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  • 2 years ago
Emirates Airline CEO Tim Clark issued an apology letter to customers after historic rains in Dubai caused flooding and flight disruptions. Hundreds of flights were grounded, and thousands of passengers were stranded at Dubai airport due to flooded roads and staffing issues. Clark acknowledged the airline's response was "far from perfect" and understood customer frustration over long queues and lack of information. Over 400 flights were canceled, and many were delayed in the days following the storm as operations remained challenged.
Transcript
00:00 It's Benzinga and here's what's on the block.
00:02 Emirates Airlines CEO Tim Clark issued an apology letter to customers after historic
00:07 rains in Dubai caused flooding and flight disruptions. Hundreds of flights were grounded
00:12 and thousands of passengers were stranded at Dubai airport due to flooded roads and staffing issues.
00:17 Clark acknowledged the airline's response was far from perfect and understood customer frustration
00:21 over long queues and lack of information. Over 400 flights were cancelled and many
00:26 were delayed in the days following the storm as operations remained challenged.
00:30 Clark praised staff efforts but said over 30,000 bags remain to be returned to owners.
00:35 Regular flight schedules have since resumed but it will take more days to clear backlogs.
00:39 For all things money visit Benzinga.com
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