00:00 We thought we'd found our dream home here and then about three weeks after getting the keys
00:12 we started noticing on the around the window on the window ledges little black what looked like
00:20 little black dots and we'd wipe them away and then they'd just reappear very quickly and we
00:25 couldn't figure out what it was. Eventually I've got my phone and I sort of photographed one and
00:48 then enlarged it and it turns out it was a tiny little what I thought was a mite which turned out
00:54 to be a plaster beetle. Two to three weeks later we had a huge infestation of plaster beetles they
01:13 were all over the floors they were all over the windows all around the house every room.
01:17 We also found that the only way to kill them was through a heat treatment process which is quite
01:33 expensive. Luckily for us the developers agreed to pay for that which achieved the goal of removing
01:42 the infestation. The only problem was was that it was there was a good chance it will come back
01:48 because the beetles live and feed off mould and fungus so we decided we'd remove some skirting
01:56 boards to see what was behind and found that they were yeah covered in mould.
02:00 Yeah
02:13 We've had various reports done we've had cavity wall specialists in who have drilled into the
02:26 wall and found that the cavity wall insulation which is like a rock wool mineral wool type system
02:36 is wet through and that is where the problem has come from so unless we can dry that out we're
02:45 never going to be able to cure this problem. The developers Applethwaite have washed their hands
02:57 of it basically blaming us saying that because we didn't move in right away and run the central
03:02 heating that's what's caused this but every building report we've had done has said that's
03:08 not the case. We've even brought NHBC in who have also confirmed that that's not the case and it is
03:14 down to the developer and they should be putting it right but they refuse to so the NHBC have said
03:20 that they'll cover the cost to do the repair and then deal with it with the with the developers
03:26 hopefully within the next couple of months we'll be able to move in properly.
03:30 [BLANK_AUDIO]
