00:00The dread of running late for a train and then remembering you have to print off your ticket is something that affects us all.
00:07But for Jason in Medway, who lives with a disability, it's more than just that.
00:12He suffers from functional neurological disorder.
00:15That means he often experiences movement problems and printing off a ticket can add that extra bit of stress to his journey.
00:22But with a new contactless payment system being introduced across some stations in Kent, he says it could make his travel easier.
00:29It does benefit me in a few ways because of my mobility and my handling of cards as such.
00:37I find it a bit of an issue to carry a lot of things around with me.
00:41I'm wanting myself to do functions and my body doesn't do it all the time.
00:46I generally just like would prefer a quick and easy method for me in order for me to get through the gates and that could be one of the ways for me to help me out.
00:57There's six stations across Kent that will have this new tap in and tap out payment system introduced.
01:03That means that commuters will no longer have to wait to print off their ticket in order to get to their next destination.
01:09But those stations are all located around the Sevenoaks area.
01:12Although this scheme will benefit Jason, he asks for more to be done to make travel accessible for all.
01:19For disabled people, we do need to have a better system in the public service in order to help us out.
01:26Whether it's the little things too, paying for something, the process is sometimes too much for us.
01:33We need something that will help us.
01:35For me, we need that part of the process to be made a lot easier than what it is.
01:41But it's not just Jason who's calling for change.
01:44Disability Assist is a charity that supports people with disabilities in Kent live more independent lives
01:50and is urging for the system to be introduced across all stations in the area.
01:55I think all stations need to have this available.
01:58Why can't we have it here in the UK where when the train pulls up, it's level with the platform.
02:07We wouldn't need any help at all.
02:09Let's have more people on at the train stations ready to assist disabled people.
02:15In a statement, a spokesperson from the Department for Transport said,
02:27The tap-in and tap-out system will come into effect from the 22nd of September
02:31and while it will help make travel for those living with a disability like Jason that little bit easier,
02:37he says there's still improvements to be made.
02:40Mahima Abedin for KMTV.
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