00:04In fact, we have an update coming in now.
00:06Microsoft has given an update, it says, on its server outage.
00:10It says we have made additional progress towards service recovery
00:14with recovery actions completing across portions of the affected infrastructure
00:18in the Asia-Pacific region.
00:21Traffic is being gradually restored
00:23and we are seeing improvement in key customer scenarios as well.
00:26Focus is now on extending recovery actions across affected infrastructure
00:31in other regions as well.
00:33So Microsoft there, since the sheer volume of numbers
00:36comes from the Asia-Pacific region as well,
00:39they've made it a point to underline that,
00:42to say that they have made significant recovery,
00:45additional progress to be precise here.
00:47Additional progress has been made during the service recovery,
00:51specifically in the Asia-Pacific region.
00:54And once that is gradually restored,
00:56they will be looking at improving the scenario
00:58in other parts of the world as well.
01:03All right, Saurabh Singh from Tech Today joins us
01:06for more details on these stories.
01:09Saurabh, there are three kinds of theories online.
01:11One, it's a hack.
01:13Number two, well, too much of AI and very little of engineers.
01:20This is why engineers, when you fire them,
01:22this is what happens, that's the second theory online.
01:25And the third theory really is
01:27that the servers simply do not have the capacity
01:30and they were not given additional support.
01:32The constant, you know, mechanism to ensure
01:36that their servicing happens has not happened
01:38because the speed of which AI is really growing.
01:41Are any of them true?
01:43Are none of them true?
01:45And how long are we expecting this to go on?
01:48So it's a very evolving thing.
01:50Microsoft itself hasn't given out the exact details.
01:54All of these three theories that you mentioned,
01:56they are, of course, actively being discussed online.
01:58But we do not have clarity as to, I mean, which one is true.
02:03Of course, Microsoft says that servers have been sort of overwhelmed.
02:07And this is what's causing the exchange online errors
02:11because of which Outlook and services that, you know,
02:15are used in communication, right,
02:16from calendar to scheduling, they are not working.
02:20It's been over 17 hours and the company is fixing.
02:23They made some improvements.
02:25They have informed that recovery is happening.
02:29It's going to take some time, though, it seems.
02:32Sometimes, so they can only thank the calendar that it's the weekend.
02:37So they'll have a bit of a relief to actually restore this.
02:40But any idea then on, is it really,
02:44when they say server capacity is limited,
02:47what exactly does that mean?
02:49Does that mean some servers were not repaired in time?
02:53Does that mean there was suddenly too much of a load?
02:55Which the second one seems unlikely
02:57because there's been no activity really that will get people online.
03:00It's not like ChatGPT under some, you know, meme has crashed.
03:05It's not like that in this scenario.
03:06So what exactly does this mean?
03:08Server crashing, what could the possible reason be?
03:11So Microsoft has sort of given some clarity
03:14that that was not really the case.
03:17A second reason that they've also quoted alongside
03:20is that they pushed out a configuration update
03:23and which is when these errors started to happen
03:26and servers sort of, you know, started getting overwhelmed
03:29so to say.
03:31They have not mentioned that, you know,
03:32their server's capacity is sort of compromised.
03:36But at the same time,
03:38the errors because of the configuration update
03:40that was pushed out could be a reason why
03:42the overwhelming happened, so to say, technically.
03:46All right.
03:47A bad update yet again.
03:49That's getting company after company
03:50and Microsoft falling prey to that.
03:52It looks like at least at the moment,
03:54you know, that's the case.
03:56Thank you so much for joining us.
