00:00ДИНАМИЧНАЯ МУЗЫКА
00:30And we chat with Juan Pablo Ortega, CEO and co-founder of UNO, to discuss the rise of new payment solutions.
00:39Digital transformation is no longer optional.
00:43It's essential for banks to remain competitive in a rapidly changing environment.
00:48New technologies are drastically transforming the banking industry, with physical branches slowly being phased out.
00:55Operations across all departments like remittances, payments and investments will be made in the cloud.
01:02Innovations such as AI and automation are proving to be invaluable, reshaping how banks offer their services like digital cards and chatbots.
01:12On the flip side, with the advancements of AI, financial crime is becoming increasingly sophisticated, prompting the need for stricter prevention measures.
01:20Last year, over 50% of banks reported a rise in business fraud, while consumer fraud losses amounted to over $10 billion.
01:31So, how is the industry evolving in the digital era? And what does the future hold for traditional banks?
01:38I sat down with Yusuf Al-Nemar, Group Chief Business Officer of Qatar National Bank, to discuss how a legacy bank like QNB is embracing technology and digitalisation.
01:49We're excited about digital banking.
01:53I think this is today, this is the talk.
01:56Everybody wants to apply for a digital banking license.
02:00We are living in the digital era now.
02:03And soon, you will not see branches, probably in a couple of years ahead.
02:09Our strategy is really to provide seamless banking service worldwide.
02:15We have a presence all the way from the UK, all the way to China.
02:21We are in more than 28 countries.
02:23Banking is evolving and is advancing to the next stage because of technology.
02:28Today, the spending on technology is huge.
02:31The rise of online-only digital banks, or neobanks, has dialed up competition in the financial services market, especially among younger consumers.
02:41Our reporter Cyril Fornares is in Switzerland, where neobanks are giving their traditional predecessors a run for their money.
02:50Hello, Laila. I'm here in Geneva, where financial institutions like banks are a normal part of the Swiss landscape.
02:58But that's quickly changing.
03:00New digital players, known as neobanks, are making their marks.
03:05There are banks that operate mainly online, without any physical branches.
03:11Let's take a look.
03:14Alpian is a neobank that coughed out a place for itself in this growing market.
03:20The private bank convinced thousands to open free accounts in just minutes by offering them premium services and a host of attractive benefits.
03:29They like discretion, they like data privacy, and they like financial security.
03:34They also like having a very good service.
03:37So how do you answer to this?
03:39Throughout our hybrid model, cutting-edge technology with human expertise.
03:44If you want, you can be accompanied by a wealth advisor directly through your phone.
03:49And at the same time, we keep evolving all the time.
03:53We are purely digital.
03:54We have no legacy at all.
03:56So for us, it's very easy to move.
03:57It's very easy to be agile.
03:59From one week to another one, we're able to implement new technologies very fast.
04:03Studies show that the Swiss are particularly loyal to their bank, but more are turning to digital banks every year.
04:11I have a physical bank and also an online bank.
04:14I did it recently because there were a lot of advantages at the non-fraies in the foreign country.
04:19It's very practical in reality, I don't regret it, but I have well preserved a physical bank also in plus.
04:23I haven't necessarily had the opportunity to create a bank in a online bank.
04:28I never thought of it, just simply, I always had a bank with a physical bank.
04:31I like to have something that I can talk about, have a contact with someone.
04:37According to a report by financial experts at Deloitte, Swiss retail banks are falling behind in digitalization,
04:48giving neobanks like Alpian an opportunity to drive innovative change.
04:54Over to you, Leila.
04:55Other than neobanks, emerging trends in payment methods are also shaking up traditional banking.
05:02I spoke with Juan Pablo Ortega, CEO and co-founder of YouKnow,
05:07a company that provides innovative payment solutions to explore how alternative methods are reshaping the financial landscape.
05:15We have seen a rise of APMs, alternative payment methods.
05:22So for a while, companies used to expand accepting credit cards and debit cards.
05:26But then you look at, for example, Saudi Arabia.
05:30Only 20, 30% of the population have a visa or a MasterCard.
05:34Most of the people use MARA, which is the local domestic scheme.
05:38We go into Indonesia.
05:40Indonesians love their wallets.
05:42You have Ovo, you have Dana, you have GoPay, you have GrabPay.
05:46So we're seeing an emergence of different payment methods,
05:50and we're seeing that this is a struggle for companies.
05:52Because then I have to expand, I have to do more integrations.
05:55In terms of new technologies where we're seeing encryption, authentication,
06:00we are the launch customer with MasterCard of being able to pay with passkeys.
06:05Passkeys are these cryptographic keys that you save in your device.
06:08We're seeing a big future of stablecoins.
06:12Stablecoins at USCC, USEP, I think is going to become the norm
06:16as people want to pay around the world.
06:20Now it's time for our regular feature, Business in 60 Seconds.
06:24Start the clock.
06:25Lenovo is gearing up to announce Q4 2025 earnings,
06:29having recently unveiled its transformable laptop with a screen
06:32that can flip and fold.
06:34The device features a high-resolution display with touch capabilities.
06:39It provides users with an immersive visual experience,
06:42showcasing the company's focus on innovative product designs.
06:46Ralph Lauren is preparing to reveal its fourth quarter 2025 earnings report
06:50as the US fashion house has worked to reposition itself,
06:54focusing on its core product strengths like cable knit sweaters and blazers.
06:59Effective marketing, such as being chosen to dress the US Olympic team,
07:02has continued to strengthen its trendy image.
07:06And Zoom is set to release its first quarter 2026 financial results.
07:11The video conferencing company has made various technological advancements.
07:15This includes the new Zoom business services for marketing, customer care and sales.
07:20It's also enhanced its offering for content creation and asset management.
07:25So, while the banking behemoths of the world still dominate the financial services market,
07:32digitalisation and innovation are essential to compete with the emerging players.
07:37For consumers, this means learning to adapt to a new way of saving and spending their money,
07:42and perhaps banking on a digital future.
07:44Well, that's all the time we have for on this edition of the show.
07:48Thanks for watching.
07:49Please do check out euronews.com for all your latest business news,
07:53and join us again next time on The Exchange.
