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  • 4 days ago
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00:00Earlier today, we sat down with Steven van Rijswijk.
00:03He is the CEO and chairman over at ING Bank
00:06to get his perspective on the European economy
00:08and which countries are showing signs of strength.
00:14The first point I want to make on our quarterly three fairs was the growth.
00:18We grew our primary mobile customers with about 200,000.
00:22We tried to grow our customers on an annual base with about a million.
00:26Now, if you look now back Q3 on Q3,
00:28we came up with about 1.1 million, so that's good.
00:31The second lever we pulled to grow is fees,
00:34so less dependency on interest income.
00:37There you saw that our fees grew in the third quarter
00:40compared to the same quarter last year with 15%.
00:42So that's really good, more diversification.
00:45And last but not least, also lending growth was good with 14 billion.
00:49On average, we grow our lending with about 3% to 4% per annum.
00:54This time around, if you look, it is about 7%
00:56compared to the same quarter last year.
00:58So we grow really well.
01:00And diversification is the key word
01:02because we have a bank that is 80% dependent on interest income,
01:0620% fees, and we want to grow that fee part.
01:09And we're sitting here in New York City, of course,
01:11and we spent a lot of time talking about the American economy.
01:14I would love to get your perspective on what is happening in Europe right now
01:17because you talked a little bit about, of course,
01:20the payouts that you plan to make.
01:22And there's this idea that choosing to be a little bit more cautious
01:25on drawing down your reserves has been taken as maybe a signal
01:29that there's some caution about the economy ahead.
01:31And I would love to hear your thoughts
01:32on which direction you think things are going.
01:35Yeah, we increased our capital reserves a little bit
01:38because there has been a bit of creep in our capital requirements in Europe,
01:42especially counter-cyclical buffers have been going up over the past five years.
01:45And that's why we want to have a good caution between our actual requirements
01:49and, let's say, the buffer that we have.
01:51And that's why we moved our capital level up to around 13% CET1.
01:56But in general, I think, despite the fact that we thought
01:59in the past six or nine months there would be a recession in Europe,
02:02that risk has come down a little bit.
02:04We see Europe grow close to 2%, a little bit lower than the US,
02:08but still positive.
02:10There is a bit more discussion about making more investments in Europe.
02:14For example, you see in Germany a 500 billion infrastructure fund.
02:19You see talk about defense investments.
02:20You see talk about digital investments.
02:22So there is more a business accumulate in Europe
02:24than there was, let's say, a year ago,
02:26maybe also on the back of the Drago report.
02:28So there was also a bit of a wake-up call.
02:31So the talk is good, but we still need to do more in action
02:33to invest more in Europe.
02:35Absolutely.
02:36I mean, just taking a look at the performance
02:38of the European stock market this year,
02:40I think that has surprised many people.
02:41It seems like European defense is one of the talking points of the moment.
02:45But talk to us about how that economic activity,
02:48that it seems that recession risk is a little bit lower
02:51than maybe it has been in previous months.
02:54How has that translated into deal-making from where you're sitting?
02:58We've seen a little bit of a resurgence
02:59when it comes to the American side of things.
03:02Have we seen a similar pickup when it comes to Europe?
03:05It's starting.
03:06And we saw it in the third quarter
03:07because we had a lot of deal activity
03:09or at least deal pipeline in the first and second quarter,
03:12especially in our wholesale bank.
03:14That did not convert into real transactions.
03:16But in the third quarter, you saw it coming through.
03:18Big lending volume in wholesale banking
03:20that grew with about 7 billion
03:22and a very large portion that also translated
03:24in lending fees and financial markets fees
03:26that we did not see in the first two quarters.
03:28So we had a stellar quarter for the wholesale bank.
03:31So it's a bit early to call
03:32whether that will be consistent or not.
03:34But these are positive signs.
03:36Is this something that I think is, I guess, specific to Europe?
03:40Are we going to see, I guess, an opening of this market
03:44in terms of capital markets over in Europe
03:46in a way that I think has been lacking,
03:49at least relative to what we've seen in the U.S.
03:51over the past couple of decades?
03:53Well, one thing that could help Europe
03:56is if we have a savings and investments union.
03:59If we currently look at Europe,
04:00we have a 16, 17 trillion GDP.
04:03We have a 12 trillion amount of savings sitting in the banks.
04:07But if we could invest that more
04:08into European companies, European stocks,
04:10that would help as well.
04:12That has now been an ongoing conversation
04:14in the European Union and the European Committee.
04:17If we could do that,
04:18that would really help furthering
04:19and boosting investment into Europe.
04:21What's the fear amongst regulators
04:23in actually approving that?
04:25I think that the difficulty
04:27is not so much that there is fear,
04:29but there are different fiscal regimes
04:30how to really stimulate private investors to invest.
04:34It also means a different stance
04:35towards people investing rather than saving.
04:39So there's one discussion about
04:41how good is it for Europeans to invest
04:43versus to keep your money safely in the bank.
04:45And secondly, how do you fiscally stimulate that?
04:47Those are the two discussions on the table.
04:49And I mean, speaking of that sort of question,
04:53investing versus saving,
04:54something that we've seen really
04:55in the last couple of years
04:56is this big rush into money market funds
04:59when it comes to U.S. consumers.
05:01This idea that perhaps they're taking
05:03what would be sitting in deposits out of bank
05:06and putting them in cash and money market funds
05:09and getting that higher yield.
05:10Are you having similar discussions?
05:12Are you seeing similar trends,
05:14that sort of behavior happening in Europe?
05:15A little bit, but that's more about private markets.
05:19So when we now look at, let's say,
05:20the type of investments that people do.
05:22So if you talk about personal banking,
05:25private banking,
05:26then you see more and more people
05:27being interested in private markets.
05:29That we haven't seen before.
05:31Investing in money markets,
05:33there are different regulatory regimes in Europe
05:34than in the U.S.,
05:35so I don't see that coming very quickly.
05:37And it's tempting to talk about Europe as this monolith,
05:40but let's get specific
05:41and talk about some of the different countries here
05:43because you bring up retail banking, for example.
05:45I know that you had particular growth there.
05:48Where are you seeing the most strength coming from?
05:50What are some of the countries
05:51that are driving that growth?
05:53Yeah.
05:54Well, for example, if you look at Germany,
05:56we have about 10 million customers in Germany,
05:59both on the private side,
06:01like personal banking and wholesale banking.
06:03There we see a lot of growth.
06:04The market is recovering
06:05from where we saw a dip in the mortgage market in the past
06:09that is now recovering.
06:10We see more people investing.
06:11We grow our investments accounts
06:14with about 100,000 to 200,000 customers per quarter.
06:18So we see a lot of growth coming from there,
06:20but that also has to do with our strength
06:22of our own franchise in the market.
06:24But we also are being helped now
06:26with a more positive business climate environment
06:28in Germany
06:28where at least the companies and the government
06:30are willing to invest.
06:31But again, that is early days, but I'm hopeful.
06:34Has there been any discussion
06:35about maybe having some sort of partnership
06:37with some of the private capital companies here in the U.S.?
06:41Obviously, we've seen a lot of direct lenders
06:42partner with the traditional banks.
06:44One of your management board members
06:45was asked about this a few weeks ago
06:47and seemed to suggest that
06:48that actually wasn't an option right now for ING.
06:52No, what we see as ING,
06:53we want to really grow in the particular markets.
06:56Like you said, Europe is not a monolith.
06:58Different markets behave differently
07:00in terms of regulatory regime,
07:01capital, liquidity, products,
07:04product culture even, I would say.
07:05So what we need to do is to, first of all,
07:08grow in these markets
07:09and become more specific
07:10in the services that we offer to our customers.
07:13Secondly, fill in the blanks
07:14that we have in these markets.
07:15For example, we do have business banking
07:17in Romania, Poland, Belgium, and the Netherlands,
07:20but we don't have that in Germany, Spain, and Italy.
07:23So fill in those blanks
07:24so we can actually grow in width
07:26and breadth of our services.
07:28But of course, also, if we can see companies
07:31or banks that have good customer bases there
07:33and we can take them onto our technology platform
07:36and thereby increase in scale, market by market,
07:39we will look at that as well.
07:40That is currently our priority.
07:42Steven van Rijsvik, CEO and Chairman
07:44of the Executive Board
07:45over at Amsterdam-based ING.
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