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  • 9 hours ago

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00:00OpenAI says it's disabling ChatGPT suggestions that felt like ads.
00:06If you felt like ChatGPT was suddenly trying to sell you a Peloton bike or gently nudge
00:10you toward a target shopping spree, you weren't alone.
00:13Some paying subscribers recently noticed what looked suspiciously like ads popping up during
00:17conversations and they were not happy about it.
00:20OpenAI leadership sprinting onto the internet, insisting the smoke alarm is just testing
00:25itself.
00:26OpenAI's chief research officer Mark Chen acknowledged things got a little messy, admitting
00:31the company fell short after users began posting screenshots of what looked like product plugs.
00:38He insists they weren't ads or even tests for ads, but rather recommendations for third-party
00:42apps built within the new ChatGPT platform announced in October.
00:47Or in other words, we're not selling you things, we're showing you things for science.
00:52Users, meanwhile, responded with skepticism levels normally reserved for airline pricing
00:56and crypto promises.
00:58One subscriber summed it up with a simple, iconic response.
01:02Bruh, don't insult your paying users.
01:05Nick Turley, head of ChatGPT, attempted damage control on Friday, writing, there are no live
01:10tests for ads, any screenshots you've seen are either not real or not ads.
01:15He added that if OpenAI ever does pursue real ads, they'll be thoughtful about it, a phrase
01:20that has now arguably entered the same category as, we're listening and your call is important
01:26to us.
01:27Chen took a more apologetic tone earlier in the day, saying the company had already shut
01:31off the feature while improving precision and exploring user controls.
01:36Hopefully, including a giant off switch labeled, no thanks, I just want ChatGPT to chat.
01:42All of this comes as former Meta and Instacart executive Fiji Simo, widely expected to shape
01:47OpenAI's ad strategy, settles in.
01:50Except now, thanks to a reported Sam Altman code-red memo, the company is shelving ad plans
01:55while focusing on improving ChatGPT's core experience.
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