00:00The entrance. See you inside.
00:03Yep.
00:30It's the map we make that's at the heart.
00:39Sweet inspiration from the very start.
00:41Hey, I'm looking back to you, everybody.
00:45Got that feeling, feeling every day.
00:48We're making up the first way.
00:51And we can taste the love of the world.
00:53Oh, I can taste the love of the world.
00:57Hi, my name is Alex.
01:00I'm a quality supervisor here at the Hershey Chocolate Factory.
01:03I was asked to be your guide today, and I can't wait to show you around.
01:08Everyone ready? Let's go.
01:14It all starts with cocoa beans, which are harvested and shipped to us from tropical regions around the world.
01:21We send the cocoa beans through large cleaning machines that screen and thoroughly remove unwanted parts like pulp and bits of cacao pot.
01:30Our cocoa experts carefully select, sort, and combine beans from various countries in precise amounts to achieve that unique and consistent Hershey's flavor.
01:43Let's see.
01:44A couple of hours, they're moving in there.
01:58You can get this one here.
01:58Let's go.
01:59Let's go.
02:00I'll take you.
02:02Let's go.
02:03Let's go.
02:34Hey everyone, below me are milling machines which grind cocoa leaves into unsweetened chocolate.
02:42Mongo leaves have been drowned down like this for thousands of years.
02:46Milling machines generate lots of heat through intense pressure and friction.
02:51The grinding turns cocoa leaves into the smooth, dark liquid used to make milk and dark chocolate.
03:04You can see the difference between the two and a half hours of the night.
03:08I am going to show you how to use the milk machine.
03:12It's a good one.
03:14It's a good one.
03:20The milk machine is going to break down like this for thousands of years.
03:24I don't know what to do with the first sweet chocolate.
03:27I don't know what to do with the browns.
03:29I don't know what to do with the frozen cheese.
03:31I don't know what to do with the chocolate.
03:36I don't know.
03:38Part of my job is to make sure all of that milk meets our high quality standards.
03:58Once it passes testing, we mix sugar into the milk using large batching tanks.
04:04We pasteurize and condense the sweetened milk and then blend in the perfect amount of unsweetened chocolate.
04:10This is where the art of chocolate making all comes together.
04:14As the mixture cooks, it begins to form delicious little pieces that we call chocolate crumb.
04:34This is where the first is all consistent.
04:36The whole thing is smooth.
04:42It takes one, two, three, real simple things.
04:44It's bitter and a little bit of math.
04:46It tastes love all over the world.
04:50We dry the chocolate crumb into a coarse powder.
05:01Then we mix in the cocoa butter we pressed out earlier and add a dash of vanilla.
05:06This brings out the chocolate's rich taste and creamy texture.
05:10And of course, that wonderful smell.
05:13We feed the chocolate crumb through steel rollers that grind and refine the chocolate until it reaches a smooth, uniform consistency.
05:27Here's our friend Kiss to explain the next step in the process.
05:31How do you find these conching machines use big granite rollers to smooth and transform refined crumb into milk chocolate?
05:42The conching process mixes and heats the chocolate, developing the rich flavor and color.
05:48Heavy rollers smooth out the refined crumb until it reaches the silky liquid texture of milk chocolate.
05:56Let's get inspired right now.
05:58After conching, we temper the milk chocolate, heating and cooling it to just the right texture and consistency.
06:07During tempering, we can mix in other ingredients such as roasted California almonds.
06:13Next, we pour the milk chocolate into molds and send them on a bumpy conveyor ride.
06:18Then we send the molds through cooling tunnels that solidify the chocolate.
06:23All of that fresh, delicious Hershey's chocolate goodness is finally ready to be packaged.
06:42Everyone has a favorite. Mine are Hershey's Kiss's Chocolates.
06:54Yep. I was filming it so Ben and Wesley could see it because they haven't been here in years.
07:05My Hershey's Love Chocolates. Special dog box.
07:14Hey, don't forget about Reese's Peanut Butter Tots. My personal favorite.
07:19Thanks, darling.
07:25It's so sweet.
07:28All the best food.
07:30You have plenty to do.
07:35It looks like our packages are ready to go, and I better get going too.
07:55It's been a privilege being your guide today.
07:57Remember that wherever you go, you're never far from a piece of Hershey's happiness.
08:02So be sure to share that goodness with the ones you love.
08:06Thank you, everyone. Bye.
08:32Hi, folks.
08:37Let's have everyone right here for a picture.
08:40Three, two, one.
08:42Okay.
08:43Everybody's saving Hershey's.
08:45Three, two, one.
08:47Hershey's.
08:48Poppy was looking around.
08:50Okay, gang.
08:51Time to go share some goodness.
08:54I'm looking for a picture.
08:58Yeah.
08:59Okay.
08:59So, my friend, once you're welcome.
09:01I'm waiting for a picture.
09:02This is all my feet.
09:04My friends are in a wall.
09:06Oh, my boy.
09:08Yeah.
09:08It's a little bit weird.
09:10Yeah.
09:10Those are people that I can't get.
09:12Because she is so angry.
09:13We are so busy.
09:15She is so angry.
09:16We are so angry.
09:17I will be so angry.
09:18We are so angry.
09:20You are so angry.
09:21Oh, my boy.
09:21I love you.
09:23We are so angry.
09:23We are so angry.
09:25You are so angry.
09:26Well, now you know the hard work, pride, and joy that goes into making every piece of Hershey's goodness.
09:51Come visit us again soon.
09:53Please remain seated until the door opens and watch your step onto the moving platform.
09:58And enjoy the rest of your day here at Hershey's Chocolate World.
10:02So long, everyone.
10:03Thanks for coming.
10:04Bye-bye.
