00:00Surah Anjaya was inaugurated on July 1, 2023.
00:08Since then, many programs and activities have been held.
00:15But I will highlight a few main things.
00:19First,
00:23Surah Anjaya has held a very aggressive engagement session.
00:32We call it a regular engagement program.
00:36It meets all the leaders and all the police formations.
00:42IPK, IPD, Balai Polis, Pondok Polis.
00:47All of them, from the leaders to the police formations.
00:53What do they want to see?
00:55They want to see the aspects of the needs and virtues of the police.
01:00They want to see the aspects of management,
01:04management of contracts,
01:06resources,
01:08inventory,
01:09logistics,
01:10finance,
01:12workload.
01:15From there, Surah Anjaya will rise to the surface.
01:21Second,
01:24Surah Anjaya has succeeded in developing a system for the management and control of the system.
01:31In short, SPICS.
01:34Core Business.
01:36Surah Anjaya can only be built
01:39based on the complaints that have arrived.
01:42The more complaints that have arrived,
01:45the higher the public's confidence in Surah Anjaya
01:50to carry out the task.
01:52So, they have also developed this complaint management system.
01:56And if there are no obstacles,
01:58we will launch it next month.
02:00Through this method,
02:02it will replace the current complaint system.
02:05Email,
02:06come in person,
02:07send a letter,
02:08those are no longer needed.
02:09They can continue to report using this system.
02:13When this system starts to operate,
02:17we will be able to easily,
02:19for example,
02:20if we want to produce an annual report
02:23with details,
02:24statistics,
02:25complaints that have been received,
02:27that have been completed,
02:28that are still pending,
02:29we can do it.
02:31We can also provide real-time updates.
02:35Which means,
02:36when this system is built,
02:38we can have a dashboard
02:41to track the status of the complaints.
02:47We will also use this to engage with the media more often.
02:52With this method,
02:54we will be able to increase public confidence
02:59in Surah Anjaya
03:03as soon as it starts to operate.
03:06The third thing is
03:08investigation of misconduct.
03:10Starting from July 1, 2023,
03:12the investigation will continue.
03:14We are aware that the IPCC Act states
03:17that there are complaints that the IPCC can investigate
03:21and can prohibit punishment.
03:24There are also complaints that the IPCC receives
03:28but it has to report to the MSCC
03:31because it is a criminal element.
03:33There are also complaints that the IPCC receives
03:37that involve serious crimes
03:39but it has to report to the police
03:41because the police have a CID.
03:43If it involves other issues,
03:45the IPCC can report to the Integrity Department.
03:52So far,
03:54the IPCC has managed to open 8 investigations
03:58and 4 of them have been solved.
04:02The city of Melaka has touched on accountability and integrity of the PDRM
04:07from the perspective of misconduct.
04:09I want to see from the perspective of the group
04:13of misconduct allegations against police officers.
04:17Including a re-study of the implementation of the state police chief order
04:23IGSO
04:25to improve the weaknesses in the aspect of accountability
04:30and to act on the allegations throughout the term of office.
04:35That's all.
04:41Honourable colleagues,
04:43every month,
04:44I will hold a meeting of the Surajaya
04:47of the SPP police force.
04:50Surajaya is appointed by Deputy Chief of Police.
04:55Aside from discussing about the ability of the police officers,
05:01we also discuss about the order.
05:04For your information,
05:06since I came here,
05:08before this,
05:09I inherited the burden of unfinished cases.
05:13Since I came in May 2012 until now,
05:16there is no longer an unfinished case.
05:19There is no longer a case.
05:21The case is postponed.
05:23There is an ongoing case.
05:25Because the investigation by the Integrity Department
05:28has to be postponed
05:29according to the order of the State Police Chief.
05:32This means that the current system,
05:34the current process,
05:36is to avoid the occurrence of delay
05:41in making a decision on a particular case.
05:44Before I came in,
05:45there was a case of 6 years without a decision.
05:487 years without a decision.
05:50The police officers are already exhausted.
05:52As long as they are involved in a particular case,
05:56they cannot be promoted.
05:59They cannot be trained.
06:01That is already a punishment.
06:036-7 years.
06:04That is why when I came in and investigated,
06:07I thought that this could be solved immediately.
06:10Where is the problem?
06:11There are not enough law enforcement officers.
06:14So we added more law enforcement officers
06:16in the SPP department.
06:17Finally, everything is solved now.
06:19Thank you for your attention.
06:21We have to not only act justly,
06:26but we have to be seen to act justly.
06:28And we show our commitment
06:31to solve this case.
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