Skip to playerSkip to main content
  • 5 months ago
Thousands of people across the UK are being refused Personal Independence Payment (PIP) in 2025, even when they provide medical evidence and attend assessments. This video explains why rejection rates are so high, how the DWP assessments really work, and what steps you can take to challenge a decision. From mandatory reconsiderations to tribunals, discover the truth about the PIP system and learn how to protect your claim.

📌 Stay informed, prepare strong evidence, and don’t give up if you are rejected.

For more support visit: https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip
Transcript
00:00UK Help Desk DWP and Insurance Updates. Let me ask you something that could change the way you see
00:08disability benefits in the UK today. Imagine for a moment that you apply for PIP, you fill out the
00:15forms, you gather your medical evidence, you attend the assessment, and then out of no way you get a
00:23rejection letter. No daily living award, no mobility support, just a flat-out refusal. How would that
00:32make you feel, especially when you know your health condition is real and you depend on that financial
00:38support to get through each day? This is the reality thousands of people are facing right now in 2025
00:46and today I am going to tell you why so many people are being rejected for PIP and what you can
00:53do if this happens to you. Stay with me because this could make all the difference for your claim.
01:00The truth is that the PIP system has become much tougher than ever before. According to the latest
01:06figures in 2025, more than half of new PIP applications are either rejected completely or
01:13only given the lowest level of support. Many claimants are left shocked because they believe
01:20they had provided all the right evidence. The biggest issue is how the assessments are carried out.
01:26Private companies hired by the DWP conduct these assessments and they often rely on quick interviews
01:35rather than fully considering medical reports from doctors or specialists. This means that many claimants feel
01:42their conditions are not properly understood. If you have applied for PIP recently, you may have noticed that
01:49the questions are often worded in a very specific way. They are not asking about your diagnosis.
01:57They are asking about how your condition impacts your daily life. Can you cook a meal? Can you dress
02:04yourself? Can you walk to the bus stop? And if you answer in a way that makes it sound like you manage
02:11with a little effort, the assessor may decide you do not qualify, even if your condition is extremely serious.
02:20This is where many people lose out, not because they are not ill or disabled, but because the system
02:27is designed around very strict functional tests. Now, here is the part that most people do not realize.
02:35If your claim is rejected, that is not the end of the road. In fact, thousands of people each year win
02:43their PIP claim on appeal. The success rate of PIP appeals at tribunal is currently over 65%, which shows
02:53that the DWP often gets it wrong the first time. The key is persistence and strong evidence. Medical letters,
03:02care plans, prescription records, and even statements from family members or carers can all play a major
03:09role in turning a rejection into an award. But why is this happening so often in the first place?
03:16The answer is partly due to cost cutting. The government is under massive pressure to reduce
03:23welfare spending, and PIP is one of the most expensive benefits. This creates an environment where assessors
03:30are stricter and thresholds for eligibility are higher. Many people with conditions like fibromyalgia,
03:38mental health struggles, arthritis, or even multiple sclerosis report that their conditions
03:45are dismissed because they can manage on good days. Yet PIP is supposed to cover the difficulties
03:52you face most of the time, not just when you are at your very best.
03:57Let me share a real example of how unfair this can feel. A woman in her 40s applied for PIP because of
04:05severe depression and anxiety that stopped her from leaving her home alone. At her assessment,
04:13she mentioned that sometimes she forces herself to go to the corner shop with her sister. The assessor
04:20wrote in the report that she could engage with others and plan a journey, which meant she was scored
04:26zero points for those activities. In reality, she could not do these things independently.
04:33This shows how one small detail can completely change the outcome of your claim.
04:39So, what can you do to protect yourself from being unfairly rejected?
04:44First, always be honest but very clear about the difficulties you face.
04:50Do not downplay your struggles. If it takes you twice as long to do something as a healthy person,
04:57say that. If you cannot do it safely or without support, explain that in detail.
05:04Second, gather as much medical evidence as possible before your assessment. Do not rely on the assessor to
05:11understand your condition, make it crystal clear with written proof. And third, if you are rejected,
05:18do not give up. Request a mandatory reconsideration and if needed, take it to a tribunal.
05:26The tribunal is independent of the DWP and often sees the reality of people's conditions in a fairer way.
05:35The number of rejections is rising so fast that charities like Citizens Advice and Disability Rights UK
05:43are warning claimants to prepare carefully before applying. This is no longer just a simple form
05:50filling exercise, it is a battle to prove your disability in a system that seems designed to trip you up.
05:57And yet, winning a PIP award can completely change your life. It can mean hundreds of pounds every month,
06:06access to the mobility scheme, and crucially, peace of mind that your needs are being recognized.
06:14Now let us talk about the bigger picture. Why is PIP under so much scrutiny in 2025?
06:21With the rising cost of living, the number of applications has skyrocketed.
06:26More people than ever are applying for disability benefits, not just for physical illnesses but also
06:33for mental health conditions, long COVID, and hidden disabilities. The DWP is struggling to cope with
06:42this surge and as a result, delays and rejections are climbing. The government argues that reforms are
06:50needed to make the system sustainable. But for ordinary people, it feels like a never-ending fight for
06:57basic support. Some MPs have raised concerns in parliament about how unfair the assessment process
07:04is. Campaign groups are pushing for assessments to be carried out by medical professionals who actually
07:11specialize in the claimant's condition, rather than general health assessors. There are also calls for
07:18assessments to be recorded automatically to stop disputes about what was said during the interview.
07:25These changes could make the system more transparent. But until then, people like you and me have to
07:32work within the system as it stands. Here is the most important advice I can give you today.
07:40If you are applying for PIP, treat it like preparing for an exam.
07:45Do not just rely on your memory in the moment, write down examples of your daily struggles in advance.
07:52Think about the last week and how many times you needed help with washing, dressing, cooking,
07:59traveling, or managing money. Those real-life examples are gold when it comes to proving your case.
08:06And if you already have a rejection letter in your hands, remember that you are not alone.
08:12Thousands of people are in the same position, and many of them go on to win their appeals.
08:19So, as you watch this video, ask yourself, could you survive if your PIP was refused tomorrow?
08:26What would you do without that support? If the answer is no, then take action now.
08:32Learn the system, gather your evidence, and fight for what you are entitled to.
08:37Before I close, let me say this. PIP is not a handout, it is a lifeline. You paid into this country,
08:47you contributed in whatever way you could, and now that you need support, you deserve to receive it.
08:53Do not let one rejection letter convince you otherwise. The system may be tough,
08:59but with the right steps, you can overcome it.
09:03My name is Inran, and this is Sugar Health Desk, DWP and Insurance Subjects.
09:10If you found this video helpful, please like, subscribe, and share it so more people can
09:16understand what is really happening with PIP in 2045. And remember, in the description,
09:25you will find more resources and links to support organizations that can help with your claim.
09:35Thank you for watching, and I will see you in the next update. Take care.
Be the first to comment
Add your comment

Recommended