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The Happiness Industry: How the Government and Big Business Sold Us Well-Being Review

Big Data, Big Truths Review

Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World Review

Full Version The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand

S.M.I.L.E: How a People-First Philosophy Creates Extraordinary Sales Review

American Consumer Society, 1865-2005: From Hearth to HDTV For Kindle

Full Version Retail Therapy: Why the Retail Industry Is Broken - And What Can Be Done to Fix It

Full Version The Next Billion Users: Digital Life Beyond the West For Kindle

Full Version The Brain Audit: Why Customers Buy (And Why They Don't) For Kindle