed to be keener to defend him.
49:20Andrew seems to have been the Queen's weak point.
49:24He was her favourite son.
49:27But this man who's in robust health, hanging about, being a constant reminder, that is a problem.
49:37There can sometimes be a conflict between being a loving mother, a loving grandmother and being a dutiful monarch.
49:46And it is, after all, a family and different rules apply.
49:52If you're head of a family in the public gaze, then that adds extra attention.
50:00Some are saying it's a sign of the Queen's support for her son.
50:13I don't think this is going to be anywhere near any recovery for Prince Andrew,
50:17because he'll be dogged by this story for the rest of his life.
50:22Prince Andrew should share everything he knows about the sex offender Jeffrey Epstein.
50:27What worried the palace was that Parliament, which had always steered clear of talking about monarchy,
50:33might decide enough was enough.
50:35This house needs to properly scrutinise the Crown Estate.
50:39How long have you learned about Andrew and Epstein?
50:43Have you asked the police to cover up for Andrew?
50:46Go away!
50:47The Andrew saga continued to damage the institution,
50:50which left Charles with few options other than to respond.
50:55Prince Andrew will no longer be Prince Andrew.
51:02Prince Andrew will now be known as Andrew Mountbatten-Windsor.
51:08It's taken 14 years after allegations against him first came to light to reach this point.
51:16I believe that this decision itself should have been made in 2019.
51:24Whether it puts an end to the matter remains to be seen.
51:29What about William and Catherine's involvement in this?
51:32Online, there is a lot of vibe around that angle.
51:36Yeah, I think that's absolutely right.
51:38I mean, there's no question he's had a role to play and he's been in his father's ear.
51:42I don't think it's a secret that he wasn't keen on his Uncle Andrew.
51:45What part William played in the decision, we'll never really know.
51:52But at the funeral of the Duchess of Kent,
51:55the heir to the throne appeared to be snubbing his uncle in public.
51:59Perhaps a sign of his trying to create a fresh, new image, fit for a king.
52:09And here he is.
52:12William in his very latest attempt to communicate to us what he's all about.
52:19Eugene, good morning.
52:21Your Royal Highness.
52:23Nice to see you.
52:25It's a clever idea to have William arrive on a scooter, very informal.
52:29This is your mode of transportation.
52:31It is right here.
52:32Because the image getting across is William's just an ordinary Joe.
52:36Oh, I see.
52:37And I'm always late, so I thought this was the way to keep my meetings on time.
52:42Like son, like father.
52:45The programme's another version of what the family did
52:48when they let cameras in on royal life the first time round.
52:52And indeed, the second.
52:54I was a big fan of your earlier films, Eugene.
52:56All the American pies were big.
52:57Uh-oh.
52:58Yeah, I'm afraid I was there.
52:59I was with that generation.
53:00He's not talking to an interviewer who's going to probe him.
53:03He's talking to a Canadian comedian
53:06who's actually fulfilling a bucket list by meeting Prince William.
53:11Should we head on in and have a look around?
53:13Would love to do that.
53:14Brilliant, good.
53:15Can I show you what's happening in some of this castle?
53:16Yes, let's do.
53:17I'll pop this up.
53:18It's all very much as I imagine William would want it.
53:25From out here, you can see Eton College.
53:29That's where I went to school.
53:30So I was within a few miles of my grandparents.
53:34He makes a point of mentioning his closeness to the late Queen.
53:38And particularly being Windsor, for me, Windsor is her.
53:40So she loved it here.
53:41She's spent most of her time here.
53:44Viewers liked what they saw.
53:47Can I get you a drink?
53:49Uh, yes.
53:50Yes, you can.
53:52And they sympathised when he opened up about his family's struggles with cancer.
53:57I'm, you know, I'm so proud of my wife and my father for how they handled all of last year.
54:04My children are managed brilliantly as well.
54:06Are you optimistic?
54:07I am optimistic.
54:08I'm generally a very optimistic person.
54:10And Catherine is in remission now.
54:12Yes.
54:13Yes, which is wonderful.
54:15It's great news.
54:16Exactly.
54:17This may be a kind of soft interview.
54:19It doesn't mean William hasn't thought out very carefully what he wants to say.
54:23He knows that every word, even in an interview with a Canadian comedian,
54:27will be poured over by people for indications of what kind of king he's going to be.
54:32I want to create a world in which my son is proud of what we do.
54:38Um, that is caveated with I hope we don't go back to some of the practices in the past
54:46that, you know, Harry and I had to grow up in.
54:48And I'll do everything I can to make sure we don't regress in that situation.
54:55It sounds like the monarchy will be shifting in a slightly different direction.
55:07I think it's safe to say that change is on my agenda.
55:10I love the words change is on my agenda.
55:14They're very dangerous words for the Prince of Wales to use.
55:17I embrace that and I enjoy that change.
55:19I don't fear it.
55:20I mean, what's the king going to say?
55:22And if I were the king, you know, I'd splutter over my morning coffee and say what?
55:28What do you mean changes?
55:29I'm already changing.
55:30What changes are you thinking of?
55:32It's all very well to say change.
55:35It's not that easy to change.
55:39Survival, I suppose, is what William's thinking of.
55:42Survival of a monarchy suitable for the 21st century.
55:46I mean, it's incredibly difficult to inherit this job.
55:50Nobody in their right minds would want to be Prince of Wales.
55:55What kind of change is he talking about?
55:57Is he talking about change to the image of the royal family?
56:02Because at that he's obviously been quite successful.
56:07William and Kate are the two most popular members of the royal family.
56:11Is he thinking in his own mind, you know, fewer courtiers, a bit less ceremonial at the
56:18coronation, don't want people calling me sir or bowing to me?
56:23Or is it, on the other hand, a radical rethink of how to position monarchy for the 21st century?
56:31Does he want to turn it more like some of the European monarchies, where they can walk around
56:37in the street and people just say, hi, William, how's things today?
56:41Are they more 21st century than our own?
56:44Some say they're cheaper and more accessible.
56:46Would the monarchy be better protected by not having as many hangers on?
56:50I think they're too many. I think we should sort of trim the bottom part of the tree.
56:54What's he going to do about the power of monarchy?
56:59The freedom from paying tax unless you want to.
57:04The huge amount of money that comes in from the two duchies.
57:07The duchy of Cornwall, why is it not taxed?
57:11The huge wealth of monarchy.
57:13Clearly, something does have to change if the monarchy is to survive.
57:18Those fundamental things may have to be looked at by William.
57:27And whether he's looking at them or not, we don't know.
57:29Because all we know at the moment is, change is on my agenda.
57:34What change? That's what matters.
57:37The eternal life in this world is a saving напemocity.
57:38It's a saving apocity.
57:39It's a saving apocity.
57:41It's a saving apocity.
57:42It's a saving apocity.
57:43It's a saving apocity.
57:44It's a saving apocity.
57:45The last one is I would like to play a single favorite part of the world.
57:47In the past, I would like to be a perfect actor.
57:51With a period of time, the very nice day.
57:52That's why I would like to be a beautiful maker.
57:54What if I would like to be a character?
58:04It's a saving apocity.
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