00:00If you're tracking your student loan forgiveness, stop scrolling.
00:03The U.S. Department of Education just paused all progress counters on studentaid.gov.
00:09The payment count tracker for IDR and PSLF plans is currently unavailable with no clear return date.
00:17That means borrowers can't see how.
00:19Many qualifying payments they've made toward forgiveness.
00:23This affects millions, especially those under Biden's save plan.
00:27With interest resuming for 8 million borrowers in August, the lack of transparency could delay or derail forgiveness timelines.
00:36Check your servicer's records, document everything, and stay updated.
00:40We'll break down every update as it happens.
00:44Follow News Plus Globe for more.
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