00:00When the region's largest car maker grinds to a halt, the impact is instant and wide.
00:07Factories fall silent, small businesses lose orders and thousands of workers find themselves waiting for news.
00:14The unions say government support is needed to stop firms going bust.
00:19Ministers argue the company has the means to ride it out.
00:22He raises a sharp question.
00:24If a cyber attack can put such pressure on an entire supply chain, who should step in to protect those jobs and businesses when the fallout lands?
00:33I actually think the cost should be split.
00:35We said there has to be a state responsibility, but equally the company needs to take responsibility for its own cyber security.
00:42It should be shared.
00:43I mean, if the company's got deep enough pockets to sort of manage it, they should be left to their own devices.
00:51But we know it's never quite like that.
00:54Yeah.
00:55Probably the company itself.
00:57I think the reason is simply because for one, it's a private company.
01:01I mean, taxpayers.
01:03I mean, there is some sort of leeway in it in the sense that because it's such a large manufacturing company, it has quite a grip on the sort of economy, not just local economy, but general economy itself.
01:14I think because JLR is part of a global multinational, I think they should have the resources actually to do that.
01:21So taxpayers shouldn't.
01:22I mean, with any company, they ride and die regarding their business decisions.
01:26And as taxpayers, we don't get a return on that.
01:29So I think it should be JLR's responsibility.
01:32JLR insists it shut down its networks deliberately to shield them, but it admits data was accessed.
01:39For customers and employees, that's not a technical detail.
01:43It's personal.
01:44In a world where more and more of our information lives online, every breach chips away at trust.
01:50And trust is what keeps people handing over their details, whether to buy a car or just to keep their wages coming through on time.
01:57We wanted to know how confident people feel that companies can keep their information safe.
02:03I'm not particularly confident to be honest with you.
02:07I think it's just, for one, it's never been, I feel like it's never been a huge concern of private industries.
02:15I mean, it's very much a sort of a user smoke screen sort of thing.
02:18You know, companies love to illustrate a sort of, or really project an image of ethical, you know, operations, you know, data protections, things like that.
02:29But to the extent to which they do so, it's always questionable.
02:33Well, not very at the moment.
02:35It's quite concerning, isn't it?
02:37You know, with all that's gone on, JLR and M&S and all this, you do wonder what you're filling in these days, yeah.
02:46I am fairly confident that big companies can do it.
02:49Again, I think there's a state responsibility and perhaps the state has been a little bit slow in getting the protections in place that there should have been.
02:58Thank you for listening to this every single day that the media should have been.
03:04.
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