The Centre for Organisational Excellence Research (COER), led by Dr Robin Mann , undertakes benchmarking and business excellence research and consultancy. COER consists of three entities:
COER Massey University is the RESEARCH arm and focuses on "Acquiring Knowledge". It administers doctoral research programmes in business excellence and benchmarking.
BPIR.com Limited is the KNOWLEDGE TRANSFER arm and focuses on "Best Practice Sharing" through its website.
COER Limited is the CONSULTANCY arm and focuses on "Applying Knowledge". It provides consultancy services in business excellence and benchmarking.