00:00 Over the last 18 months, our members have reported more than 126 procedure complications
00:16 which has been treated by them.
00:18 And the main issues include disfigurement or deformities, infections, sinuses, discharge,
00:30 extrusion of implants - implants are materials which are inserted under the skin - and there
00:36 has been a few deaths.
00:40 All these procedures have been done by unauthorised practitioners and non-doctors.
00:45 And I believe that there are many more people affected by this who have not come forward
00:52 for treatment or who have asked so that their treatment can be done in confidentiality.
00:59 Due to this sudden, rampant increase in the number of cases, some people call it post-COVID
01:05 revenge operations or revenge procedures.
01:09 We feel that it is our duty to inform, educate or more to empower the public.
01:15 The best way to proceed if they wish to pursue an aesthetic procedure or beauty procedure
01:20 is to be aware of red flags.
01:24 So the red flags I would like to mention are if these procedures are being done in unregistered
01:32 premises, this is a red flag.
01:35 If the practitioner's name is not displayed, you don't know who is doing this, it is a
01:39 red flag.
01:40 You have to be careful.
01:41 If you think that sterility is improper, then you have to be careful.
01:46 Products are not specified, this is another red flag.
01:49 They are not telling you what they are putting under your skin.
01:52 If you are doing a procedure, you must know what is being inserted.
01:57 It must be medical grade substance which goes under your skin.
02:01 A procedure which is very cheap, discounted cost, you have to be careful.
02:09 Most medical procedures, all our members have to go through a fee schedule for charging.
02:17 So if a certain procedure is done, the fee is fixed, there is a fee schedule.
02:24 It is not possible to bring that down or up very much.
02:28 It is very easy to check if your doctor is authorised to do invasive procedures.
02:33 All plastic surgeons are specialists, they are registered under the National Specialist
02:39 Register by the Malaysian Medical Council.
02:43 So there is a website, NSR, National Specialist Register website.
02:48 If you go and key in the doctor's name, it will come out with a registration number.
02:52 If it doesn't come out, this doctor is not a specialist.
02:56 The Medical Practice Division of Ministry of Health, Kementerian Kesehatan Malaysia,
03:04 also has an Instagram page.
03:06 In this page, you can place queries, you can put complaints, you can also verify whether
03:12 a certain person is an authorised person to do the procedure.
03:17 You can even ask whether this place of practice is the correct place.
03:23 We have received many cases, last year to now, actually, but just coming to see us,
03:32 we got about 10 cases just coming to see us.
03:38 We also entertain a lot on the phone call, where the victims are too shy to come and
03:45 see us.
03:46 So as I say, whoever come and see me, whoever what, either we have to refer them to our
03:53 specialists, or they come for legal advice.
03:58 So what we are telling today, the press conference today, is that please, please, I beg you all,
04:07 to not simply respond to all these advertisements, where you are seeing the online, all these
04:13 things, Facebook and all.
04:17 Please.
04:18 You want to be beautiful, you can be beautiful, but go to the right doctors, right person.
04:28 Thank you.
04:29 Thank you.
04:29 Thank you.
04:34 [BLANK_AUDIO]
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