Social Customer Service - Innovating Customer Service Through Twitter
  • 10 years ago
Social Media. Vocalcom allows you to harness the power of social media to reach your customers and prospects.

The Vocalcom Social Center is engineered with social media built-in so you can reach out and engage, monitor, and support your customers wherever they are. Vocalcom enables social media conversations to happen, but also to go to private conversation; seamlessly moving to a call or to a live chat behind a firewall, in a secured environment.