00:00 The Bureau of Customs has released a list of local and foreign forwarding companies
00:05 that have a record of abandoning their return boxes.
00:08 The agency has also placed a check to alleviate the problems of those who have not yet arrived.
00:15 Chino Gaston was the one who was caught.
00:17 The OFW, Zaldy Pahati, has been saving for almost a year
00:24 the return boxes for his children and parents. He said he sent four return boxes last May.
00:32 But only one arrived to his family in Calumpit, Bulacan.
00:37 In this picture taken last year inside the warehouse in Bulacan,
00:41 where return boxes are being collected, he is missing.
00:46 One of the claimants of the box took that picture.
00:50 I saw that picture and that's the exact location of my box.
00:54 According to the Bureau of Customs, the main reason why the return boxes are being delayed or not arriving
01:02 is because foreign forwarding companies and their local Filipino partners have problems.
01:07 For example, if a foreign forwarder cannot pay the local deconsolidator,
01:12 he also has no payment to release the shipment.
01:15 Most of the problems are from forwarding companies from the Middle East.
01:20 The consolidator and their deconsolidator are teaching each other.
01:23 The deconsolidator, by the way, is the local counterpart.
01:26 That's why it's said that sometimes, it's like a modus for others.
01:30 When it comes to this, the OFW will immediately file an affidavit of express abandonment.
01:35 They're saying that they're not interested in collecting the return boxes.
01:38 According to the Customs, the return boxes were abandoned last year.
01:44 But the BOC found a way and delivered more than 9,500 boxes.
01:50 To solve the problems of the affected companies,
01:53 they filed a two-million-peso bond before the deconsolidator was allowed.
02:00 The BOC also has a memorandum of agreement with the Department of Migrant Workers
02:04 so that foreign forwarding companies can file complaints abroad.
02:10 According to the Customs, foreign forwarding companies should not use records of abandonment of return boxes.
02:17 They issued a list on their social media pages of local and foreign forwarding companies
02:23 that have a record of abandonment of return boxes.
02:26 If there's a missing return box,
02:28 they should report it to the social media pages of the BOC or call 870-5600.
02:36 For GMA Integrated News, Shinugasol and Katutok, 24 hours.
02:42 [Music]
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