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One day, a woman with a disability went to an elite brand boutique to treat herself with a pair of beautiful shoes she had been dreaming about.

However, she didn't expect the saleswoman to refuse to help her because of her wheelchair. She tried to complain, but the shop assistant caused a scene and shamed the customer yet again.

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Transcript
00:00what are you doing oh this is a ten thousand dollar Versace I know and I
00:13want to buy them buy them why what do you mean why I mean what do you need them
00:25for is it for a gift or want to buy them for myself do you have any problem with
00:31that no no no problem at all great so maybe you just give me back the shoes I
00:36want to look at no what do you mean no I mean that no one will help you in this
00:45boutique we're in the lead establishment and we serve respectable clients who can
00:52appreciate our products physically what did you just say listen if you want to
00:59stay in the hallway you can do it as long as you want the door is open for you so
01:05you won't get any trouble when you drive away are you out of your mind customer
01:12support number and other salesman now customer support number and other
01:17salesman now do you hear me if you keep shouting like this I will have to call
01:21the security so one last time no one can help you in this establishment I can
01:33you're on an internship I don't care no that's not gonna happen do you think that
01:42I'm going to leave it as that really watch me smile please
01:54if you won't serve me I will put it on the social media and I will tell every
02:00world that you are humiliating people with disabilities here in your elite boutique
02:06this is just a misunderstanding no one here is trying to humiliate you if you want our intern
02:15Helen will help you Helen how can I help you mrs. I'm sorry mrs. Clarice Henderson
02:25mrs. Henderson are you interested in a specific brand or do you want to create great choice mrs. Henderson
02:35there are made for a pretty girl like you I was pretty girl 10 years ago if you're undecided we can look at
02:45some similar models no I'm a little bit in a hurry so I can go right now okay then we'll just find your
02:53size Lydia can you check this Versace size seven oops we don't have any sevens no way I saw them in the back
03:08room yesterday I don't know I don't see anything but I need these exact shoes I need them wait a second
03:23um we have practically the same Versace from the same line only they are decommissioned so you'll need
03:34to pay cash but they're more expensive you know I don't have time don't you worry I have them right
03:42here in the back room so just a few minutes and you'll have your shoes in no time all right
03:50all right all right but hurry up please um mrs. Henderson why don't you have some coffee while you wait
03:56if it's won't take a lot of time I would have some of course it'll be quick here we have a coffee
04:03mission right behind our guest register would you like an espresso yeah I would love some and no sugar
04:12please of course I'll be right back what are you gonna say now
04:23Lydia what are you doing what are you doing here I have you left a client alone on the floor
04:33Helen are you out of your mind you know the rules you should never leave the floor
04:39there has to be always an assistant on the floor go back in there right now yes no let me take the
04:47shoes right away to mrs. Henderson
04:49it's a defect yes so what what do you mean so what you can't do that Helen sweetie that woman
05:06is a cripple she won't even feel a thing and besides how can you miss an opportunity to earn some extra
05:15money I never knew before that people like you put money in their pockets instead of the cash register
05:22people like me oh honey how about people like us because you know she always said I can share I'm not
05:32like that Lydia you'll have to explain everything to our manager tonight stop no Lydia oh why were you
05:40trying to sell this defective break to our customer oh can I believe this why did you try to sell this
05:48poor handicapped woman this defective shoe if you glued them up oh Helen that's so low I don't know what the
05:56bosses will say you that's a lie yeah it is but you honey are an intern and I've worked here for five years
06:08so who do you think they're gonna believe what took you so long I'm sorry I didn't realize issues
06:18was so far in the back okay how much um just a second I'm checking the final price okay
06:28let's try them on while Lydia ring them up they're defective she's trying to cheat you what I'm sorry
06:45defective you'll be cheated defective she wants to teach me oh Helen what the hell is going on here
06:56you've spent a lot of my precious time I out of your mind that's it sweetie your game is over
07:03remember what we talked about in the back room you're fired your internship is over oh very well
07:09what a nice shoes ma'am what what what are you doing oh oops oh just as I thought
07:23that's just a mistake I can explain stop lying Lydia Carter I'm from corporate
07:31yes and you had an undercover client today and I hear to pretend a woman in a wheelchair for him
07:38stop it you'll have a warning anyway that is the first but this thing with the heel it's too much
07:45so you're fired sweetie no no you may go now also our lawyers will contact you for the
07:55reputational damage you down to our company see you in a court you may go now how did you oh guess about
08:09the heel oh dear I've been working in this business for so many years you did a great job today thank you
08:17for that and I think that it would be fair like starting from tomorrow you will be the one in
08:23charge of the store oh but I'm just an intern here you can handle it you know you have something that
08:31other people don't you were not shy of me today a woman in a wheelchair and you risk it off you're a
08:37very good person you know the people like you are keeping the world turning thank you hi it's Gary
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