00:00 After several years of rough air during the COVID-19 pandemic, it's smooth sailing again
00:04 for the airline industry.
00:06 Unfortunately, not all flying experiences are the same, so experts at Air Advisor published
00:11 a list of the top 10 U.S. airlines so you know before you go.
00:16 The worst airline in the U.S. is Frontier Airlines.
00:19 It may be inexpensive, but people aren't thrilled with their experience while flying.
00:24 Spirit is also one of the worst airlines because it has a pretty bad customer reputation score.
00:29 According to the study, Delta Airlines was crowned the best U.S. airline because it scored
00:35 high in the comfort and reliability categories.
00:37 These categories happen to be two of the most important factors in most travelers' opinions,
00:43 according to the research.
00:44 United Airlines also topped the list with customers saying it's family and pet friendly,
00:49 which can be crucial to some travelers.
00:52 Air Advisor analyzed data from January 2022 until May this year and based the results
00:57 on criteria like reliability, comfort, safety, price, customer reputation, and professional
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