00:00Patients in the UK trust pharmacists more than AI, and that matters.
00:04A recent report shows patients still want face-to-face advice from pharmacists even
00:08as digital and AI services expand across the NHS.
00:12That trust is fragile.
00:14If pharmacy systems are slow, clunky, or unreliable, patients won't just lose patience, they lose
00:19confidence.
00:20AI can support pharmacy care, but it can never replace the human connection that patients
00:25value most.
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