00:00 A week after the problem in Rizal, some residents are now spending yellow and stinky water from the river.
00:12 Manila Water explains it to us in the story of Mackie Pulido.
00:16 Yellow and stinky.
00:21 This is the water that is coming from the river that many customers of Manila Water in Angono, Binangonan and Cardona, Rizal
00:28 since Wednesday last week.
00:30 It's yellow, yellow.
00:32 It's like we have a canal, a canal.
00:34 It's like we have a canal, a land.
00:37 Jenny's daughter got injured in her arm due to excessive swimming
00:41 since using the stinky water.
00:44 I couldn't sleep because of the extreme swimming.
00:46 But Cassandra said that there's no choice but to swim.
00:50 It's hot when you're not able to swim.
00:52 That's why I'm just enduring it.
00:54 They are also worried about the expenses if they still use purified water for bathing.
00:59 For now, they are buying four gallons of purified water for drinking, cooking and washing food.
01:06 That's an additional 100 pesos every day since last week.
01:10 18,000 service connections are affected.
01:13 Even for small businesses like Jessica's, she's already worried about the additional expenses.
01:19 She's using 10 gallons of purified water every day for her business
01:24 instead of not using tap water.
01:27 I'm afraid that my business will be affected.
01:29 It's affecting us a lot.
01:31 That's why I hope that it will be like before.
01:36 Manila Water explained that algae or moss in Laguna Lake
01:40 that is collected by the water supply
01:42 due to the sudden rain after the extremely hot weather.
01:45 Cardona Water Treatment Plant did not allow it.
01:49 We have chemicals to treat and remove it.
01:53 But since the level of organisms is high,
01:58 we can't do it now.
02:00 We will gradually add more to our treatment process
02:04 until we address the quality that is produced by Cardona Treatment Plant.
02:11 Manila Water said that the water quality will gradually return to normal starting today.
02:16 It will start to rain as long as the water is supplied instead of Laguna Lake.
02:21 Manila Water also said that the water is past the parameters of the RIPO
02:25 even though it's yellow and it's smelly.
02:27 Maybe the reason why some residents are complaining is not because of the water.
02:30 It's above all the parameters that are set by our DOH,
02:36 the Philippine National Standards for Drinking Water.
02:39 But some customers said that they were charged for buying purified water.
02:44 It should be deducted from their bill.
02:46 If possible, we can't afford to buy that.
02:51 We can't afford that.
02:54 Manila Water said that it depends on the decision of the MWSS Regulatory Office.
03:00 MWSS is investigating this and it depends on the result
03:04 if the affected customers will receive a refund.
03:07 For GMA Integrated News, Mackie Polido, for Tutok Tlaloc, 24 hours.
03:12 [Music]
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