00:00In order to cross tolls and avoid traffic jams, FastTrack technology was introduced.
00:07However, even after FastTrack, long queues are seen on toll plazas.
00:11After this, changes were made to the rules regarding FastTrack, but even after that,
00:16the problem of traffic jams remained the same.
00:18Now, new rules have been introduced regarding FastTrack, so let's know what these rules are
00:23so that you don't have to face any problems.
00:26You will be penalized if there is less balance, delay in payment, or FastTrack is blacklisted.
00:32The purpose of this is to reduce the long queues on tolls due to the problem in FastTrack.
00:37If FastTrack remains inactive for more than 60 minutes and after 10 minutes of crossing tolls,
00:49then your transaction will be rejected.
00:52In this case, the payment error code 176 will be written and it will be rejected.
00:57So, if after crossing the toll reader of the vehicle, the toll transaction is done in more than 15 minutes,
01:03then users will have to pay extra charges.
01:06Earlier, users could recharge FastTrack at the toll booth and go ahead.
01:10Now, you will have to recharge FastTrack in advance.
01:13In addition, there have been some changes in FastTrack validation.
01:16According to NPCI's Circular on January 28, it will be mandatory to complete FastTrack transactions within a time limit of 30 minutes.
01:23Two conditions have been added to this.
01:25One is 60 minutes before the toll scan.
01:28If FastTrack has more than 1 hour in the condition of blacklist, hotlist, or less balance,
01:34then the transaction will be unaccepted and rejected.
01:38After 10 minutes of toll scan.
01:40As I told you earlier, if FastTrack remains inactive or blacklisted for 10 minutes after scanning,
01:45then the transaction will be rejected again.
01:47If both these conditions are met, then the system error code 176 will be rejected.
01:54And the user will have to pay double the toll charges.
02:01FastTrack accounts have been divided into two categories.
02:04One is whitelisted, i.e. active.
02:06And the other is blacklisted, i.e. inactive.
02:09So, there are some reasons for FastTrack being blacklisted.
02:13First, if your balance is insufficient.
02:15Second, your KYC verification is pending.
02:18And third, if there is something wrong with your vehicle registration.
02:21So, under the new rules, if your FastTrack has been blacklisted 60 minutes before reaching the toll booth,
02:27and you want to save it by recharging it at the end moment, then you cannot save it now.
02:33However, if it is recharged within 10 minutes of the toll scan,
02:37then you will have to pay double the toll charges.
02:44The purpose of this new system is to make the toll collection more transparent,
02:48so that traffic jams can be stopped at the toll plaza and your travel can be made easier.
02:54Users who do not know these changes may have to pay extra charges.
02:58Therefore, it is important that all the vehicle owners maintain their FastTrack properly.
03:04What should FastTrack users do?
03:06So, to avoid penalties and extra charges,
03:09FastTrack users have to take some precautions to ensure the toll transaction properly.
03:15First, if you are going on a long trip, then you should have sufficient balance in your account.
03:21Second, to avoid being blacklisted, you have to update your KYC details from time to time.
03:27Third, before reaching the toll plaza, you should check your FastTrack condition once.
03:33If the user has updated information and manages it properly in FastTrack,
03:38then you can easily move forward according to the changed rules.
03:42And you can avoid any delay or any unnecessary penalty.
03:46And the second change will be that there will be a significant reduction in the condition of the traffic jam at the toll plaza.
03:55What do you have to say about these new rules?
03:57Do tell us by commenting.
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