product liability law explained in English with captions

product liability law explained in English with captions #consumerrights #consumerprotection #law

Transcript

00:00Hello everyone, today I am going to tell you a story of Rohan.

00:04He recently purchased a mobile phone from shop and after coming home, he found that the phone was damaged.

00:12Then he visited the shop again, asked for exchange, but he refused to exchange the product.

00:19He was confused. He don't know what to do.

00:21Nahul, Rohan friend, came for his help and he explains him there are certain laws made to protect consumer rights.

00:30The law states that if the product was found damaged or defective, then the manufacturer, distributor and seller is responsible for it.

00:40The seller has to exchange the product or refund the money to the consumer.