PMP® Exam Prep Online, PMP Tutorial 32 | Planning Process Group | Plan Quality Management | Cost of Quality | Cause and effect diagram | flowcharts | Checksheets | Pareto Diagrams | Control Charts | Histograms | Scatter Diagram | Benchmarking | Design of Experiments | Statistical Sampling | Additional Quality Planning Tools: • Brainstorming: This technique is used to generate ideas. • Force field analysis: These are diagrams of the forces for and against change. • Nominal group technique. This technique is used to allow ideas to be brainstormed in small groups and then reviewed by a larger group. • Quality management and control tools: These tools are used to link and sequence the activities identified Output: Quality Management Plan | Process Improvement Plan | Quality Metrics | Quality Checklists
