I'm paying the price for their mess up 😡

Julia John

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00:00Uh, Jeff, the work looks great, but you do realize we're supposed to be doing that house and not this house.

00:07One wrong address, and now there's concrete poured on the neighbor's land.

00:11This error is going to cost him, big time.

00:14It's unbelievable. Definitely the wrong house. It's supposed to be that house.

00:20He told me great house, 1705.

00:23He's standing by the order, saying it clearly stated 1705 as the address.

00:28No, it's definitely 1703, not 1705.

00:32With the total cost climbing past $8,000, he's now trying to recover the loss from the homeowner,

00:38who may not be willing to pay for a mistake they didn't make.

00:41What's going on?

00:42Hey, um, sorry, but the curving guys were supposed to do the house beside yours.

00:47They got the address fixed up, so...

00:51Well, you better get a regular trailer, because they're not going to pull this stuff all out of here.

00:56So you don't want it?

00:57Well, of course not. I don't want it.

01:00There's no coming out ahead on a mistake like this.

01:03Still, he's trying, hoping he can recover at least some of the cost.

01:06I'll tell you what, like, instead of paying them to take it out, it's our mistake.

01:12Um, I'll give it to you for half price, $3,000.

01:15That ain't going to happen.

01:16I'll have the police out here in no time that they'll be in by being a $12,000 jug for you.

01:21Safe to say the homeowner's furious.

01:24And now he's staring down an $8,000 loss.

01:27Well, that didn't go well.

01:28But that's not the end of his troubles.

01:30Well, let's check on the guys here. They're mulching. It's not brown.

01:34That's not brown mulch either. That's all black.

01:36This one's shaping up to be another costly mistake.

01:40Well, that's not good.

01:41This whole place that takes 40 yards of mulch and they're almost done.

01:45It takes brown mulch, not black mulch.

01:48He turns to his team, determined to uncover how this happened.

01:51But nobody wants to admit they messed up.

01:54Uh, you guys know that this calls for brown, not black.

01:58I was supposed to put black here.

02:01This called for brown, not black.

02:04Well, why didn't you tell me the right color in the first place?

02:06I told you that when you left the shop.

02:08You didn't leave that on my list.

02:09Now he's heading into a tough conversation,

02:12hoping the client doesn't take it worse than expected.

02:15But it's not good news.

02:16So I went in and talked to the property manager.

02:20We've got to take this all out and we've got to put brown in.

02:22Now he's facing double the expenses, materials, time, and labor.

02:28Just when you think it couldn't get worse.

02:29It was about eight yards of mulch.

02:32Everything cleaned up. How are we looking?

02:34I didn't order any mulch.

02:36I ordered rocks.

02:38Rocks?

02:38Yeah.

02:39We did not have that in a P.O.

02:40I told you rocks.

02:43Like, so what do you want us to do?

02:44Like, I mean...

02:46I'm not paying for the mulch.

02:47But we're done.

02:49Take it out.

02:50Put in rocks.

02:52I'm going to call the office because I'm not...

02:54I just got done.

02:55It took us four hours to do all this.

02:57I'm not starting over.

02:58I don't care.

02:59I'm not paying for it.

03:00I'm not paying for it.

03:01I'm not paying for it.

03:02I'm not paying for it.

03:03I'm not paying for it.

03:03I'm paying for it.

03:04I'm paying for it.

03:05I'm paying for it.

03:06I'm paying for it.

03:07I'm paying for it.

03:08I'm paying for it.

03:09I'm paying for it.

03:10I'm paying for it.

03:11I'm paying for it.

03:12I'm paying for it.

03:13I'm paying for it.

03:14I'm paying for it.

03:15I'm paying for it.

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