Four Bed Season 29 Episode 70

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Four Bed Season 29 Episode 70 #Cineva USA https://www.dailymotion.com/Cineva

Transcript

00:00He was upset, I was distraught.

00:08It's the final day of the competition to be named Best Value Place of the Week.

00:13The rival hosts are assembling one last time

00:16to find out what they've been paid and settle some scores.

00:20So who's ready to get some answers then?

00:22Kicking off proceedings is Naim Payman,

00:24whose wife Sarah is unable to attend today.

00:27So guys, time to get some clarification.

00:31When they welcomed their rivals to the Lovelady Shield Hotel in Alston, Cumbria...

00:36Hello, welcome to Lovelady.

00:38Chris soaked it all in.

00:41Wow, what a view, that's incredible.

00:43Wow, lovely bathroom.

00:46Perfect length bath for me.

00:48And Neil and Jack found it a breath of fresh air.

00:51That's very light and airy.

00:52I like it.

00:53Maybe we've got a valley view.

00:55Yeah.

00:55Have a look underneath what's underneath here.

00:57It's nice and clean.

00:58Well, they're brand new to me, then.

01:00But when Jane and Phil arrived...

01:02Oh, wow.

01:03What a beautiful room.

01:05It is.

01:05It was a case of out with the old.

01:08Everything is clean.

01:09Yeah.

01:09I just think some of the furniture and decor just needs a little bit of upgrading.

01:15The beading's missing off the front there.

01:18Same with the sash window, really.

01:20There's been a repair on that.

01:21Which, come feedback...

01:22How were the facilities at Love Lady Shield?

01:25...made a dent in the scores.

01:27I'm going to have to go for a six.

01:29Six.

01:29Oh.

01:30That's painful.

01:31There's a few things we need to find out on payment day.

01:34Yeah.

01:35Now face to face.

01:36Naeem has a score to settle.

01:38So, Jane and Phil, on facilities, you gave us a six.

01:42Bedroom needs finishing.

01:44What exactly needed finishing?

01:45The furniture wasn't up to much.

01:47There was a side dresser that some of the beading was missing off it.

01:51The sash window had been repaired, but not sanded down and painted.

01:54It just needed a little bit more attention to detail.

01:58It is an old building.

01:59For us, it's been mostly a case of trying to get the place open.

02:02There was so much wrong with that place.

02:04You know, at least you didn't have a leak through your roof.

02:05You had your hot water.

02:07The heating was working.

02:08It just looked a little bit tired.

02:10What we're charging is based on what we have to offer at the moment.

02:14If in the future we do a full upgrade of the place,

02:16then pricing would probably double or triple.

02:19I think Love Lady was very tired, wasn't it?

02:21There were quite a lot of issues.

02:23For the money we're charging, the feedback was a bit harsh.

02:26Decor debated.

02:27Naeem can now find out how much he's been paid,

02:30starting with Neil and Jack and Neil's room at £126.

02:35£100, £120, £125, £126.

02:40That's full payment.

02:41Thank you so much, James.

02:42No problem.

02:42I thought it was excellent value.

02:44Yeah.

02:45Next, it's Chris's room, also costing £126.

02:51£125, £126.

02:52Full payment from you as well, Chris.

02:54Couldn't have asked for more, really.

02:56Hope we'll have you back.

02:57Finally, it's Jane and Phil's room,

03:00which cost £134.10.

03:03£130?

03:05£134 and 10p.

03:08Goodness me.

03:09Full payment.

03:10Thank you, guys.

03:11It was deserved, Naeem.

03:12There was just a few things that wanted doing.

03:15That was all.

03:16It was great value for money.

03:17Very good value for money.

03:18Yeah.

03:18Jane and Phil had given some relatively poor feedback,

03:22so I was worried we'd get massively underpaid,

03:24but it went well.

03:25With the Ryback Hotel,

03:28Dale to Swale glamping,

03:30and Ashbourne Holidays all paying in full,

03:33the Love Lady Shield finishes with a final bill average of 100%.

03:37Next to face the feedback are colleagues Neil Barnes and Jack Waring.

03:42OK, I'm really excited about this.

03:45Let's go.

03:45When they opened the doors to the Ryback Hotel in Bowness-on-Wyndermere in the Lake District...

03:52Hi.

03:53Hello.

03:54Welcome to the Ryback Hotel, Wyndermere.

03:56...some of the guests lapped it up.

03:58Oh, wow.

03:59Look at that for a view.

04:00It's a beautiful view, isn't it?

04:02Stunning.

04:03Good-sized room, like that, and first impressions.

04:06Really pleased with that.

04:06But when Naeem and Sarah arrived...

04:09Oh, wow.

04:10Wow.

04:11...they weren't sweet enough.

04:13For the price that we're paying,

04:15I'd expect something slightly larger, to be honest,

04:18maybe an additional room, some sort of a suite.

04:20And the pair dissed the decor.

04:22There's paint on this clothes hanger.

04:25I mean, that's not a great finish,

04:26and you can see a proper wave in the wall there.

04:29The coving up here, there's quite a bit of a mismatch.

04:32On closer inspection, Chris aired his views.

04:35It is a lovely view.

04:36Lovely garden.

04:37But I was hoping for a lakeside here.

04:39And he felt the squeeze in the bathroom.

04:42I can just fit in this one.

04:43Just a little more space would be preferable.

04:46Come morning, the bathrooms took even more of a bashing.

04:49That glass was completely transparent.

04:52I'd expect some level of frosting to give privacy.

04:54And the shower this morning was a bit disappointing as well.

04:57I had to almost stand on the slope

05:00to be able to get enough water on me.

05:02It just didn't have enough pressure, I guess.

05:03Yeah.

05:04I did find it a little bit awkward getting into the shower

05:07because of the position of the toilet.

05:09Yeah.

05:09And the breakfast got a grilling.

05:12How about your sausages?

05:13To be honest, I like mine a bit firmer.

05:15What do you make of these beans?

05:16Do you think they were homemade or were they tinned?

05:18I don't think they were homemade.

05:20But at feedback...

05:21How were the facilities?

05:23It was Naeem and Sarah's facilities score...

05:25I think let's go with a six.

05:27...that bothered the boys.

05:28A six.

05:30I think we need some clarification

05:32and I'd like to see that on payment day.

05:35Now all together,

05:36Neil and Jack soak up Naeem's comments about the bathroom.

05:40Facilities, Naeem.

05:41You give us a six.

05:43Okay.

05:44Shower pressure and layout disappointing.

05:46Yeah, so the shower pressure was slightly on the low side.

05:50And in terms of the layout,

05:52particularly because the pressure was low,

05:53I sort of had to stand on the slope

05:55to get under the water actually falling on me.

05:59Yes.

05:59You had to get over the toilet to get into the bath

06:01because the shower screen wouldn't know.

06:03Well, we haven't actually done anything

06:05with the bathrooms in them rooms.

06:06I don't think the bathrooms were that bad,

06:08but we have done some of the other bathrooms.

06:10I think Chris had a new one.

06:11I just found it a little bit tight in the shower.

06:13It is what the room is, I'm afraid.

06:15That's the problem.

06:15And it is a very tight shower.

06:17It's probably the smallest you can get.

06:19Okay, better planning, bathroom frosting, Naeem.

06:22So the window in the bathroom obviously had a great view,

06:25but people outside could look in fairly easily.

06:28So unless you put the blind down...

06:30Yeah.

06:31..it was slightly difficult to use the bathroom

06:33because both the toilet and the shower were in straight view.

06:36It's two ways of looking at this.

06:37Another person would say,

06:39I don't have the view from my bath out the window.

06:42You'd put the blind down if you wanted to have a shower.

06:45You'd put the blind up if you wanted the view, wouldn't you?

06:47That would be my view.

06:49I think there was a bit brutal on the bathroom.

06:52I mean, we've not refitted the bathrooms.

06:54Naeem, definitely a picky sort,

06:56so I won't be changing nothing for him.

06:57We've been very frank, very blunt,

07:00but I just say things the way they are.

07:02Next, Neil and Jack want to bite down on their breakfast score.

07:05Yeah, so with breakfast, you give us an eight.

07:08Some ingredients lacked quality and taste.

07:10The sausages were very soft compared to what I like.

07:14Yeah.

07:14And then the beans, sorry to say, but were they thinned?

07:19Because it looked like they'd just been chucked in the microwave.

07:21The beans are homemade.

07:22I don't think many people offer homemade beans.

07:25Do you?

07:26I believe we do, yeah.

07:27And I mean, at that price point,

07:29I was sort of expecting to be blown away with breakfast.

07:31We do offer a good breakfast.

07:33We get a lot of feedback.

07:34People returning just for breakfast.

07:35I think an eight is a little bit harsh, really, I think.

07:38Yeah, I mean, I was a six, I was a ten,

07:39and so we sort of met halfway, didn't it?

07:41So you actually thought, how about she was a six?

07:43Six.

07:43Yeah.

07:44The Sarah give it a, she was on a ten, wasn't she?

07:46Sarah was on a ten, she really liked it.

07:48So, that says it all, doesn't it?

07:49Yeah.

07:49I mean, that says it all.

07:50Yeah, some people might like some bits more than others.

07:54I just don't see this disparity.

07:57You know what I mean?

07:57And it's just, he was upset, I was distraught.

08:01The pair can now count their cash,

08:03starting with Phil and Jane's room, costing £258.

08:08£220, £240, £250.

08:12Okay.

08:13So it's an underpayment of £8.

08:15It was purely down to the bathroom.

08:17Purely down to the bathroom.

08:18Just didn't meet the expectations of that room.

08:20Yeah.

08:20And that was all.

08:23I'll give it to Jane and Phil.

08:25Their payment was justifiable.

08:28Next, it's Chris's room at £183.

08:33£140, £160, £170, Jack.

08:36So, Chris, that's an underpayment of £13.

08:39The struggle space in the shower,

08:41and I would have preferred a room with a view of the lake.

08:44£170, I'd be honest,

08:45you wouldn't really get a lake view in, like, Windermere for that.

08:48But, yeah, we'll take your comments on board.

08:49So, thank you.

08:50The room Chris was allocated.

08:52It was a nice room.

08:54We don't have 27 lake views.

08:56Finally, it's Naeem.

08:57And his and Sarah's room, priced at £258.

09:02£180, £190, £200.

09:06That was a big underpayment.

09:08Wow.

09:09So, that's an underpayment of £58.

09:11Essentially, it's about 20% off,

09:14which we feel reflects some of the issues that we had.

09:17The one other thing is, to be honest,

09:18for that price point,

09:19I expected a slightly larger room,

09:21more of a suite, if that makes sense.

09:24Naeem, I've got to say it,

09:25in Windermere, £200.

09:27You're not going to get a room at that?

09:28You're not going to get a suite looking at Lake Windermere for £200.

09:32There's guests, there's guest houses charging £300.

09:36And don't take it personally,

09:37but we just felt for us,

09:38that's a lot of money,

09:39and we'd rather spend it elsewhere.

09:40We're both not particularly happy with this payment,

09:43but on this occasion, we'll accept it.

09:46Naeem was expecting a suite for £250.

09:49He must be deluded.

09:51With Ashbourne Holidays knocking off £8,

09:54Dale Tusswale Glamping holding back £13,

09:57and the Lovelady Shield deducting £58,

10:01the Ryback Hotel finishes with a final bill average of 89%.

10:06With half the payments in,

10:08Dale Tusswale Glamping is next to face the critics.

10:12Tension's rising, my feedback's next,

10:14and I'm going to be fighting my corner.

10:21It's the final day of the competition

10:24to be named Best Value Place of the Week.

10:26Two sets of hosts have already found out

10:28where they've been paid.

10:30Next up is Chris Long.

10:32Right, guys, I want some answers from you,

10:34and they'd better be good.

10:36When the guests swept up to Dale Tusswale Glamping

10:40in Richmond, North Yorkshire...

10:42Hi, Chris.

10:42Welcome to Dale Tusswale Glamping.

10:44..first impressions were impressive.

10:46Wow.

10:47Oh, wow.

10:48This is so cool.

10:50Oh, this is nice.

10:50It's nice and light anyway, yeah.

10:52Well, it's quite spacious.

10:54Yeah.

10:54The living area looks clean, doesn't it?

10:57But on closer inspection,

10:59Naeem and Sarah came clean.

11:01Yeah, that's definitely not been cleaned.

11:03Not been cleaned.

11:04Have a look at the loo.

11:06Some hair over there.

11:08Oh, yeah.

11:09And it was the lack of electric

11:10that made everyone lose their spark.

11:12Ooh, fab!

11:13Oh, at least some milk.

11:14But that means we obviously have a cup of fridge.

11:17No electric.

11:18Yeah.

11:19Solar hub.

11:20I don't know if we'll be able to charge our phone in that.

11:22And I'm not sure how I'm going to get my laptop plugs in.

11:24For me, not having man's power is a bit of an issue, isn't it?

11:28It is totally.

11:29Come bedtime, Naeem and Sarah lost their chill.

11:33Is it any warmer in the bedroom yet?

11:35Yeah, it's a little bit warmer.

11:36I've got four hot water bottles.

11:38In the morning, Jane and Phil were restless.

11:42How did you sleep last night?

11:43Not very well.

11:44That noise.

11:45I think it is just the canvas.

11:47Plus the road noise as well.

11:49And at breakfast, they weren't tooled up.

11:52No tongs, is it?

11:53No.

11:55While for Naeem and Sarah, the price left a sour taste.

11:58For me, 200 quid.

11:59I mean, for two people, it's just completely out of the question.

12:02But at feedback...

12:03How were the facilities?

12:05It was the lack of power...

12:06There was no electricity.

12:07No electricity.

12:08...that left the host charged up.

12:10Quite clearly, we had a couple of guests

12:11who just kept on banging on our electricity.

12:13We don't have electricity, so...

12:16Now round the table,

12:17Chris is ready for some power play.

12:20Facilities, Naeem, you've given me four.

12:23And in your comments, you've put no electricity.

12:25I appreciate what you're trying to do

12:27and trying to get people a reset from technology.

12:29But to me, that's a big problem.

12:31I need to be online pretty much 24-7 whenever I'm awake.

12:34And even keeping the phone charged was a struggle.

12:37This is what my glamping site is about.

12:39We don't provide that.

12:40We don't say we provide it.

12:42I can't get away from the electricity with it.

12:43I feel there's so much benefits to have electricity there.

12:46For me, it does kind of take away from glamping for me

12:49because you've not got the luxuries available to you

12:51like electricity and, you know...

12:54So you wouldn't class it as glamping?

12:56I wouldn't, no.

12:57What you class as luxury glamping towards

13:00was, I think it was probably, posh camping.

13:02So for me, glamping is great location,

13:05peaceful, quiet, with nature,

13:07with things inside which makes things more comfortable.

13:09So you've got the heating, you've got the load burner.

13:12Fully fitted kitchen.

13:12So when people come on holiday with me,

13:14they just literally need to bring themselves

13:15with a little bit of food and drink.

13:17You've got all the expensive, them large safari tents.

13:20How's it detrimental not to have electricity there?

13:23It may not be detrimental,

13:24but it's not something that I've considered.

13:26We are an off-grid site.

13:28There's solar lights, you've got cooking facilities,

13:31you've got charging points,

13:33but we don't do electricity.

13:35Now it's time for Chris to count the cash,

13:38starting with Jane and Phil

13:39and their £200 safari tent.

13:43£160, £170, £175, £175.

13:48That's a £25 underpayment.

13:50Can you explain?

13:51Yeah, I think it was really down to the basic facilities.

13:54There were things missing.

13:55Sadly, Phil didn't have a very good night's sleep

13:57and the noise from the road.

13:59This time of year,

14:00I know that the road sound is a little bit greater.

14:02Unfortunately, I can't change that,

14:04but thank you for your feedback

14:04and I'll accept your payment.

14:06It's my pride and joy.

14:09My heart and soul goes into it.

14:10In this instance,

14:11we've fallen short a little bit

14:12in some people's eyes,

14:14but I'll stand up for my establishment

14:15to the end.

14:17Next, it's Neil and Jack

14:18and their tent costing £200.

14:22£120, £140, £160.

14:25So that's a £40 underpayment.

14:27I can't get away from the electric, I can't.

14:29It's a basic necessity.

14:30I am disappointed with your underpayment,

14:32but in this instance, I will accept it.

14:34OK, thank you.

14:35We did feel sorry on Chris.

14:38I don't think Chris was particularly happy

14:40on the feedback he received,

14:41but he's electric.

14:43I just can't get over it.

14:44Finally, it's Naeem

14:46and here's Ansara's £200 tent.

14:49£20, £40, £60, £80, £90.

14:56That's a bit harsh.

14:58Wow.

14:59That's an underpayment of £110.

15:02You've got a lot of explaining.

15:03Yeah, it's just that the facilities

15:05and the cleanliness just weren't quite up to scratch.

15:08It was freezing cold

15:10and we just didn't see the value for two people.

15:12That's very disappointing.

15:14Almost rude, actually.

15:16And I'm quite upset by that.

15:18I mean, I could have provided you more blankets.

15:20You add hot water bottles.

15:22Cleaning the tent takes me two hours per tent.

15:24My tents are very special.

15:26They provide accommodation for up to six people

15:28and it's priced on that.

15:30And I appreciate that it's good value

15:32if you are six people.

15:33It's just there was only two of us.

15:35For me, the offer of £90 is not enough.

15:40So I'm afraid I won't be accepting that.

15:44So I'll just put it back in there.

15:49And thank you for coming to stay.

15:52You can even have it back.

15:55Yeah, I'm sorry.

15:56I do hope that lots of people will continue to come

15:58and will continue to enjoy their stays.

16:00All right.

16:02I was never going to accept an underpayment of £110.

16:05It's just rude.

16:06With Ashbourne Holidays underpaying by £25,

16:10the Rybeck Hotel withholding £40

16:13and Chris rejecting the Lovelady Shields

16:16underpayment of £110,

16:18Dale Tusswale Glamping finishes with a final bill average

16:21of 56%.

16:23The final pair contending for the title

16:27are couple Jane and Phil DeVille.

16:29Last but not least, let's get on with it.

16:31On arrival at Ashbourne Holidays

16:35in Marston, Montgomery, Derbyshire...

16:37Morning.

16:38Hi there.

16:39The guests thought it was pod perfection.

16:42I love it already.

16:43Gorgeous.

16:44You can feel the warmth.

16:45Yes, lovely.

16:46The level of finish and everything is really amazing.

16:49Really nice.

16:50Wow, this looks absolutely lovely.

16:52Looks like a nice big bed.

16:53Very comfy.

16:54Big look.

16:55Pot top for two.

16:56OK.

16:56Whoa.

16:57Cute.

16:58And come evening,

16:59Neil and Jack made a splash.

17:02How are you finding the hot top, Neil?

17:03It's raining, but it's quite nice being in the hot top.

17:06Next morning, Naeem and Sarah didn't cushion the blows.

17:10Pillow quite hard, I found.

17:12Like, my neck is a little bit sore this morning.

17:15My main issue was that clock on the wall

17:18just kept ticking away.

17:20It was really loud all night.

17:21So when it came to feedback...

17:23Clock too loud?

17:25It was the hosts who were ticked off.

17:28Clock too loud.

17:29I think that's a little bit picky.

17:31I just wanted to be paid what we asked.

17:33What we asked.

17:34Yeah.

17:35Before finding out their payments,

17:37there's a comment Jane and Phil have been losing sleep over.

17:41How did you sleep?

17:42Pillows too hard.

17:44Yeah, the pillows were really sort of tall.

17:46So Sarah woke up and her whole back and neck were aching.

17:51OK, well, I can only apologise for that,

17:53but we do take great pride in the quality of the products

17:56that we put in there.

17:57So they are nice and plump and luxurious.

18:01Right.

18:01And clock too loud.

18:05Yeah.

18:05It actually disturbed my sleep quite a bit.

18:08Yeah.

18:09I could hear the ticking.

18:11That's because they've got batteries in, Naeem,

18:12and they do tend to go tick-tock.

18:15Yeah.

18:15One suggestion could be a digital clock, maybe.

18:17People do actually ask for the clocks,

18:20and they do like them, so they will be staying.

18:24Oh, clocks.

18:26Do you know what?

18:28I'm really not that bothered, so they will be staying.

18:31Jane and Phil can now count the cash,

18:34starting with Chris and his pod, which cost £211.50.

18:38£200, £210, £211.50.

18:43Full payment.

18:44Thank you very much, Chris.

18:45Thank you so much, Chris.

18:46It was absolutely faultless.

18:48We'll definitely come back again, so...

18:49We look forward to welcoming you back.

18:52Next, it's Naeem,

18:53and here's Ansara's £212.50 pod.

18:58£180, £200, £210, £212.50.

19:04That's a full payment.

19:05Despite the minor issues that we had,

19:07it was an absolutely fantastic stay.

19:10Thank you so much.

19:11We look forward to welcoming you back, too.

19:13You can be fair, Naeem.

19:15We try.

19:16I was very concerned that there was going to be

19:18some tactical payments made,

19:20but very relieved to say there weren't.

19:23There's definitely no tactics involved by us.

19:25We decided we were happy to pay in full.

19:27I think it's thoroughly deserved.

19:29I was expecting £100 underpayment off Naeem for that clock.

19:32Finally, it's Neil and Jack,

19:34and Neil's pod, priced at £211.50.

19:39£80, 200, £220.

19:43Now, that's an overpayment of £8.50.

19:46Thank you very much, Neil and Jack.

19:47Well, it is.

19:47You both did an amazing job there.

19:49Thank you very much.

19:49Well worth it.

19:50Thank you so much.

19:51No worries.

19:52Sorry, guys.

19:53I'm just a little bit speechless.

19:56I'm so grateful to you all.

19:57It means so much, doesn't it?

19:59No, I will say,

20:01and I've already said it,

20:02but she does put so much into it.

20:04Yes, we can tell.

20:05Yeah.

20:06Congratulations.

20:06You both deserve it.

20:08When you got to £200 and then that final £20 went down,

20:13I just, the penny dropped,

20:14and the relief was overwhelming, as you know.

20:18With Dale Tusswale glamping,

20:20and the Lovelady Shield both paying in full,

20:23and the Ryback Hotel tipping £8.50,

20:26Ashbourne Holidays finishes with a final bill average of 101%.

20:31With all the payments in,

20:33it's down to Jack to reveal the results.

20:36OK, then, guys.

20:37So I've got the honour in announcing the results.

20:40So in fourth place,

20:42we have Dale Tusswale glamping.

20:46Well done.

20:47Well done, Chris.

20:48Feeling a little defeated coming fourth,

20:50but it's been brilliant sharing the week

20:52with people who work in the same industry as me,

20:53sharing ideas and best practice.

20:55So next we have, in third place,

20:57we have the Ryback Hotel.

21:00Woo!

21:04I'm happy with it.

21:05I'm tough with it.

21:06I'm not bothered that we didn't win at the end of it.

21:08Where would we have put that black?

21:09We'd been arguing over it.

21:10I'd put it in my bedroom, Neil.

21:11I know you would have.

21:12So the top spot,

21:13it's between the Lovelady Shield Hotel

21:15and Ashbourne Holidays.

21:17So the winner is...

21:21Ashbourne Holidays.

21:22Well done.

21:23Well done.

21:27I'm a little bit shell-shocked, to be honest.

21:29Absolutely.

21:30Amazing.

21:31That's been a thoroughly enjoyable week.

21:33Thoroughly enjoyed it, haven't we?

21:34Yeah.

21:34Yes.

21:34Jane and Phil,

21:35if you'd like to step forward and collect your plaque.

21:40Congratulations.

21:41I'm very glad that we came second.

21:43Jane and Phil definitely deserved the first spot

21:45and I think we all agreed on that.

21:46Well, it's been a rollercoaster week, guys.

21:48Cheers.

21:49Cheers.

21:50This result further confirms the hard work

21:53and passion that Jane has put into this business,

21:55which is thoroughly deserved

21:57and I'm very proud of her.

21:58Oh, thank you.

21:59Cheers.

22:00Cheers.

22:01Cheers.

22:02Cheers.

22:03Cheers.

22:04Cheers.

22:05Cheers.

22:06Cheers.

22:07Cheers.

22:08Cheers.

22:09Cheers.

22:10Cheers.

22:11Cheers.

22:12Cheers.

22:13Cheers.

22:14Cheers.

22:15Cheers.

22:16Cheers.

22:17Cheers.

22:18Cheers.

22:19Cheers.

22:20Cheers.

22:21Cheers.

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