00:00what are you doing oh this is a $10,000 Versace I know and I want to buy them buy them why
00:18what do you mean why I mean what do you need them for is it for a gift or want to buy them
00:29for myself do you have any problem with that no no no problem at all great so maybe you just give
00:36me back the shoes I want to look at no what do you mean no I mean that no one will help you in
00:45this boutique we're in the lead establishment and we serve respectable clients who can appreciate
00:52our products physically what did you just say listen if you want to stay in the hallway you
01:01can do it as long as you want the door is open for you so you won't get in any trouble when you
01:07drive away are you out of your mind customer support number and other salesman now customer support
01:16number and other salesman now do you hear me if you keep shouting like this I will have to call
01:21the security so one last time no one can help you in this establishment I can you're on an
01:35internship I don't care no that's not gonna happen do you think that I'm going to leave it at that
01:43really watch me smile please if you won't serve me I will put it on the social media and I will tell
02:00every world that you are humiliating people with disabilities here in your elite boutique this is
02:06just a misunderstanding no one here is trying to humiliate you if you want our intern Helen will help
02:16you Helen how can I help you mrs. I'm sorry mrs. Clarice Henderson mrs. Henderson are you interested in a
02:28specific brand or do you want to create great choice mrs. Henderson they are made for a pretty
02:37girl like you I was pretty girl 10 years ago if you're undecided we can look at some similar models
02:46things no I'm a little bit in a hurry so I can go right now okay then we'll just find your size
02:54lady can you check this Versace size 7
02:59oops we don't have any 7s no way I saw them in the back room yesterday
03:09I don't know I don't see anything but I need these exact shoes I need them wait a second
03:23um we have practically the same Versace from the same line only they are decommissioned so you'll need
03:34to pay cash but they're more expensive you know I don't have time don't you worry I have them right
03:42here in the back room so just a few minutes and you'll have your shoes in no time all right all right
03:51but hurry up please um mrs. Henderson why don't you have some coffee while you wait if it won't take a lot
03:59of time I would have some of course it'll be quick here we have a coffee machine right behind our cash
04:04register would you like an espresso yeah I would love some and no sugar please of course I'll be right
04:15back what are you gonna say now what are you doing what are you doing here I have you left a client
04:32alone on the floor Helen are you out of your mind you know the rules you should never leave the floor
04:39there has to be always an assistant on the floor go back in there right now yes no let me take the
04:47shoes right away to mrs. Henderson
04:48it's a defect yes so what what do you mean so what you can't do that Helen sweetie that woman is a
05:06creep she won't even feel a thing and besides how can you miss an opportunity to earn some extra money
05:15I never knew before that people like you put money in the pockets instead of the cash register people
05:24like me oh honey how about people like us because you know she always said I can share I'm not like
05:32that Lydia you'll have to explain everything to our manager tonight stop no Lydia oh why were you
05:40trying to sell this defective break to our customer oh can I believe this why did you try to sell this
05:48poor handicapped woman this defective shoe if you glued them up oh Helen that's so low I don't know what the
05:56bosses will say you that's a lie yeah it is but you honey are an intern and I've worked here for five
06:07years so who do you think they're gonna believe what took you so long I'm sorry I didn't realize the
06:17issues were so far in the back okay how much um just a second I'm checking the final price okay
06:29there is no moment let's try them on while Lydia ring them up
06:35they're defective she's trying to cheat you what I'm sorry defective defective she wants to teach me
06:52oh Helen what the hell is going on here you've spent a lot of my precious time I out of your mind that's
07:01it's it sweetie your game is over remember what we talked about in the back room you're fired your
07:07internship is over oh very well what a nice shoes ma'am what what ma'am what are you doing oh oops
07:17oh just as I thought that's just a mistake I can't explain stop lying Lydia Carter
07:28I'm from corporate yes and you had an undercover client today and I hear to pretend a woman in a
07:37wheelchair for him stop it you'll have a warning anyway that is the first but this thing with the
07:44heel it's too much so you're fired sweetie no no you may go now no no please also our lawyers will
07:54contact you for the reputational damage you've done to our company see you in a court you may go now
08:01how did you oh guess about the heel oh dear I've been working in this business for so many years you
08:15did a great job today thank you for that and I think that it would be fair like starting from tomorrow
08:21you will be the one in charge of the store but I'm just an intern here you can handle it you know you
08:30have something that other people don't you were not shy of me today a woman in a wheelchair and you
08:36risk it off you're a very good person you know the people like you are keeping the world turning thank
08:45you hi it's Gary they shall rather dramatize me thank you the dramatizers for following us and watching
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