United Takes Flak From Passenger Over First Class Seat

  • 6 years ago
United Airlines has apologized to a traveler who accused the airline to giving her seat to a House Representative.
The airline gave the passenger a $500 travel voucher as part of their apology.
Jean-Marie Simon claimed that United gave her first-class seat to Representative Sheila Jackson Lee on December 18th.
Simon added that she was given a seat in Economy Plus on the flight.
But a United spokeswoman stated their internal system shows that the passenger canceled her seat after a weather delay.

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