00:00As technology evolves rapidly, so too do hackers, targeting sensitive information held by governments
00:10and putting their digital defences under growing strain.
00:13It's sort of a perfect storm for a cyber attack.
00:16And if a cyber attack is effective, it can paralyse a section of society or the government.
00:21An alarming trend is laid bare in a review of the NSW Government.
00:25The state's Auditor-General has found less than a third of government agencies meet the basic cyber protection requirements.
00:33And last year, a total of 152 significant or extreme cyber risks were reported across more than two dozen agencies.
00:42Look, it is a concern, I'm going to be honest.
00:44I would like to see us meet all the criteria immediately that the Auditor-General identified.
00:51In 2020, the personal information of more than 100,000 customers was compromised by hackers who managed to access information held by Service NSW.
01:02Responding to this one attack cost the government $30 million.
01:06And the Premier warns it will cost a lot more to make all government agencies safe.
01:11You know, some of these organised crime gangs usually located offshore are pretty sophisticated and we obviously have to be on our guard.
01:18The government relies on external contractors for some cyber security measures.
01:23But the report found it had no way of measuring if they're up to scratch.
01:28External people helping you is a double-edged sword, especially if you don't have internal capability to jump in when something goes wrong.
01:37With public trust in governments at risk, cyber security is an expensive but crucial business.
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