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  • 3 months ago
AI is everywhere in UK pharmacies - but does it actually help or just add complexity? Tools like drug interaction checkers and instant clinical guidance are powerful, but only if they work seamlessly with daily workflows.
This video shows how IIH Global builds AI into everyday systems to reduce errors, speed up decisions, and bring real benefits to pharmacies across the UK.

Check out the original video - https://www.youtube.com/shorts/lSPFqJAE7jE
Transcript
00:00Patients in the UK trust pharmacists more than AI, and that matters.
00:04A recent report shows patients still want face-to-face advice from pharmacists even
00:08as digital and AI services expand across the NHS.
00:12That trust is fragile.
00:14If pharmacy systems are slow, clunky, or unreliable, patients won't just lose patience, they lose
00:19confidence.
00:20AI can support pharmacy care, but it can never replace the human connection that patients
00:25value most.
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