00:00Secretary, you'll be aware that within my constituency is the Argyle Medical Group surgery,
00:05the second largest in Wales with over 20,000 registered patients.
00:10However, they've only got nine GPs with similar sized surgeries have nearly double that at 18 or 17 GPs.
00:19Now I've written to the Argyle Medical Group in good faith, offering support because it continues to be
00:24one of the number one issues within my mailbag, getting access to see a GP.
00:30I'm disappointed as well that they've made the decision to shut the patient participation group.
00:36Now I want this surgery, like every one of my constituents, to succeed.
00:40Their success is a success for the staff and success for the patient.
00:44So, Cabinet Secretary, would you meet with me and with the local health board to see how we can collaboratively
00:50help Argyle Medical Group to satisfy the needs of the 22,000 patients on their list?
00:55Well, there's an extraordinary high demand for GP services in Wales, as the member will be aware,
01:02about 1.6 million contacts with GP practices every single month.
01:08And there are challenges which some practices face in providing the level of access that we would wish them to provide.
01:16The government is very clear about the expectations we have in relation to the access commitment,
01:22both in terms of the opportunities available for patients to make the bookings,
01:26as well as alternative mechanisms for appointments to be booked.
01:33The most recent contract discussions with GP representatives included a provision for the health board to monitor
01:45compliance with those standards in all parts of general practice.
01:49I hope the health board will be able to work with the practice to ensure the level of access
01:53which his constituents are entitled to, and I'll keep that very much under review.
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