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NewsTranscript
00:00 Two freight forwarders were complained of because of the absence of return boxes every other day.
00:07 An OFW has returned to the Philippines but the shipment is still not there.
00:12 Jun Veneracion has a report.
00:14 The eyes of OFW Lugacusan are filled with joy when he is able to fill the big return box
00:24 that is the result of the hard work and exhaustion of working in Kuwait.
00:27 The contents of my return box are branded shoes, my bags, my children's school supplies, branded t-shirts, and perfumes.
00:41 Last August, the return box of Luzon Express Cargo was collected.
00:46 Christmas and New Year have passed, but nothing has reached his loved ones.
00:51 We did not push the contents, we are just crying.
00:56 According to the group of OFW Assistance Advocates,
01:00 more than 100 OFWs have filed the same complaint against the same freight forwarder.
01:07 What we call this is not normal anymore, it is a scam, a return to the country scam.
01:14 We are still trying to get the return of Luzon Express Cargo, but they have not yet been able to do so.
01:20 The Bureau of Customs is investigating this and possibly recommending a blacklist.
01:25 If we see that it is pending and not being processed, we will not recommend it, we will file a case against it.
01:33 Erica is not a real name, while her countryman Cargo is the one who is being complained.
01:38 It has been two years since he returned to the Philippines from Oman,
01:43 but the return box that he brought has not yet arrived, which is worth half a million pesos.
01:49 It has been two Christmas that have passed, Christmas and New Year have passed, but the return box has not yet arrived.
01:56 We are also trying to get the return of Cabayan Cargo, but they have not yet been able to do so.
02:02 According to the Customs, they have previously called Cabayan Cargo because of the same complaint.
02:07 According to the Customs, Erica is hopeful that her deliveries will be released soon.
02:12 About Cabayan, their local forwarder, Insurance World, after their complaint to us,
02:19 they committed to fix it. They will pay and deliver the three containers that they abandoned here.
02:28 Jun Valera Sho, reporting for GMA Integrated News.
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