Robot waiter becomes a star attraction at Havana restaurant
Despite frequent power outages and limited access to advanced technology, the eatery made a bold move to modernize, gradually integrating digital tools into its customer experience.
READ MORE : http://www.africanews.com/2025/04/17/robot-waiter-becomes-a-star-attraction-at-havana-restaurant
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00:00In a city known more for its classic cars than cotton-edge tech, a restaurant in Havana is turning heads and going viral, thanks to a high-tech new team member, a robot waiter.
00:13Donna Alicia, a restaurant located in the heart of the Cuban capital, has captured public attention with its futuristic service.
00:21The robot is going to come here and bring me the food I ordered. This is like the movies. The robot does everything. It brings me food. It says, thank you. I reply, you're welcome.
00:38The novelty has helped the restaurant attract courier's locals and international visitors alike.
00:44Sometimes I'm so, very, very, you know, tired. Anyway, I cannot communicate another Cubano, so music or something.
01:02And just a touch panel, all right? I can take everything.
01:07Despite frequent power outages and limited access to advanced technology, the E-tree made a bold move to modernize, gradually integrating digital tools into its customer experience.
01:24It was an interesting idea to bring a robot to Cuba. It has allowed us to get to other type of customers and surprise them because it's something new.
01:34While robot waitstaff are increasingly common in countries like Japan and South Korea, they are a rarity in Cuba where technology innovations often face infrastructure hurdles.
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