00:00 It's Benzinga and here's what's on the block.
00:02 Emirates Airlines CEO Tim Clark issued an apology letter to customers after historic
00:07 rains in Dubai caused flooding and flight disruptions. Hundreds of flights were grounded
00:12 and thousands of passengers were stranded at Dubai airport due to flooded roads and staffing issues.
00:17 Clark acknowledged the airline's response was far from perfect and understood customer frustration
00:21 over long queues and lack of information. Over 400 flights were cancelled and many
00:26 were delayed in the days following the storm as operations remained challenged.
00:30 Clark praised staff efforts but said over 30,000 bags remain to be returned to owners.
00:35 Regular flight schedules have since resumed but it will take more days to clear backlogs.
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